About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Taylor Baldwin
Marketing Manager, Small Business Unit
Taylor Baldwin is a Marketing Manager who collaborates with the Harrisburg team, and agency partners to present products and offerings to potential clients – specifically small businesses. Taylor knows how difficult owning a small business can be and works hard to share and create the best educational resources. Through webinars and educational series, he strives to make it easy for busy small business owners to learn what insurance and human resources challenges they need to troubleshoot – and directs them to the right Small Business Unit team member to solve those problems.
Taylor holds a Bachelor of the Arts degree in Music Business from Lebanon Valley College. Outside of work, he loves spending time with his family and friends and being outside with his dog Finn. His passion for music has always been with him, and he enjoys teaching local high school marching bands as well as performing with the Philadelphia Eagles drumline.
Sarah Banducci
Claims Manager, Property & Casualty
Sarah is a Claims Manager in the Property & Casualty division. She provides daily support to clients by working closely with producers, account managers, and carriers to ensure the timely and proper handling of property and casualty claims. Prior to joining the team, Sarah worked for many years as a multiline property and casualty claims adjuster giving her a valuable depth of industry knowledge. In addition to these skills, her superior customer service and strong attention to detail have made her a great resource and advocate for our clients.
Sarah holds a Bachelor of Science in Criminal Justice from Penn State University. She enjoys giving back to her community and is active in the United Way and Central PA Food Bank.
Nina Barnhart
Senior Accountant
Nina Barnhart is a Senior Accountant for the Property & Casualty division of the Alera Group, Mechanicsburg office.
Nina believes in providing accurate information, quickly, and takes pride in being a resource for fellow team members when needed.
Nina comes to Alera Group with six years of experience in the insurance industry, with a focus on commission tracking and reporting.
Outside of work, Nina enjoys needlepointing, reading, and spending time with her husband and their pets.
Michelle Barnett
Implementation Analyst, Benefits Administration
Michelle Barnett joined the team as a Senior Benefits Coordinator in 2021. Prior to joining our Benefits & Technology division, Michelle worked in County Government obtaining experience in Fiscal management and Human Resources; to include employee onboarding and benefits administration.
Michelle has participated in various trainings available by The Society of County Human Resources Professionals of Pennsylvania (SCHRPP) and County Commissioners Association of Pennsylvania (CCAP)
Michelle holds an Associates in the Science of Accounting from Southern New Hampshire University. Outside of work, she enjoys spending time with family.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
The Compliance Pathway Q2
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 14, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
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Property and Casualty
Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
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Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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Property and Casualty
AI-Powered Cyber Attacks, Why Yesterday’s Defenses Aren’t Enough.
The widespread availability of AI technology, combined with the ease of manipulating video calls, makes phone and Zoom calls susceptible to exploitation by threat actors.
February 2, 2026
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