Carla DeMello

Employee Benefits Practice Leader | Midwest Region
Photo of Carla DeMello

P: (847) 457-3007


Carla serves as the Employee Benefits Practice Leader for the Midwest Region. In this role, Carla is responsible for driving strategic direction along with all aspects of client service. She focuses on ensuring Alera Group professionals have the tools, resources and support to meet the needs of an ever-evolving benefits landscape and deliver an exceptional client experience.

With many years of leadership, operations and benefits experience, Carla helps organizations think about business strategy through a people-first approach. With relevant prior experience in human resource, labor, benefit administration and insurance carrier environments, her background provides a breadth of perspectives when it comes to understanding the interests and intricate operations of each stakeholder.

Carla is passionate about organizational and leadership development. She believes the team builds capacity and momentum through continual process improvement, keen awareness of metrics, and opportunities to innovate. Similarly, Carla strives to identify and develop rising talent, helping others achieve their career aspirations. She is active in DEI initiatives and is a member of Alera’s Women’s Leadership Committee.

Carla is currently pursuing her EMBA through Kellogg School of Management at Northwestern University. She holds a BA in Benefits Administration and Compliance from DePaul University.

Certifications: Managing People to Perform (Predictive Index), Project Management, FMLA and ADA Compliance, Producer License for Health & Life