About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Kathryn Resser
Commercial Lines Account Manager
Kathryn Reeser is a Commercial Lines Account Manager with a strong background in underwriting, risk placement, and client service within the insurance industry. She brings a well-rounded perspective to managing commercial accounts, helping clients secure coverage that aligns with their operational needs and long-term goals.
Prior to joining Alera Group, Kathryn worked at Westfield Insurance as a Small Business Underwriter, where she evaluated risk, assessed coverage needs, and developed a solid foundation in underwriting principles and carrier-side decision-making. This experience provides her with valuable insight into how policies are structured and priced.
She later transitioned to an agency role as a Marketing Representative / Insurance Risk Placement Specialist, where she worked closely with carriers and internal teams to market accounts and secure competitive coverage options for clients. In this role, she strengthened her expertise in negotiation, placement strategy, and building strong carrier relationships.
In her current position, Kathryn services commercial accounts by managing renewals, coordinating policy changes, and supporting clients with coverage decisions. She is known for her attention to detail, responsiveness, and ability to navigate both the underwriting and agency sides of the insurance process to deliver effective solutions.
Kathryn works under the leadership of Michelle Weishaar and is a valued member of a collaborative, client-focused team dedicated to delivering exceptional service.
Kawoni Richardson
Associate Implementation Analyst
Kawoni is an Administrative Assistant for our Benefits Administrative team, managing client reports and system updates. She is highly skilled, detail-oriented, and an efficient multi-tasker. Kawoni comes from a strong background in data entry, document control systems, and upholding federal government regulations.
Kawoni obtained her Bachelor’s degree at York College of Pennsylvania and looks forward to a long career in the insurance industry.
Taylor Ross
Medicare Account Manager
Taylor Ross is a dedicated Medicare Account Manager at Alera Group, providing essential support to the company’s team of Medicare agents. With a strong background in Medicare sales and marketing, she understands the complexities of Medicare and is passionate about helping individuals make informed healthcare decisions. Taylor firmly believes that working with a qualified Medicare consultant is key to selecting the right coverage and avoiding costly mistakes.
In her role, Taylor oversees agent support, client engagement, and sales and marketing strategy, ensuring agents have the resources and guidance they need to succeed. She brings valuable industry expertise and a commitment to delivering exceptional service to both agents and beneficiaries.
Taylor holds a B.A. in Communication/Journalism from Shippensburg University and maintains an active Accident & Health, Life, and Fixed Annuities license. Outside of work, she enjoys spending time with family, friends, and—most of all—her two dogs, Ebby and Boogie.
Kate Seif-Earlston
Commercial Lines Account Manager
Kate is an Account Manager for Select Commercial Accounts, where she supports small business clients with policy servicing, renewals, and day-to-day insurance needs.
Passionate about building lasting relationships with clients, Kate believes strong communication, empathy, and attention to detail are fundamental to delivering exceptional service.
Kate began her career as a licensed Realtor. She later transitioned to the insurance industry as an Agency Services Coordinator at Keystone Insurers Group, earned her Pennsylvania Property & Casualty license, and stepped into an Account Management role with Alera Group. Kate holds a Google Project Management Certification and is currently working towards her CISR (Certified Insurance Service Representative) Designation.
Outside the office, Kate enjoys life on the hobby farm she shares with her husband Bruce and their three children. She is an equestrian, homebody, avid reader, and Harry Potter enthusiast.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
AI Advantage in Benefits: Practical Use Cases That Support HR and Employees
A practical view of how AI can support benefits teams while improving the employee experience.
November 17, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q4
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
December 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: IRS Issues ACA Affordability Percentage Adjustment for 2027
The Internal Revenue Service (IRS) has released Rev. Proc. 2026-26.
July 24, 2026
Find out more
Property and Casualty
Commercial Real Estate Insurance Market Shows Signs of Relief, With Conditions
There are emerging signs that the commercial property insurance market is beginning to soften. However, the benefits of this shift are not being felt uniformly across all real estate portfolios.
July 16, 2026
Find out more
Employee Benefits
Legal Alert: Clients With Massachusetts Private PFML Plans Renewing After July 1, 2026
Alert for any employer with at least one employee in Massachusetts, even if the employee is remote.
June 30, 2026
Find out more Employee Benefits
Legal Alert: PCORI Fees Due By July 31, 2026
This alert is of interest to all employers that sponsor self-insured group health plans, including Health Reimbursement Arrangements (HRAs). Note that the PCORI fee does not apply to most health FSAs.
June 29, 2026
Find out more