About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Di Bendl
Director of Commissions
Diane is the Commissions Manager, responsible for reconciling, auditing, tracking, and paying carrier commissions for our Employee Benefits and Broker Solutions divisions. She has a dedicated commitment and perseverance for finding missing commissions. Diane has found over $175,000 for our Broker partners!
Diane have been with the team for over 15 years and currently loves working remotely in Wake Forest, NC.
Michael Bryan
Healthcare and Benefits Consultant
Michael Bryan is a Healthcare and Benefits Consultant who mainly works with businesses in the small group and mid-market segments. Michael believes that the education and engagement of the employees will help them, and their employers manage costs.
Michael is passionate about providing excellent and timely service with support for each of his clients and their employees. He is also available for the employee dependents. His passion for customer service comes from his many years working in the retail industry.
Michael is a licensed Accident and Health, Life and Fixed Annuities agent. When not at work he enjoys spending time outside with his wife and three adult sons.
Elizabeth Bushey
Account Manager, Employee Benefits
Elizabeth is an Account Manager in the Employee Benefits division. She assists broker partners and clients through processing renewal changes, proposal delivery, and efficient issue resolution.
She brings several years of experience in customer service and account management to the team which have equipped her with the skills to generate positive results with her clients and the company. Elizabeth has worked with a variety of industries and enjoys the process of understanding a business’s unique operations and values. She translates what she learns into solutions that create confidence in their programs. In a coordinated effort with her clients, she provides the guidance needed to select the best solutions available to support long-term success.
Kimberly Canfield
Benefits Communications Specialist
Kimberly Canfield is a Benefits Communications Specialist who supports our clients with employee education regarding their benefit packages. Kimberly assists with open enrollment meetings and in creating employee benefit communications materials. She also helps members with their benefit related questions through the our Benefit Hotline.
Kimberly is a former elementary school teacher and holds a Master’s Degree as a Reading Specialist from McDaniel College and a Bachelor of Science degree in Elementary Education from The University of Texas at Austin. She is a licensed producer in PA and MD in lines of Accident and Health, and also Life and Fixed Annuities. She enjoys traveling, physical fitness activities, and spending time with her friends and family.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
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Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
Find out more Property and Casualty
Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
Find out more Employee Benefits
Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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