About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Michael Bryan
Healthcare and Benefits Consultant
Michael Bryan is a Healthcare and Benefits Consultant who mainly works with businesses in the small group and mid-market segments. Michael believes that the education and engagement of the employees will help them, and their employers manage costs.
Michael is passionate about providing excellent and timely service with support for each of his clients and their employees. He is also available for the employee dependents. His passion for customer service comes from his many years working in the retail industry.
Michael is a licensed Accident and Health, Life and Fixed Annuities agent. When not at work he enjoys spending time outside with his wife and three adult sons.
Elizabeth Bushey
Account Manager, Employee Benefits
Elizabeth is an Account Manager in the Employee Benefits division. She assists broker partners and clients through processing renewal changes, proposal delivery, and efficient issue resolution.
She brings several years of experience in customer service and account management to the team which have equipped her with the skills to generate positive results with her clients and the company. Elizabeth has worked with a variety of industries and enjoys the process of understanding a business’s unique operations and values. She translates what she learns into solutions that create confidence in their programs. In a coordinated effort with her clients, she provides the guidance needed to select the best solutions available to support long-term success.
Kimberly Canfield
Benefits Communications Specialist
Kimberly Canfield is a Benefits Communications Specialist who supports our clients with employee education regarding their benefit packages. Kimberly assists with open enrollment meetings and in creating employee benefit communications materials. She also helps members with their benefit related questions through the our Benefit Hotline.
Kimberly is a former elementary school teacher and holds a Master’s Degree as a Reading Specialist from McDaniel College and a Bachelor of Science degree in Elementary Education from The University of Texas at Austin. She is a licensed producer in PA and MD in lines of Accident and Health, and also Life and Fixed Annuities. She enjoys traveling, physical fitness activities, and spending time with her friends and family.
Jo Cifarelli
Health Care and Benefits Consultant
Jo is a Consultant in the Employee Benefits division. She specializes in health benefit design and strategy for mid-market and large employer groups. Jo believes employee engagement and education in employee health benefits is key to helping employers contain costs.
With over 25 years of experience in the industry, Jo is well-equipped to evaluate, develop, and implement strategies designed to engage employees and control health care costs. She is a known advocate for her clients.
She attended Harrisburg Area Community College and holds a Resident Producer License in Accident and Health, Life and Fixed Annuities.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
HIPAA Privacy and Security Overview
Join our compliance experts for an overview of HIPAA’s Privacy and Security Rules. During this webinar, we'll review the different types of entities subject to HIPAA, take an in-depth look at protected health information (PHI), individual rights under HIPAA and what to do when there is a breach of PHI.
April 11, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Balancing Cost and Care: Could a Captive solution be the right fit for you?
In this session, our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 17, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Q2 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 6, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
Benchmarking’s Role in Voluntary Benefits Program Design
Alera Group’s Employee Benefits team recognizes that workforce composition varies from business to business, from industry to industry, from region to region. And, at a time when the U.S. workforce is more generationally diverse than ever before, the needs and priorities of one generation can be very different from those of another. This is where voluntary benefits — also known as supplemental, workplace or optional benefits — become so vital to an organization’s offerings strategy. Alera Group’s "Healthcare and Employee Benefits Benchmarking Reports" take an in-depth look at the benefits businesses provide, the options they offer and the strategies they use to manage costs.
March 31, 2025
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Employee Benefits
HIPAA Webinar: Required Training and Valuable Refresher
Whether meeting federal training requirements or simply refreshing their knowledge base, professionals whose role includes HIPAA administration will benefit from participating in Alera Group’s annual HIPAA Privacy and Security Overview, a one-hour webinar scheduled for Friday, April 11.
March 27, 2025
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5 Steps to a Lower Workers’ Compensation Mod
Understanding how your Workers' Compensation Insurance premium is calculated can help you manage costs more effectively. One of the primary factors in determining your premium is your experience modification factor — the number that reflects your company’s claims history and directly determines what you pay.
March 13, 2025
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Employee Benefits
Getting the Most From Your Voluntary Benefit Offerings
Join Alera Group on Thursday, March 20, as we present the next in our Engage series of webinars, "Maximizing Impact: The Value of Voluntary Benefits for Today’s Workforce."
March 6, 2025
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