Jessica serves as the Account Administration Manager for the Small Business Unit (SBU), where she is responsible for servicing small group clients and the overall client experience. She is the face and voice to the SBU operation, is quick to troubleshoot any technical issue, and is determined to ensure things are done right.  Many of the positive client testimony recorded are received through their direct experience working with Jess.  She has held various positions in the insurance and employee benefits field for nearly 20 years, is a licensed Life & Health agent in PA, and holds the aPHR certification in Human Resources.

Jess graduated from Lebanon Valley College in 2003 with a degree in Historical Communications.  She currently lives in Wellsville, PA with her husband and two boys, and loves to read, cook and garden in her spare time.