About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Bill Straw
Senior Vice President, Employee Benefits
Bill Straw is a Senior Vice President, serving as an executive consultant on large employer clients and participates with the new business development team bringing our unique GameChanger portfolio to self-funded employers. Bill combines his long-standing business experience with a passion for people.
Previously, Bill spent 23 years with Highmark in various actuarial and underwriting roles with a unique focus on client consulting and providing client facing support to the sales team.
As a graduate of Penn State University with a degree in actuarial science, Bill also holds his Fellowship in the Society of Actuaries (FSA) designation, along with a state of Pennsylvania producer license for accident and health, a member of the American Academy of Actuaries, and Health Rosetta Associate Advisor Certification.
Besides enjoying his career, Bill lives in Bethel, PA with his wife and two sons and has served as Chairman of the Bethel Township Planning Commission since 2013.
Ethan Troutman
Producer, Employee Benefits
Ethan Troutman is a relationship-focused Employee Benefits Producer at Alera Group with a unique background in mental health and employee assistance programs (EAP). His experience supporting both public and private sector clients across Pennsylvania has given him a well-rounded perspective on what employees truly need—and how employers can meet those needs with smart, sustainable benefits strategies.
Before joining Alera Group, Ethan spent the better part of a decade in the EAP space, managing high-profile accounts and partnering with more than 50 counties, as well as numerous private organizations. Known for his consultative approach, deep integrity, and calm, clear communication style, he’s built a strong reputation as someone who listens first, solves thoughtfully, and genuinely cares.
Ethan holds a Resident Producer License in Accident and Health, Life, and Fixed Annuities. He studied at Harrisburg Area Community College (HACC) and serves on the leadership board at his local church. Faith is central to his life, and he finds his greatest purpose in being a husband to his wife, Aspen, and a father to their two young children. Whether supporting clients or serving his community, Ethan approaches each opportunity with purpose, compassion, and a people-first mindset.
Jenna Turner
Account Coordinator, Employee Benefits
Jenna Turner is an Account Coordinator who works closely with Account Managers and Consultants to ensure clients receive exceptional service. She provides support with renewals, benefit inquiries, and claims management.
Before transitioning into her current role, Jenna gained valuable experience as a Supervisor at UPS, where she developed strong leadership and problem-solving skills in a dynamic, fast-paced environment. Afterward, she worked in customer service at Members First Bank, further refining her communication and client relations expertise.
Outside of work, Jenna is passionate about the outdoors, especially hiking and fishing, and enjoys exploring nature in her free time.
Kimberly Tyhurst
Commercial Lines Account Manager
Kim serves as a Senior Account Manager in the Property & Casualty division. Prior to joining our team in 2019, she managed commercial accounts at a Central PA insurance agency for 6 years. Her past experience includes positions such as Technical Operations Center Supervisor, Telephone Premium Auditor, Premium Audit Analysts, and a Commercial Lines Rater, which further enhances the knowledge she brings to clients.
Kim is known for providing courteous and accurate service to insureds, prospects, underwriters, and insurance carriers. She maintains a current P&C Insurance License, INS 21, 22 & 23 as well as her CISR Designation.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
AI Advantage in Benefits: Practical Use Cases That Support HR and Employees
A practical view of how AI can support benefits teams while improving the employee experience.
November 17, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q4
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
December 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: IRS Issues ACA Affordability Percentage Adjustment for 2027
The Internal Revenue Service (IRS) has released Rev. Proc. 2026-26.
July 24, 2026
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Property and Casualty
Commercial Real Estate Insurance Market Shows Signs of Relief, With Conditions
There are emerging signs that the commercial property insurance market is beginning to soften. However, the benefits of this shift are not being felt uniformly across all real estate portfolios.
July 16, 2026
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Employee Benefits
Legal Alert: Clients With Massachusetts Private PFML Plans Renewing After July 1, 2026
Alert for any employer with at least one employee in Massachusetts, even if the employee is remote.
June 30, 2026
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Legal Alert: PCORI Fees Due By July 31, 2026
This alert is of interest to all employers that sponsor self-insured group health plans, including Health Reimbursement Arrangements (HRAs). Note that the PCORI fee does not apply to most health FSAs.
June 29, 2026
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