Cole joined the firm in 2022 as an Account Manager, primarily focusing on small- to mid-size clients. Prior to joining Alera Group, Cole held various leadership and healthcare administration roles, giving him a unique understanding of the healthcare industry. This industry experience is invaluable in supporting clients’ group administrators and advocating for their employees. In his current role, Cole analyzes employee benefit plan arrangements and provides detailed comparisons to help clients make informed decisions about their benefits packages. He is dedicated to building strong client relationships and managing daily communications, ensuring client retention. Cole also facilitates and conducts open enrollment meetings, utilizing employee communications materials and coordinating with carriers. He takes pride in serving as an extension of clients’ HR teams, helping employees understand, navigate and utilize their offered benefits. Cole is a valuable resource for both clients and their employees. He holds Life & Health licenses in the states of Maryland and Delaware.