Claims Advocacy and Management

Championing your success

Claims advocacy and management are pivotal in safeguarding your business's interests during insurance claims. Alera Group leads the way, ensuring that your claims experience is smooth and efficient, and maximizes your benefits. 

Let our claims advocacy specialists be your trusted allies, guiding you through the process and ensuring your business is positioned for success.

With you every step of the way.

As your partner, Alera Group helps you with every part of the claim journey, from evaluating disputed payments to achieving a prompt and equitable settlement. 

 

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Claim-handling instructions

Special claim-handling instructions, tailored to your unique preferences, allow you to define how your claim is managed. You can designate preferred communication methods or trusted service providers such as legal counsel. Our expertise gives you greater control over the claim process, delivering a more efficient, personalized and satisfactory experience.

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Claim reviews

Claim reviews ensure that you’re always up to date on the status of outstanding claims, including associated costs and claim strategies. Alera Group's thorough claim review process fosters cooperation and collaboration among all stakeholders, with the goal of reaching a favorable and equitable resolution.

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Coverage advocacy

With Alera Group’s coverage advocacy, you gain a dedicated advocate to navigate complex claims, reducing stress and uncertainty. Our industry expertise allows us to negotiate on your behalf, increasing the chances of a swift, fair settlement. Coverage advocacy cultivates a positive relationship with insurers — potentially leading to more favorable terms and premiums in the future.

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Third-party administrator (TPA) navigation and selection

Choosing the right TPA can be challenging. Alera Group simplifies the process by helping you find and interface with TPAs that align with your needs and expectations, considering factors such as expertise, cost-efficiency, and customization. Our TPA navigation and selection process delivers cost savings, expertise, customization and improved efficiency to optimize your insurance programs.

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