Bianca Ortega

Account Administrator
Bianca Ortega

Bianca started with Shirazi Benefits In September of 2019 as the office assistant.  As an office assistance she leverages her extensive administrative experience to maintain high standards, and focus on delivering exceptional customer service and quality.  She multi-tasks and provides real time support to our Account Executives and other staff to achieve excellency.  Bianca is bilingual and helps in translation of company correspondence and client assistance.  With 10 years of Administrative and Insurance Benefits experience, Bianca began her career as a Front Desk Coordinator in a Dental office, overseeing all office responsibility, handling all communication, data entry and greeting visitors. In accordance, as an Insurance Verification Specialist, she was responsible in coordinating patient treatments and financial plans according to patient's insurance benefits.  At that time, Bianca transitioned into medical care where she spent 5 years as a patient advocate and medical interpreter, aiding patients with their coordination of benefits.  Bianca is married with two daughters . She enjoys exercising and is passionate about healthcare.

    Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.