3 Tips for a Successful Business Interruption Claim

September 14, 2018

With Hurricane Florence hitting the Carolinas, property damage and protection is a key concern for many people. Real estate data provider CoreLogic estimates that the hurricane could cost more than $170 billion in property damage.

If property damage results in the suspension of your organizational operations and may result in a Business Interruption Claim, use the checklist below as you manage the claim with your independent agent and claims adjuster.

1) Document all expenses you incur as a result of the loss, which may include:


  • Payroll for employees who assist in the cleanup and repair process

  • Overtime wages paid that are necessary to minimize or eliminate the loss of business

  • Additional lease expense for a suitable temporary location in order to continue operations

  • Expenses incurred to provide suitable power, communication and other utilities to the temporary space

  • Purchase of equipment necessary to continue operations

  • Loss of any contracts due to the suspension of operations


2) Document all expenses you continue to incur during the suspension of your operations, such as:

  • Continued payroll required to retain key employees

  • Insurance expenses: employee benefits, auto and general liability

  • Taxes

  • Utilities

  • Advertising


3) Document any business you have lost as a result to the damage to your property. This may include:

  • Cancelled orders

  • Declined orders

  • Loss of rental income


To successfully navigate the property claims process, you must work closely with your independent insurance agent and the insurance adjuster assigned by your insurance carrier. Due to the volume of claims Hurricane Florence will create, it may take 48 hours or more until you are contacted by the claims adjuster. Insurance carriers are re-assigning additional personnel to the gulf region in order to assist with the increased volume of claims.

The damage caused by Hurricane Florence will have serious effects on businesses in the affected region. Documenting the expenses as a result of the loss is one way to start on the road to recovery for businesses of all sizes.

    Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.