About Us
Our Office History.
For over 60 years, we have provided risk management, and financial products and services to corporations, institutions and individuals throughout the world.
What Makes Us Different
We take a pro-active approach to the management and servicing of your account with:
- tailor-made programs shaped to your needs, not to the needs of a representative peer group
- pre-implementation services such as contract reviews, exposure analysis, and professional wrap-up feasibility studies
- the skill and knowledge to develop innovative new products to address wrap-up issues and exposures as they arise
- large investment in technology to allow rapid transfer of vital information to clients and wrap-up markets
- in-house wrap-up professionals acting as your committed advocates
We have vast resources that enable our team of professionals to deliver innovative solutions to our clients. By utilizing the experience and creativity of top-level insurance experts in conjunction with the firm’s worldwide resources, your Alera Group Las Vegas is able to provide sophisticated products and service unparalleled in the insurance industry.
Our Mission
Every client is important to us. Whether a single individual or multimillion dollar corporation, each is assured of receiving the most competent insurance analysis and placement available.
The insurance industry is continuously evolving. Our resource capabilities provide us with the tools necessary to keep our clients informed regarding regulatory issues and current events that can affect our clients’ bottom line. We utilize the most efficient technological methods available that align with the needs of our clients. Our professionals have real time access to the most current news and business intelligence available. These management tools allow us to maintain the highest level of client service.
Our vision is guided by a commitment to understanding, anticipating and meeting our clients diverse and changing needs.
We consider it both a privilege and a pleasure to represent our clients. Our goal is to maintain relationships that extend well beyond the realm of an insurance broker. Our unwavering dedication to integrity, professionalism and service ensures that Alera Group maintains its position as the pre-eminent insurance broker.
Meet Our Team
Jackie Roberts
Customer Service RepresentativeJackie Roberts joined the firm in 2008 as a Customer Service Representative. She is responsible for managing client renewals, certificate of insurance and claims processing for the Commercial Small Business and Personal Lines Divisions. With over 5 years of experience in the Insurance Industry, Jackie is dedicated to insuring that our clients insurance needs are being met accurately and efficiently.
Michelle Schoue
Commercial Lines Account ManagerMichelle Schoue serves as the Commercial Lines Account Manager for Alera Group's Las Vegas team. In this role, Michelle markets prospective and renewal business, reviews and updates policy records, prepares and presents proposals, issues certificates of insurance, and assists with claims and invoicing. With a decade of experience in the insurance industry, Michelle approaches her work with a detail-oriented perspective and the goal of building strong client service experiences. Outside of work, Michelle enjoys archery, fishing, playing musical instruments, reading, and writing books.
Frank Skaw
Benefits ConsultantI started in the life insurance industry while in college. The carrier had a College Note Program
where College Seniors could buy life insurance with a Promissory Note and the loan plus the
interest was taken out of the policy’s cash values.
After finding that College Seniors were not entirely focused on buying life insurance I shifted
to the traditional “Kitchen Table” Marketplace. Being 23 and not having any life experiences I
found myself working long and lean hours as it was a straight commission adventure.
However, I stayed the course and made hundreds of cold calls in the evenings while making
group health insurance cold calls during the day. Finally, I got my break when one of my clients
who was 25 said, “You need to show this to my parents”. I got an appointment with his parents
who were in their 50’s, poor health, smokers and needed the coverage. The light went off and
I started focusing on those who had the money and the need rather than my age group.
After proving that I could sell, close, and deliver I was given the opportunity to become a Sales
Manager, which involved hiring and training agents new to the industry. After having success in
this market a General Agent position opened in Spokane, WA, which I accepted.
I moved my family to Spokane, WA opened a 10’ x 12’ office that consisted of an old desk, phone,
IBM Computer, dot matrix printer and a phone book. I started in the Yellow Pages and called all
the insurance agents listed. I recruited approximately 50 producing agents and turned my new
little office to the #1 Agency in a 6 state Region.
