Claims Advocacy and Management

Championing your success

Claims advocacy and management are pivotal in safeguarding your business's interests during insurance claims. Alera Group leads the way, ensuring that your claims experience is smooth and efficient, and maximizes your benefits. 

Let our claims advocacy specialists be your trusted allies, guiding you through the process and ensuring your business is positioned for success.

With you every step of the way.

As your partner, Alera Group helps you with every part of the claim journey, from evaluating disputed payments to achieving a prompt and equitable settlement. 

 

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Claim-handling instructions

Special claim-handling instructions, tailored to your unique preferences, allow you to define how your claim is managed. You can designate preferred communication methods or trusted service providers such as legal counsel. Our expertise gives you greater control over the claim process, delivering a more efficient, personalized and satisfactory experience.

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Claim reviews

Claim reviews ensure that you’re always up to date on the status of outstanding claims, including associated costs and claim strategies. Alera Group's thorough claim review process fosters cooperation and collaboration among all stakeholders, with the goal of reaching a favorable and equitable resolution.

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Coverage advocacy

With Alera Group’s coverage advocacy, you gain a dedicated advocate to navigate complex claims, reducing stress and uncertainty. Our industry expertise allows us to negotiate on your behalf, increasing the chances of a swift, fair settlement. Coverage advocacy cultivates a positive relationship with insurers — potentially leading to more favorable terms and premiums in the future.

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Third-party administrator (TPA) navigation and selection

Choosing the right TPA can be challenging. Alera Group simplifies the process by helping you find and interface with TPAs that align with your needs and expectations, considering factors such as expertise, cost-efficiency, and customization. Our TPA navigation and selection process delivers cost savings, expertise, customization and improved efficiency to optimize your insurance programs.

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THOUGHT LEADERSHIP

Insights

Property and Casualty

It’s Here! — Alera Group’s Fifth Annual 'Property and Casualty Market Outlook'

Alera Group's "2025 Property and Casualty Market Outlook" is your guide to making informed decisions regarding your business and personal insurance coverage.

December 12, 2024

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Employee Benefits

Webinar Preview: ‘When Captive Insurance Makes Sense’

As healthcare costs — including those for pharmacy — have continued to skyrocket, the urgency to control healthcare and pharmacy spend has elevated as well, and Captives have surged in popularity. Alera Group's webinar on Captive Insurance will help you determine whether forming or joining a Captive is right for you.

November 7, 2024

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Property and Casualty

5 P&C Insurance Tips for Public Sector Entities

Public sector entities — including counties, cities, town villages, local law enforcement and special service districts — offer vital services to our communities. They also face growing challenges, some from the constituencies they serve, as they navigate heightened public scrutiny, shrinking budgets and inflation. In this challenging environment, having a comprehensive property and casualty (P&C) insurance program, supported by a strong risk management strategy, is more crucial than ever.

October 8, 2024

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Property and Casualty

The Role of Risk Management in Public Sector Insurance

Public sector organizations increasingly find themselves in an environment of shrinking budgets, staffing shortages, growing hostility and rising inflation.

May 31, 2022

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