Claims Advocacy and Management

Championing your success

Claims advocacy and management are pivotal in safeguarding your business's interests during insurance claims. Alera Group leads the way, ensuring that your claims experience is smooth and efficient, and maximizes your benefits. 

Let our claims advocacy specialists be your trusted allies, guiding you through the process and ensuring your business is positioned for success.

With you every step of the way.

As your partner, Alera Group helps you with every part of the claim journey, from evaluating disputed payments to achieving a prompt and equitable settlement. 

 

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Claim-handling instructions

Special claim-handling instructions, tailored to your unique preferences, allow you to define how your claim is managed. You can designate preferred communication methods or trusted service providers such as legal counsel. Our expertise gives you greater control over the claim process, delivering a more efficient, personalized and satisfactory experience.

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Claim reviews

Claim reviews ensure that you’re always up to date on the status of outstanding claims, including associated costs and claim strategies. Alera Group's thorough claim review process fosters cooperation and collaboration among all stakeholders, with the goal of reaching a favorable and equitable resolution.

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Coverage advocacy

With Alera Group’s coverage advocacy, you gain a dedicated advocate to navigate complex claims, reducing stress and uncertainty. Our industry expertise allows us to negotiate on your behalf, increasing the chances of a swift, fair settlement. Coverage advocacy cultivates a positive relationship with insurers — potentially leading to more favorable terms and premiums in the future.

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Third-party administrator (TPA) navigation and selection

Choosing the right TPA can be challenging. Alera Group simplifies the process by helping you find and interface with TPAs that align with your needs and expectations, considering factors such as expertise, cost-efficiency, and customization. Our TPA navigation and selection process delivers cost savings, expertise, customization and improved efficiency to optimize your insurance programs.

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THOUGHT LEADERSHIP

Insights

Property and Casualty

Workers’ Compensation: Stable market with emerging challenges from mental health claims

Despite pressure from medical inflation, increases in fee schedules on medical procedures and wage inflation affecting premiums and benefits, Workers’ Compensation remains a stable and profitable line for insurers. This stability allows buyers favorable conditions, such as ample capacity and stable rates. However, a new trend is emerging: the inclusion of mental health claims as compensable workers’ compensation.

August 28, 2024

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Property and Casualty

Relief from the high cost of wind/hail insurance

Commercial real estate (CRE) owners must ensure they are adequately covered, but many face high wind/hail deductibles when renewing their Property Insurance policies. This is where Wind/Hail Deductible Buyback insurance policies come in, providing a solution that meets lender requirements and offers peace of mind during turbulent times.

August 22, 2024

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Property and Casualty

Diverging Outlook on Manufacturing Insurance

The manufacturing industry continues to face a complex insurance landscape in 2024, with some areas showing signs of stability while others remain more challenging.

August 7, 2024

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Property and Casualty

The Role of Risk Management in Public Sector Insurance

Public sector organizations increasingly find themselves in an environment of shrinking budgets, staffing shortages, growing hostility and rising inflation.

May 31, 2022

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