Susan started her insurance claims career in 1987 and has been with HMK since 2003 where she utilizes her 30 plus years’ experience as our Claims Manager.  Susan dedicates her time to being the liaison between clients, claimants and the insurance companies we represent.  She diligently works directly with adjusters to expedite and resolve both large and small claims.  Susan’s strong customer service skills and understanding of the claims process allow her to excel in her position.  Susan has her Certified Insurance Service Representative (CISR) designation.  Susan is also the Director for the Easton Area School Board.