Sierra Kepner

Director of Client Delivery, Employee Benefits
Sierra Kepner

Sierra serves as the Director of Client Delivery for the Employee Benefits division, bringing deep expertise in the insurance industry and a strong commitment to operational excellence. In this role, she leads the end-to-end delivery of client services — including onboarding, renewal processing, proposal delivery, and complex issue resolution — ensuring a seamless and high-quality experience for every client.

With a collaborative leadership style and a sharp attention to detail, Sierra partners closely with internal teams to align service delivery with business objectives and evolving client needs. Her approach is grounded in proactive communication, accountability, and a passion for delivering meaningful results in the employee benefits space.

She holds a Bachelor of Science in Nursing from Messiah College and a Resident Producer License in Health, Life, Accident, and Fixed Annuities. Outside of work, Sierra enjoys spending time adventuring with her family — whether exploring the outdoors, discovering new places, or simply enjoying quality time together.

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