About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Erica Hain
Branch President, Employee Benefits - Central PA & Lehigh Valley
Erica Hain is a seasoned employee benefits leader with over 30 years of experience in the insurance and employee benefits industry. Throughout her career, she has led high-performing teams and driven strategic growth in a variety of organizational settings. Most recently, Erica served as the Practice Leader, Employee Benefits at Capstone Group. Her leadership journey also includes pivotal roles at Johnson, Kendall & Johnson, Geisinger Health Plan, Keystone Insurers Group, and Emerson Reid & Company.
Beyond her professional achievements, Erica has been deeply engaged in industry leadership through the National Association of Benefits and Insurance Professionals (NABIP). She served as Vice President of Region 2 on the NABIP Board of Trustees and has held numerous leadership positions across the local, state, and national levels. Her long-standing commitment to the industry has earned her multiple accolades, including the NAHU Presidential Service Award and the Region of Excellence Award.
Erica is recognized not only for her deep industry knowledge and strategic insight but also for her passion for mentorship, advocacy, and building collaborative partnerships that deliver lasting impact.
Erica is graduate of Lycoming College, Williamsport PA. She resides in Orwigsburg, PA with her husband and two dogs.
Todd Collins
Branch President, Property & Casualty, Central PA & Lehigh Valley
Todd Collins joined HMK Insurance in 2013 and is a licensed Property & Casualty agent. Prior to his tenure with HMK, Todd was the Business Development Manager in the Department of Community and Economic Development for the City of Allentown where he played a key role in managing the implementation of the City’s economic development strategies. Todd is highly regarded for his business acumen and leadership skills.
In 2019, Todd was one of 40 individuals invited by Alera’s national leadership to be a trainer of the Collaborative Way – a methodology and system to enhance culture and provide a common language for Alera firms to use in order to encourage collaboration among the unique agencies across the country. To-date, he has facilitated over two-dozen in-person and virtual workshops for Alera offices and colleagues around the country.
At the beginning of 2023, Todd joined the local management team at HMK. In addition to general support and guidance to lead the agency, Collins focuses on general staff development and culture.
Todd’s areas of expertise also include insurance and risk management services for real estate development & management, Craft Beverage Manufacturing & Hospitality, Food Manufacturers, Wholesalers and Processers, as well Public and Non-Profit Organizations.
Collins received both his undergraduate and graduate degrees from the University of Delaware. He is a volunteer coach and actively serves at his church, Grace Church Bethlehem. He resides in the City of Bethlehem with his wife and four sons.
Kristen Allardyce
Client Advocate, Property & Casualty
Kristen Allardyce is a Client Advocate in Alera Group’s Property & Casualty Division. She joined the agency in June 2024 and brings over 10 years of industry experience, primarily in Workers’ Compensation. Prior to joining Alera Group, Kristen served as a Client Advocate with Encova Insurance, where she specialized in managing Workers’ Comp claims and deploying safety and loss control resources to mitigate risk.
At Alera Group, Kristen serves as a key liaison between clients and insurance carriers. She coordinates, prepares, and presents account reviews, providing data-driven insights on loss trends and opportunities for improvement across all lines of coverage. Kristen is passionate about delivering outstanding customer service and supporting clients with tailored risk management strategies.
She holds a Property & Casualty Insurance License and is a 2007 graduate of Bloomsburg University. Outside of work, Kristen enjoys spending quality time with her family.
Kristen typically works with clients in the $25,000+ premium range and supports producers across all sectors.
Taylor Baldwin
Marketing Manager, Small Business Unit
Taylor Baldwin is a Marketing Manager who collaborates with the Harrisburg team, and agency partners to present products and offerings to potential clients – specifically small businesses. Taylor knows how difficult owning a small business can be and works hard to share and create the best educational resources. Through webinars and educational series, he strives to make it easy for busy small business owners to learn what insurance and human resources challenges they need to troubleshoot – and directs them to the right Small Business Unit team member to solve those problems.
Taylor holds a Bachelor of the Arts degree in Music Business from Lebanon Valley College. Outside of work, he loves spending time with his family and friends and being outside with his dog Finn. His passion for music has always been with him, and he enjoys teaching local high school marching bands as well as performing with the Philadelphia Eagles drumline.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
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Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
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Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
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Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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