Due to competition pressure, I converted the agency from a one carrier agency to a multi carrier
brokerage center and secured an exclusive contract with a major life company. I went from just
having agents in one geographical area to having hundreds in a large multi-state region. And with
that we were on our way.
Again, as life goes on and things evolve it became necessary to add more carriers. At this juncture
I was invited to join a producer group, which gave me access to many more markets and the ability
to recruit more agents. My wife (who was my business partner) passed away in June of 2018 and the
business was put on autopilot.
I have been providing Point of Sales “POS” Services to Agents, Brokers and Financial Planners who
did not want to be involved in life, disability or LTCi sales. Also, provided sales assistance on cases
that had health issues or were business planning and/or estate planning.
I am past president of the National Association of Insurance & Financial Advisors (NAIFA) of Spokane,
Financial Services Providers “FSP, Million Dollar Round Table, Court of the Table and a past associate
Member of the Independent Insurance Agents and Brokers of Spokane.
I have provided Continuing Education Courses to hundreds of agents in the Pacific Northwest as well
as sponsored and chaired charity events including golf tournaments, auctions, booster clubs, etc.
JoAnn Smith
Account ExecutiveJoAnn has been licensed in property, casualty, life, and health for over forty years and a commercial account manager since 2004. She is responsible for the day-to-day servicing of her commercial clients, including quoting, issuing certificates, making changes, etc.
JoAnn currently holds the CPIW (Certified Professional Insurance Woman) and CISR (Commercial Insurance Service Representative) designations. She graduated from Marshall University in Huntington, WV, with an Associate in Science Degree.
After graduation from Marshall University, JoAnn immediately began working as a secretary/receptionist for JABO Supply Corporation for three years. She then moved to Beckley, WV, where she started her insurance career. She was hired as a receptionist and was then accepted a promotion to a CSR. She continued with Beckley Insurance Associates for three years before moving to Raleigh Insurance Associates. After twenty-five years with Raleigh, JoAnn moved to Las Vegas, Nevada, where she has been employed with GLB Insurance, an Alera Group Company, since 2004.
When JoAnn is not in the office, she enjoys the outdoors, friends, and time with her spouse and two dogs.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
When Captive Insurance Makes Sense
In this session, our experts will talk about how captives work, the advantages and disadvantages and what you need to know to determine whether they make sense for your organization.
November 21, 2024 at 01:00 pm CT | Virtual
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Q4 Compliance Update
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
December 3, 2024 at 01:00 pm CT | Virtual
Sign UpTHOUGHT LEADERSHIP
Insights
Employee Benefits
Webinar Preview: ‘When Captive Insurance Makes Sense’
As healthcare costs — including those for pharmacy — have continued to skyrocket, the urgency to control healthcare and pharmacy spend has elevated as well, and Captives have surged in popularity. Alera Group's webinar on Captive Insurance will help you determine whether forming or joining a Captive is right for you.
November 7, 2024
Find out moreEmployee Benefits
Are You Prepared to Comply With the New Mental Health Parity Final Rule in 2025?
On September 9, 2024, the DOL, IRS and HHS released a final rule for the Requirements Related to the Mental Health Parity and Addiction Equity Act (MHPAEA Final Rule). The MHPAEA Final Rule is similar to the proposed rule released on July 25, 2023, with some marked differences. While the MHPAEA Final Rule is effective as of November 22, 2024, the requirements become enforceable at different times. Most apply to plan years beginning on or after January 1, 2025, with other requirements becoming enforceable for plan years beginning on or after January 1, 2026.
October 25, 2024
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Legal Alert: IRS Adjusts Health Flexible Spending Account and Other Benefit Limits for 2025
On October 22, 2024, the Internal Revenue Service (IRS) released Revenue Procedure 2024-40, which increases the health flexible spending account (FSA) salary reduction contribution limit to $3,300 for plan years beginning in 2025, an increase of $100 from 2024.
October 23, 2024
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