About Us
Our strength lies in the diversity of the communities we serve, and the broad reach of our team allows us to leverage a multitude of resources for the benefit of every client. With long-standing offices in Amarillo, Lubbock, Midland/Odessa, and San Angelo, we are proud to be a major player in one of the state’s most dynamic regions. We take pride in being a forward-thinking leader in the risk management industry across West Texas, combining national strength with our trusted local presence to deliver even greater value. Our team works closely with clients to develop tailored strategies that go far beyond standard insurance policies. For us, it’s all about relationships. Earning trust, delivering value, and being there when it matters most.
We embrace a culture rooted in service. Taking the time to walk alongside our clients, understanding their operations, identifying risks, and offering meaningful recommendations that help strengthen and support long-term success. Our boots-on-the-ground approach allows us to bring real-world insights into every conversation and create protection strategies with purpose. That same commitment extends to our communities. We believe in giving back, serving others, and building lasting goodwill.
At Alera Group, our work doesn’t stop once a policy is written. Our Pathway to Client Success is built on ongoing collaboration, proactive support, and thoughtful planning. It’s how we ensure you’re protected and positioned for what’s next.
Meet Our Team
Mark Williams
VP of Operations
Mark oversees the operations of Alera Group’s Lubbock and Amarillo offices and supports special projects across the South Central region. With a strong background in finance and leadership, he focuses on driving operational excellence and supporting strategic initiatives.
A native of Lubbock, Mark graduated from Texas Tech University with a Bachelor of Arts in Finance. He is an active member and volunteer with the Lubbock Chamber of Commerce, reflecting his commitment to both professional and community growth. Outside of work, Mark enjoys spending time with his family attending community events, trying new restaurants and watching the latest movies at the theater.
LinkedInEXPERT EDUCATION
Events and Webinars
Property and Casualty
Unlocking Our 2026 P&C Market Outlook: High Level & Field Level Insights for Clients
Join EVP and Property and Casualty Practice Leader Justin Foa for an informative conversation on key findings and takeaways from Alera Group's annual flagship 2026 Property and Casualty Market Outlook Report.
January 20, 2026 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Foundations – Understanding the Multigenerational Workforce
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career planning strategies, review legal and compliance trends and provide actionable tools and resources.
January 21, 2026 at 10:00 am CT | Virtual
Sign Up
Employee Benefits
Designing Benefits for Early - and Mid-Career Employees
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career benefit strategies, review legal and compliance trends, and provide actionable tools and resources.
February 4, 2026 at 10:00 am CT | Virtual
Sign Up
THOUGHT LEADERSHIP
Insights
Property and Casualty
Are you prepared for 2026? Property and Casualty Trends Uncovered
The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.
December 17, 2025
Find out moreEmployee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
Find out moreProperty and Casualty
Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
Find out moreEmployee Benefits
Legal Alert: IRS Adjusts Health Flexible Spending Account and Other Benefit Limits for 2026
This alert is of interest to all employers that sponsor health FSAs and qualified transit plans, among others.
October 10, 2025
Find out more