About Us
Bell Insurance, Inc., an Alera Group Company, is a full-service independent insurance agency, offering a wide array of personal and commercial insurance products. Established in 1987, we serve the insurance needs of more than 9,000 individuals & families and 2,500 businesses.
In 2021, Bell joined Alera Group, an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial companies across the United States. Alera Group provides us access to resources, technical expertise, and best practices of a larger national firm while maintaining local personal care and thoughtful customer service. We position ourselves as leaders in the insurance world to ensure a high level of confidence in our expertise.
By choosing Bell, you aren’t just a number. You are a valued customer, and we are always here to offer guidance, answer your questions and identify ways to save you money. Our expert team assists customers through the entire insurance process, making it a hassle-free experience for you.
Office Hours:
Monday - Friday: 8:30 a.m. - 5 p.m. ET
Office Locations:
Chambersburg, Greencastle, Hanover and Mechanicsburg, PA
Meet Our Team
Holly James
Personal Lines Producer
Holly is a Personal Lines Producer and has been on the Bell team since 2000. In her position, she writes any type of personal insurance, including auto, boat, RV, motorcycle and snowmobile. She enjoys making the insurance work for the customer and ensuring they are getting the best coverage for the money.
Holly has been a licensed agent for 25 years. In her spare time, she enjoys vacationing with her husband, two daughters, two sons-in-law and granddaughter and spoiling her two dogs.
Jennifer Jones
Personal Lines Manager
As our Personal Lines Manager, Jennifer oversees the personal lines department, writes business, and works with clients on their personal insurance needs. She also meets with company representatives to gather information to help the personal lines team work smoothly and efficiently. Jennifer joined the team in 2010.
Before starting her insurance career, Jennifer worked in logistics for both Whirlpool and a major trucking company. Her favorite part of her job is working to fulfill the individual needs of each of her clients and finding the perfect insurance for their situation. She also enjoys being the manager of the personal lines department and being the go-to for her agents when they need assistance.
In her spare time, Jennifer lives life to the fullest with her husband and daughter. They love traveling and seeing new places, going on cruises and visiting Disney World.
Rose Mason
Personal Lines Producer
Rose is a Personal Lines Producer and has worked in the insurance industry for 25 years. In her position, she networks and develops leads, meets with prospective clients to review their individual insurance needs, and meets with existing clients to perform reviews.
Her favorite part of her job is interacting with clients, hearing and sharing stories, and building long-term relationships.
Rose has been married to her husband Dave for 16 years. They have a large, blended family with five children and 13 grandchildren.
Angie Shaffer, CISR
Commercial Lines Agent
Angela is a Small Business - Commercial Lines Agent and has been a team member since 2001. She quotes and services small business commercial accounts. Her favorite part of her job is helping clients save money while making sure their assets are properly protected.
In her free time, Angela enjoys spending time with friends and family.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Maximizing Impact: The Value of Voluntary Benefits for Today’s Workforce
In this session, our experts will showcase the value of voluntary benefits, from financial savings to improved retention to addressing the specific needs of their employees.
March 20, 2025 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
HIPAA Privacy and Security Overview
Join our compliance experts for an overview of HIPAA’s Privacy and Security Rules. During this webinar, we'll review the different types of entities subject to HIPAA, take an in-depth look at protected health information (PHI), individual rights under HIPAA and what to do when there is a breach of PHI.
April 11, 2025 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Balancing Cost and Care: Could a Captive solution be the right fit for you?
In this session, our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 17, 2025 at 01:00 pm CT | Virtual
Sign Up
THOUGHT LEADERSHIP
Insights
Property and Casualty
5 Steps to a Lower Workers’ Compensation Mod
Understanding how your Workers' Compensation Insurance premium is calculated can help you manage costs more effectively. One of the primary factors in determining your premium is your experience modification factor — the number that reflects your company’s claims history and directly determines what you pay.
March 13, 2025
Find out more
Employee Benefits
Getting the Most From Your Voluntary Benefit Offerings
Join Alera Group on Thursday, March 20, as we present the next in our Engage series of webinars, "Maximizing Impact: The Value of Voluntary Benefits for Today’s Workforce."
March 6, 2025
Find out more
Employee Benefits
Building Connections To Support Employee Mental Health
Mental Health Awareness Month begins in May, but to emphasize mental wellbeing as a year-round priority, Alera Group is getting an early start on distributing our new Mental Health Awareness Toolkit. Designed and refined by our Wellbeing team, the Toolkit is an employer resource to help you and your employees adopt healthy activities, build social connections and erode stigmas that have long hampered discussion of mental health.
March 4, 2025
Find out more Employee Benefits
Weighty Matter: Obesity, GLP-1s and the Rising Cost of Healthcare
Obesity and health problems associated with it — including heart disease and stroke, high blood pressure, several types of cancer, osteoarthritis, sleep apnea and more — are primary factors that must be considered as employers seek to contain healthcare costs for their employers, as well as for themselves.
February 26, 2025
Find out more