About Us
Our strength lies in the diversity of the communities we serve, and the broad reach of our team allows us to leverage a multitude of resources for the benefit of every client. With long-standing offices in Amarillo, Lubbock, Midland/Odessa, and San Angelo, we are proud to be a major player in one of the state’s most dynamic regions. We take pride in being a forward-thinking leader in the risk management industry across West Texas, combining national strength with our trusted local presence to deliver even greater value. Our team works closely with clients to develop tailored strategies that go far beyond standard insurance policies. For us, it’s all about relationships. Earning trust, delivering value, and being there when it matters most.
We embrace a culture rooted in service. Taking the time to walk alongside our clients, understanding their operations, identifying risks, and offering meaningful recommendations that help strengthen and support long-term success. Our boots-on-the-ground approach allows us to bring real-world insights into every conversation and create protection strategies with purpose. That same commitment extends to our communities. We believe in giving back, serving others, and building lasting goodwill.
At Alera Group, our work doesn’t stop once a policy is written. Our Pathway to Client Success is built on ongoing collaboration, proactive support, and thoughtful planning. It’s how we ensure you’re protected and positioned for what’s next.
Meet Our Team
Mark Williams
VP of Operations
Mark oversees the operations of Alera Group’s Lubbock and Amarillo offices and supports special projects across the South Central region. With a strong background in finance and leadership, he focuses on driving operational excellence and supporting strategic initiatives.
A native of Lubbock, Mark graduated from Texas Tech University with a Bachelor of Arts in Finance. He is an active member and volunteer with the Lubbock Chamber of Commerce, reflecting his commitment to both professional and community growth. Outside of work, Mark enjoys spending time with his family attending community events, trying new restaurants and watching the latest movies at the theater.
LinkedInEXPERT EDUCATION
Events and Webinars
Employee Benefits
Q4 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
November 4, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Navigating Medicare: Educational Webinar
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
November 12, 2025 at 12:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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Legal Alert: IRS Adjusts Health Flexible Spending Account and Other Benefit Limits for 2026
This alert is of interest to all employers that sponsor health FSAs and qualified transit plans, among others.
October 10, 2025
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2025 Leave Report: Insights to Guide 2026 Leave Planning
Explore Alera Group’s 2025 Leave Report. Benchmark PTO, parental leave, and holiday policies to strengthen employee retention and recruitment as you plan for 2026 and beyond.
October 1, 2025
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Alera Group’s 2025 Property and Casualty Market Update
Alera Group’s 2025 Property and Casualty Market Update, designed as a bridge between Alera Group’s annual Market Outlooks — provides insight into pricing, coverage availability, market capacity and underwriting trends for the balance of 2025.
August 1, 2025
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