About Us
Bell Insurance, Inc., an Alera Group Company, is a full-service independent insurance agency, offering a wide array of personal and commercial insurance products. Established in 1987, we serve the insurance needs of more than 9,000 individuals & families and 2,500 businesses.
In 2021, Bell joined Alera Group, an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial companies across the United States. Alera Group provides us access to resources, technical expertise, and best practices of a larger national firm while maintaining local personal care and thoughtful customer service. We position ourselves as leaders in the insurance world to ensure a high level of confidence in our expertise.
By choosing Bell, you aren’t just a number. You are a valued customer, and we are always here to offer guidance, answer your questions and identify ways to save you money. Our expert team assists customers through the entire insurance process, making it a hassle-free experience for you.
Get a quote: Submit this form.
Office hours and locations:
Monday-Friday, 8:30 a.m.-5 p.m. ET
Note: Our office observes temporary summer hours. During the summer months, our office closes at 1 p.m. ET on Fridays through the end of August.
- CHAMBERSBURG: (Phone) 717-264-7518 / (Fax) 717-264-1287
- GREENCASTLE: (Phone) 717-597-1151 / (Fax) 717-597-3141
- HANOVER: (Phone) 717-632-4500 / (Fax) 717-632-8203
- MECHANICSBURG: (Phone) 717-234-6530 / (Fax) 717-234-4163
Meet Our Team
Collette Busser
Senior Commercial Lines Account Manager
Collette is a Senior Commercial Lines Account Manager. She joined the Alera team in 2025.
She has 51 years of experience in the insurance industry, including life/health and disability and property and casualty.
Collette has worked with national, international and local businesses for the past 46 years, specializing in construction, large development accounts/habitational, food manufacturing, municipalities and schools.
The favorite parts of her job are helping her clients and working with such a great team. She has four grandchildren and two adult children. She enjoys attending her grandchildren’s functions, including travel soccer, gymnastics, basketball and theater productions. She is also a voracious reader of all types of books and authors.
Melissa Carbaugh
Personal Lines Account Manager
Melissa, “Missy,” is a Personal Lines Account Manager at our Chambersburg office. Prior to joining the team in 2018, Missy worked in child care and retail.
Her favorite part of her job is talking to customers, especially the regulars. She looks forward to their visits each month. Missy and her husband Mike have three daughters, Emilee, Sarah and Abby, and two sons-in-law, Zach and Judson. They also have a beagle named Charlie. In her spare time, she enjoys traveling with her husband to new and exciting places.
Veronica Cuevas
Personal Lines Account Manager
Veronica is a licensed insurance professional specializing in personal lines insurance, with experience in helping individuals and families protect what matters most. Her areas of focus include auto, homeowners, renters, and personal umbrella policies, and she works with a variety of trusted carriers to provide tailored coverage at competitive rates.
Veronica takes pride in offering a consultative and service-oriented approach, ensuring that each client fully understands their options and receives coverage that aligns with their specific risk profile and financial goals. She is committed to building long-term relationships based on trust, transparency, and responsiveness.
Outside of the office, she enjoys traveling, meeting new people and spending time with family and friends.
Gina Dietz
Accounting Manager
Gina joined the accounting team in 2013. As our Accounting Manager, her responsibilities include accounts receivable, accounts payable, and commissions. She holds a bachelor's degree in Business Administration.
In her spare time, Gina enjoys traveling with her husband and their two daughters.
Resources
General Resources
Get a quote: Submit this form.
How to File a Claim During Office Hours
Bell Insurance's normal office hours are 8 a.m. - 5 p.m. Monday through Friday. If you have sustained a loss and need to report a claim during those hours, please call us at (717) 264-7518.
How to File a Claim After Office Hours
In the event of an after-hours claim or emergency, please contact your carrier directly.
Solutions
Personal Insurance
- Auto Insurance, Life Insurance, Disability Insurance, Homeowners Insurance, Long-Term Care Insurance, Medicare
Business Insurance
- Building and Business Property Insurance, Employment Practices Liability Insurance, General & Professional Liability, Commercial Auto Fleet & Surety, Business Overhead Expense Insurance, Worker's Compensation, Cyber Liability Insurance, Agribusiness
Employee Benefits
- Health Insurance, Vision Insurance, Dental Insurance, Voluntary Benefits
PDA (Pennsylvania Dental Association) Members:
Enjoy the convenience of one-stop shopping and the peace of mind that comes from having a single source for all your insurance needs. We are the endorsed insurance agency of the Pennsylvania Dental Association, providing a variety of business and personal insurance programs to Pennsylvania dentists, their families and staff. We offer an unparalleled understanding of your profession and coverage designed with your practice in mind.
We have access to the resources, technical expertise and best practices of a large national firm, while maintaining our personalized, local relationships. The innovative culture of Alera Group allows us to collaborate with national partners to expertly meet your unique needs.
Contact us for a free, no-obligation quote and start saving today!
We are pleased to offer the following products to PDA members: Professional Liability, Building and Business Property, Workers' Compensation, Cyber Suite Liability, Employment Practices Liability and Group Disability.
New Dentist Program
$50. That’s all new graduates pay for their first year of professional liability insurance. Learn more.
Contact Megan Geider or Gabrielle Wilday today for personalized customer service and a free, no-obligation quote.
EXPERT EDUCATION
Events and Webinars
Property and Casualty
2026 P&C Market Outlook: Preparing for What's Next
Join EVP and Property and Casualty Practice Leader Justin Foa for an informative conversation on key findings and takeaways from Alera Group's annual flagship 2026 Property and Casualty Market Outlook Report.
January 20, 2026 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Foundations – Understanding the Multigenerational Workforce
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career planning strategies, review legal and compliance trends and provide actionable tools and resources.
January 21, 2026 at 10:00 am CT | Virtual
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Employee Benefits
Designing Benefits for Early - and Mid-Career Employees
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career benefit strategies, review legal and compliance trends, and provide actionable tools and resources.
February 4, 2026 at 10:00 am CT | Virtual
Sign Up
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
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Property and Casualty
Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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Employee Benefits
Legal Alert: IRS Adjusts Health Flexible Spending Account and Other Benefit Limits for 2026
This alert is of interest to all employers that sponsor health FSAs and qualified transit plans, among others.
October 10, 2025
Find out more Employee Benefits
2025 Leave Report: Insights to Guide 2026 Leave Planning
Explore Alera Group’s 2025 Leave Report. Benchmark PTO, parental leave, and holiday policies to strengthen employee retention and recruitment as you plan for 2026 and beyond.
October 1, 2025
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