About Us
At CBSI we are uniquely equipped to help you unlock the engaged employee, because we’ve helped companies just like yours solve this problem without creating more cost. Unlike other insurance brokers, CBSI engages in a multi-step process throughout the year to listen, learn and clarify your employee concerns, creating solutions that align your company’s benefits with their wants and needs. But our approach goes beyond benefit solutions. Through experience, we have come to understand that educating your employees on their benefits is often more important than the actual benefits themselves. Better solutions together with communication unlocks the engaged employee.
For some this seems counter-intuitive, but it is a conversation you should not avoid. 96% of employees who are satisfied with their benefits are satisfied with their jobs, making tailored benefits and increased communication the best methods to shore up your bottom line. Attacking and solving the ‘unhappy employee syndrome’ that many companies experience will give you an advantage over competitors while slashing your investments in recruiting, hiring and training.
Great leaders see opportunity where others don’t. Real progress and real change for your company can only come with your vision. From your vantage point you are constantly looking for the next advantage, always understanding that there is always more to learn.
Let us show you how to make your business better, in unexpected ways.

Meet Our Team
Xiomara Wilhalme
Account Manager
Favorite Food: I am very adventurous when it comes to food. I love trying new things!
Favorite Movie: Gone with the Wind
Favorite Vacation: Anywhere that is warm and with beautiful beaches. Would love to one day travel to Tahiti
Why CBSI: We are like a family at CBSI – always looking out for each other and our clients. My fellow employment benefit specialists and I get to help businesses and employees navigate through challenges brought on by the complexities of the insurance industry, and equip them to face their problems head on. With so many changes occurring on a continuous basis, it’s very fulfilling to show our clients that we are there for them every step of the way.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
HIPAA Privacy and Security Overview
Join our compliance experts for an overview of HIPAA’s Privacy and Security Rules. During this webinar, we'll review the different types of entities subject to HIPAA, take an in-depth look at protected health information (PHI), individual rights under HIPAA and what to do when there is a breach of PHI.
April 11, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Balancing Cost and Care: Could a Captive solution be the right fit for you?
In this session, our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 17, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Q2 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 6, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
HIPAA Webinar: Required Training and Valuable Refresher
Whether meeting federal training requirements or simply refreshing their knowledge base, professionals whose role includes HIPAA administration will benefit from participating in Alera Group’s annual HIPAA Privacy and Security Overview, a one-hour webinar scheduled for Friday, April 11.
March 27, 2025
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Getting the Most From Your Voluntary Benefit Offerings
Join Alera Group on Thursday, March 20, as we present the next in our Engage series of webinars, "Maximizing Impact: The Value of Voluntary Benefits for Today’s Workforce."
March 6, 2025
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Building Connections To Support Employee Mental Health
Mental Health Awareness Month begins in May, but to emphasize mental wellbeing as a year-round priority, Alera Group is getting an early start on distributing our new Mental Health Awareness Toolkit. Designed and refined by our Wellbeing team, the Toolkit is an employer resource to help you and your employees adopt healthy activities, build social connections and erode stigmas that have long hampered discussion of mental health.
March 4, 2025
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Weighty Matter: Obesity, GLP-1s and the Rising Cost of Healthcare
Obesity and health problems associated with it — including heart disease and stroke, high blood pressure, several types of cancer, osteoarthritis, sleep apnea and more — are primary factors that must be considered as employers seek to contain healthcare costs for their employers, as well as for themselves.
February 26, 2025
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