Claims Advocacy and Management

Championing your success

Claims advocacy and management are pivotal in safeguarding your business's interests during insurance claims. Alera Group leads the way, ensuring that your claims experience is smooth and efficient, and maximizes your benefits. 

Let our claims advocacy specialists be your trusted allies, guiding you through the process and ensuring your business is positioned for success.

With you every step of the way.

As your partner, Alera Group helps you with every part of the claim journey, from evaluating disputed payments to achieving a prompt and equitable settlement. 

 

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Claim-handling instructions

Special claim-handling instructions, tailored to your unique preferences, allow you to define how your claim is managed. You can designate preferred communication methods or trusted service providers such as legal counsel. Our expertise gives you greater control over the claim process, delivering a more efficient, personalized and satisfactory experience.

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Claim reviews

Claim reviews ensure that you’re always up to date on the status of outstanding claims, including associated costs and claim strategies. Alera Group's thorough claim review process fosters cooperation and collaboration among all stakeholders, with the goal of reaching a favorable and equitable resolution.

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Coverage advocacy

With Alera Group’s coverage advocacy, you gain a dedicated advocate to navigate complex claims, reducing stress and uncertainty. Our industry expertise allows us to negotiate on your behalf, increasing the chances of a swift, fair settlement. Coverage advocacy cultivates a positive relationship with insurers — potentially leading to more favorable terms and premiums in the future.

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Third-party administrator (TPA) navigation and selection

Choosing the right TPA can be challenging. Alera Group simplifies the process by helping you find and interface with TPAs that align with your needs and expectations, considering factors such as expertise, cost-efficiency, and customization. Our TPA navigation and selection process delivers cost savings, expertise, customization and improved efficiency to optimize your insurance programs.

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EXPERT EDUCATION

Events and Webinars

Property and Casualty

2024 P&C Symposium

Join us as we bring together top experts to cover key risk management topics, summarize economic and personal risk market conditions and hear recommendations for strategically engaging with carrier partners.

May 1, 2024 at 08:30 am CT | Deerfield IL

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P&C Symposium

THOUGHT LEADERSHIP

Insights

Property and Casualty

Slower bookings, insurance challenges make for a tough year in hospitality

A combination of slowed bookings and a volatile insurance market is likely to make this a challenging year for the hospitality industry. After a two-year surge following the COVID-19 lockdowns — industry insiders refer to it as “revenge travel” — the sector anticipates more modest growth in demand throughout the remainder of 2024.

April 2, 2024

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Property and Casualty

Environmental Liability Insurance: Stable market for a growing need

Despite stricter regulations and increased penalties for environmental contamination, market conditions remain stable for Environmental Liability Insurance —  an outlier in a mostly hard market for property and casualty coverage. As Alera Group’s "2024 Property and Casualty Market Outlook" reports, now is an excellent time to secure this valuable coverage, especially if your organization owns property that is or may be contaminated. 

March 20, 2024

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Property and Casualty

Challenges Persist Amid Increasing Market Stability for Education Insurance

Despite facing continued challenges in property and liability coverages, educational institutions and school districts can expect a relatively stable insurance market throughout 2024.

March 12, 2024

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Property and Casualty

The Role of Risk Management in Public Sector Insurance

Public sector organizations increasingly find themselves in an environment of shrinking budgets, staffing shortages, growing hostility and rising inflation.

May 31, 2022

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