About Us
Our Firm
Founded in 1992 by K. Brian McLaughlin, Granite Group is a full-service employee benefits and risk management consulting firm. Our mission is to exceed our clients’ and their employees’ expectations as they relate to our commitment to outstanding service, innovation, ethics, and expertise. We are a customer focused company that brings personal and exceptional service to our valued clients on a consistent basis through our dedicated approach.
Our People
Built around the premise of teamwork, Granite Group employees’ broad and varied skillsets can better serve our clients unique needs. Our experienced staff will deliver tailored benefits solutions based on a structured consulting process. Our team will assess your benefits needs, survey the marketplace, set goals, provide thorough risk assessment and competitive pricing, and introduce the tools and technology to deliver the best benefit options for you and your employees. In 2023, our Manchester, NH office welcomed former Landmark Benefits employees from the Windham, NH location.
Our Presence
Developed over 30 years, GGB remains focused on our client community, and supports their business and social needs across New England. Our employees live and serve in the neighborhoods they grew up in, providing our clients with a valuable resource that understands the local needs of the community. As an Alera Group firm, our clients also benefit from the expertise and resources of a large national firm, while still maintaining the advantages of local service and relationships.
Associations

Meet Our Team
Kelly Mitchell
Senior Benefits Consultant
(603) 296-0700 ext. 5261
In 2003, Kelly joined Granite Group Benefits as a Senior Client Manager. She came to Granite Group Benefits from CIGNA Healthcare where she began her career as a Team Leader in the Member Services Department. Having gained significant experience in Group Health Insurance, Kelly then took a position within CIGNA's Sales Department as a Client Strategy Specialist. Kelly has worked in Sales and Customer Service since 1998. She enjoys educating her clients as well as advocating for them, in order to ensure they get the most out of their benefit program. Kelly received her Bachelor's Degree from the University of Massachusetts at Amherst.
LinkedInJeanette Chasse
Senior Benefits Consultant
(603) 296-0700 ext. 5264
Jeanette joined Granite Group Benefits as a Client Manager on June 1, 2013. She came to GGB with a 17 year background in the insurance industry primarily focused on Employee Benefits and individual life, health and disability insurance.
In her current role, Jeanette is responsible for assisting clients with coverage, claim, billing and enrollment questions and keeping them informed about compliance issues and deadlines. In addition, she works with existing clients on their annual renewal review process and is responsible for quoting and writing group and individual new business.
Prior to working at GGB, Jeanette worked at Eaton & Berube Insurance Agency, Inc., an independent local full-service agency for 17 years in the Financial Services Division. She resides in Mont Vernon, NH with her husband of more than 25 years. Jeanette enjoys spending her time outside of work cooking, gardening, reading and listening to podcasts.
LinkedInNancy Melrose
Senior Client Manager
(603) 296-0700 ext. 5270
Nancy joined Granite Group Benefits as a Client Manager in 2013. She has over 25 years’ experience in employee benefits and human resources. In her current position, she is responsible for employee and employer advocacy, maintaining client relationships and managing day-to-day service. In addition, she works with existing clients on their annual renewal review process and is responsible for quoting and writing group new business.
Nancy earned her Bachelor’s Degree from Boston College. Prior to working at GGB, Nancy worked at Eaton & Berube Insurance Agency, Inc., an independent local full-service agency for 10 years in the Financial Services Division. She resides in Lyndeborough, NH with her husband of more than 35 years.
Heather Zambrowicz
Senior Client Manager
(603) 296-0700 ext. 5450
Heather brings a steadfast commitment to customer support and is proud to serve as a Senior Account Manager at Granite Group Benefits, bringing over two decades of expertise in employee benefits. As one of the original Account Managers in the Windham office since 2001 and now contributing to the success of the Manchester office as of 2023, she is dedicated to delivering unparalleled service, claims assistance, enrollment processing, and strategic benefits planning that align with the evolving needs of our valued clients and their workforce.
Heather is a lifelong resident of Southern New Hampshire where she lives with her husband and three children.
Our Community
We believe in being contributing members of the communities we serve. GGB employees, through business-sponsored and personal endeavors, volunteer their time mentoring, fundraising, and supporting multiple organizations in our local community to include:
Veterans Count, American Red Cross of Greater Manchester, Boys & Girls Club of Manchester, CareGivers, Cystic Fibrosis – Northern NE Chapter, Girl Scouts of the Green & White Mountains, Granite United Way, Greater Lakes Region Making Strides, Henniker Food Pantry, Manchester Area Human Resources Association, Meals on Wheels of Hillsborough County, New England Parkinson's Ride, and UpReach Therapeutic Equestrian Center.
Our culture rewards teamwork. Whether we are working for you, or helping in our communities, we do it together.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?
In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.
June 26, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Dynamic Data: Strategies for Success
Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.
July 17, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Preparing for Open Enrollment: How to Engage and Educate Your Employees on Their Total Benefits Package
In this session, our experts will share guidance on setting yourself up for success during Open Enrollment.
August 21, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
Benchmarking: How Do Your Organization’s Employee Benefits Offerings Stack Up?
For the sixth consecutive year, Alera Group is offering a valuable piece of market intelligence: our Healthcare and Employee Benefits Benchmarking Report. We’ll introduce the 2025 edition on its release date, June 26, with a one-hour webinar beginning at 1 p.m. CT.
June 5, 2025
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Reminder: PCORI Fees Due By July 31, 2025
Employers that sponsor self-insured group health plans, including health reimbursement arrangements (HRAs) should keep in mind the upcoming July 31, 2025 deadline for paying fees that fund the Patient-Centered Outcomes Research Institute (PCORI) via Form 720, which was recently updated and released by the IRS.
June 3, 2025
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Benefits Captives: Your Business and What Your Competitors Are Doing
In one form or another, Captive Insurance has existed as a risk management solution for many decades — originally for property and casualty coverage and primarily for large employers. But its viability as a solution for employee benefits and for midsized businesses has increased dramatically in recent years, fueled by volatility in the insurance market in general and by the skyrocketing cost of health insurance in particular.
May 29, 2025
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Agencies Push Pause Button on Enforcement of MHPAEA 2024 Final Rule
On May 15, 2025, the Department of Labor, Department of Health and Human Services, and the Treasury Department (collectively, the “Agencies”) released a statement regarding the Agencies’ recent request for abeyance of a lawsuit filed by the ERISA Industry Committee (“ERIC”) in the U.S. District Court for the District of Columbia that challenged certain aspects of Mental Health Parity and Addiction Equity Act (MHPAEA) Final Rule (“2024 Final Rule”) relating to nonquantitative treatment limitation comparative analyses (“NQTL analyses”).
May 16, 2025
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