JoAnn has been licensed in property, casualty, life, and health for over forty years and a commercial account manager since 2004. She is responsible for the day-to-day servicing of her commercial clients, including quoting, issuing certificates, making changes, etc.

JoAnn currently holds the CPIW (Certified Professional Insurance Woman) and CISR (Commercial Insurance Service Representative) designations. She graduated from Marshall University in Huntington, WV, with an Associate in Science Degree.

After graduation from Marshall University, JoAnn immediately began working as a secretary/receptionist for JABO Supply Corporation for three years. She then moved to Beckley, WV, where she started her insurance career. She was hired as a receptionist and was then accepted a promotion to a CSR. She continued with Beckley Insurance Associates for three years before moving to Raleigh Insurance Associates. After twenty-five years with Raleigh, JoAnn moved to Las Vegas, Nevada, where she has been employed with GLB Insurance, an Alera Group Company, since 2004.

When JoAnn is not in the office, she enjoys the outdoors, friends, and time with her spouse and two dogs.