Susan Hartranft-Bittinger

Senior Claims Administrator
Susan Hartranft-Bittinger

Susan started her insurance claims career in 1987 and has been with HMK since 2003 where she utilizes her 30 plus years’ experience as our Claims Manager.  Susan dedicates her time to being the liaison between clients, claimants and the insurance companies we represent.  She diligently works directly with adjusters to expedite and resolve both large and small claims.  Susan’s strong customer service skills and understanding of the claims process allow her to excel in her position.  Susan has her Certified Insurance Service Representative (CISR) designation.  Susan is also the Director for the Easton Area School Board.

    Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.