Claims Advocacy and Management

Championing your success

Claims advocacy and management are pivotal in safeguarding your business's interests during insurance claims. Alera Group leads the way, ensuring that your claims experience is smooth and efficient, and maximizes your benefits. 

Let our claims advocacy specialists be your trusted allies, guiding you through the process and ensuring your business is positioned for success.

With you every step of the way.

As your partner, Alera Group helps you with every part of the claim journey, from evaluating disputed payments to achieving a prompt and equitable settlement. 

 

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Claim-handling instructions

Special claim-handling instructions, tailored to your unique preferences, allow you to define how your claim is managed. You can designate preferred communication methods or trusted service providers such as legal counsel. Our expertise gives you greater control over the claim process, delivering a more efficient, personalized and satisfactory experience.

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Claim reviews

Claim reviews ensure that you’re always up to date on the status of outstanding claims, including associated costs and claim strategies. Alera Group's thorough claim review process fosters cooperation and collaboration among all stakeholders, with the goal of reaching a favorable and equitable resolution.

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Coverage advocacy

With Alera Group’s coverage advocacy, you gain a dedicated advocate to navigate complex claims, reducing stress and uncertainty. Our industry expertise allows us to negotiate on your behalf, increasing the chances of a swift, fair settlement. Coverage advocacy cultivates a positive relationship with insurers — potentially leading to more favorable terms and premiums in the future.

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Third-party administrator (TPA) navigation and selection

Choosing the right TPA can be challenging. Alera Group simplifies the process by helping you find and interface with TPAs that align with your needs and expectations, considering factors such as expertise, cost-efficiency, and customization. Our TPA navigation and selection process delivers cost savings, expertise, customization and improved efficiency to optimize your insurance programs.

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THOUGHT LEADERSHIP

Insights

Property and Casualty

Affordable Housing Providers Hardest-Hit in Insurance Market for Nonprofits

Adding to significant challenges including labor shortages and reduced funding, nonprofit organizations are experiencing increasing difficulty in securing adequate property and casualty insurance. Premiums are increasing, deductibles are escalating, and the number of carriers willing to engage with nonprofits continues to shrink. These challenges underscore the importance of partnering with an experienced insurance broker who specializes in serving nonprofit organizations.

May 7, 2024

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Property and Casualty

Navigating the Medical Malpractice Insurance Cycle

The rising trend of high-profile medical malpractice cases with significant monetary awards underscores the need for physicians and others in the medical industry to protect themselves with Medical Malpractice Liability Insurance.

April 23, 2024

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Property and Casualty

Slower bookings, insurance challenges make for a tough year in hospitality

A combination of slowed bookings and a volatile insurance market is likely to make this a challenging year for the hospitality industry. After a two-year surge following the COVID-19 lockdowns — industry insiders refer to it as “revenge travel” — the sector anticipates more modest growth in demand throughout the remainder of 2024.

April 2, 2024

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Property and Casualty

The Role of Risk Management in Public Sector Insurance

Public sector organizations increasingly find themselves in an environment of shrinking budgets, staffing shortages, growing hostility and rising inflation.

May 31, 2022

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