About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Angel Crum
Appointment and Billing Coordinator
Angel serves as an Appointment and Billing Specialist assisting Mandy Yerkey and Diane Bendyl with appointments and commissions among other duties. She previously spent the last 27 years working as a medical assistant and became a manager in 2012.
Angel has been married to her husband Austin for 12 years and has two adult children Katie and Kamron. She enjoys spending time with my family and friends and loves warm weather.
Heidi DalPezzo
Account Manager, Employee Benefits
Heidi is an Account Manager in the Employee Benefits division. She works closely with consultants, account coordinators, clients, and carrier representatives to help provide the best possible outcomes for clients. Heidi believes employers should have a dedicated service team to help them easily understand their benefits and explain them clearly to their employees.
Heidi holds a Bachelor’s Degree in Counseling and Human Resource Management from Mansfield University as well as a Resident Producer License in Health, Life, Accident and Fixed Annuities.
Scott Dardick
Medicare Benefits Consultant
Scott is a Medicare Benefits Consultant and has served in this capacity since 2014. Scott is an accomplished professional with over 25 years of experience in various sales, marketing, and leadership positions. He has over a decade of experience in insurance, and has been recognized as a sales leader for Medicare products with such companies as Humana, Health America, Geisinger, Capital Blue Cross, Aetna, and Highmark. Scott loves connecting with people and is known to build trusted, long-term client relationships.
He studied Aeronautical Engineering at Embry-Riddle University and attended the University of Maryland for his Business Administration studies and completed a term in the public arena as a Commissioner in East Pennsboro Township.
Gretchen Day
Regional Practice Leader Employee Benefits
Gretchen Day, MPH, MCHES, serves as Employee Benefits Practice Leader for Alera Group’s Mid-Atlantic region, where she is responsible for driving regional growth, strengthening client experience and retention, advancing operational excellence, and supporting integration and service consistency across our offices. Gretchen brings deep expertise in unique employee benefits strategies, spanning advanced healthcare strategies, population health management, and workplace wellbeing. She previously served as Vice President of Health Innovation and Advanced Strategies and continues to lead strategic initiatives that help employers improve health outcomes while delivering exceptional benefits. She is passionate about helping employers play a leading role in improving health outcomes while driving sustainable cost management.
Previously, Gretchen served as Vice President of Health Innovation and Advanced Strategies, where she partnered with regional and national teams to develop scalable, outcomes-driven solutions and advance innovation across the Employee Benefits practice. She holds a Bachelor of Science in Biochemistry from the University of Delaware and a Master of Public Health from The Pennsylvania State University, with a focus on Health Systems Organization and Policy. Gretchen is a Master Certified Health Education Specialist (MCHES) and a licensed Pennsylvania Insurance Producer for Life, Accident, and Health.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
AI Advantage in Benefits: Practical Use Cases That Support HR and Employees
A practical view of how AI can support benefits teams while improving the employee experience.
November 17, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q4
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
December 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: IRS Issues ACA Affordability Percentage Adjustment for 2027
The Internal Revenue Service (IRS) has released Rev. Proc. 2026-26.
July 24, 2026
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Property and Casualty
Commercial Real Estate Insurance Market Shows Signs of Relief, With Conditions
There are emerging signs that the commercial property insurance market is beginning to soften. However, the benefits of this shift are not being felt uniformly across all real estate portfolios.
July 16, 2026
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Employee Benefits
Legal Alert: Clients With Massachusetts Private PFML Plans Renewing After July 1, 2026
Alert for any employer with at least one employee in Massachusetts, even if the employee is remote.
June 30, 2026
Find out more Employee Benefits
Legal Alert: PCORI Fees Due By July 31, 2026
This alert is of interest to all employers that sponsor self-insured group health plans, including Health Reimbursement Arrangements (HRAs). Note that the PCORI fee does not apply to most health FSAs.
June 29, 2026
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