About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Michael Bryan
Healthcare and Benefits ConsultantMichael Bryan is a Healthcare and Benefits Consultant who mainly works with businesses in the small group and mid-market segments. Michael believes that the education and engagement of the employees will help them, and their employers manage costs.
Michael is passionate about providing excellent and timely service with support for each of his clients and their employees. He is also available for the employee dependents. His passion for customer service comes from his many years working in the retail industry.
Michael is a licensed Accident and Health, Life and Fixed Annuities agent. When not at work he enjoys spending time outside with his wife and three adult sons.
Elizabeth Bushey
Account Manager, Employee BenefitsElizabeth is an Account Manager in the Employee Benefits division. She assists broker partners and clients through processing renewal changes, proposal delivery, and efficient issue resolution.
She brings several years of experience in customer service and account management to the team which have equipped her with the skills to generate positive results with her clients and the company. Elizabeth has worked with a variety of industries and enjoys the process of understanding a business’s unique operations and values. She translates what she learns into solutions that create confidence in their programs. In a coordinated effort with her clients, she provides the guidance needed to select the best solutions available to support long-term success.
Kim Canfield
Benefits Communications SpecialistKim Canfield is a Benefits Communications Specialist who supports our clients with employee education regarding their benefit packages. Kim assists with open enrollment meetings and in creating employee benefit communications materials. She also helps members with their benefit related questions through the our Benefit Hotline.
Kim is a former elementary school teacher and holds a Master’s Degree as a Reading Specialist from McDaniel College and a Bachelor of Science degree in Elementary Education from The University of Texas at Austin. She is a licensed producer in PA and MD in lines of Accident and Health, and also Life and Fixed Annuities. She enjoys traveling, physical fitness activities, and spending time with her friends and family.
Nancy Calcara
Personal Lines Senior Account ManagerNancy is a Personal Lines Senior Account Manager with over 25 years in the insurance industry. She is an experienced insurance advisor for individuals focusing on asset protection for home, auto, watercraft, recreation vehicles, and umbrella policies.
Nancy is dedicated to providing superior service to both current and new clients. Alera Group's ability to access multiple markets allows her to provide the best possible coverage for a competitive premium. Throughout her insurance career, Nancy has held positions in commercial lines, liability claims, and personal lines offering a well-rounded approach for our customers.
She holds a BS degree in Business Administration from Elizabethtown College and is a licensed producer in property and casualty insurance as well as accident and health, life, and annuities.
EXPERT EDUCATION
Events and Webinars
Property and Casualty
2025 Property and Casualty Market Outlook
Join our property and casualty experts for an exclusive look at the trends and challenges shaping the insurance landscape in 2025.
January 15, 2025 at 01:00 pm CT | Virtual
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Setting Your Strategy for the New Year: Alera Group's 2025 Employee Benefits Market Outlook
Our experts will highlight key results from Alera Group’s "2025 Employee Benefits Market Outlook" and explain how these trends can impact your benefits program this year.
January 16, 2025 at 01:00 pm CT | Virtual
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The Value of Voluntary Benefits
In this session, our experts will showcase the value of voluntary benefits, from financial savings to improved retention to addressing the specific needs of their employees.
March 20, 2025 at 01:00 pm CT | Virtual
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Insights
Employee Benefits
State of the Market for Employee Benefits in 2025
What are the needs and priorities of those in the workforce and the employment market? What are rival businesses offering to attract and retain the best the market has to offer? And what shifts are taking place in the market that employers should anticipate and prepare for? Alera Group’s 2025 Employee Benefits Market Outlook, scheduled for release on January 16, provides answers to those essential questions.
December 19, 2024
Find out moreProperty and Casualty
It’s Here! — Alera Group’s Fifth Annual 'Property and Casualty Market Outlook'
Alera Group's "2025 Property and Casualty Market Outlook" is your guide to making informed decisions regarding your business and personal insurance coverage.
December 12, 2024
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Don’t Forget About Your Gag Clause Attestations
When the Consolidated Appropriations Act, 2021 (CAA) was enacted on December 27, 2020, it included a provision that prohibits group health plans and health insurance carriers from entering into certain agreements that, either directly or indirectly, restrict the release of certain information related to provider networks and de-identified encounter data, among other things. Such restrictions are commonly referred to as “gag clauses.” The CAA also requires plans and carriers to attest annually that their agreements do not include such impermissible gag clauses.
November 20, 2024
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Avoiding an Employee Lawsuit Over a Tobacco Surcharge Claim
Tobacco surcharges on health insurance premiums for employees who use tobacco products are attractive options for employers looking to keep their workforce healthy while lowering their organization’s healthcare costs. But surcharges can go too far, and many employers may be unaware of the limitations. Alera Group's new whitepaper on tobacco surcharges is designed to assist employers in complying with federal regulations.
November 19, 2024
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