About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Kimberly Canfield
Benefits Communications Specialist
Kimberly Canfield is a Benefits Communications Specialist who supports our clients with employee education regarding their benefit packages. Kimberly assists with open enrollment meetings and in creating employee benefit communications materials. She also helps members with their benefit related questions through the our Benefit Hotline.
Kimberly is a former elementary school teacher and holds a Master’s Degree as a Reading Specialist from McDaniel College and a Bachelor of Science degree in Elementary Education from The University of Texas at Austin. She is a licensed producer in PA and MD in lines of Accident and Health, and also Life and Fixed Annuities. She enjoys traveling, physical fitness activities, and spending time with her friends and family.
Julie Cave
Regional Sales Leader, Employee Benefits & Property & Casualty, MidAtlantic
Julie serves as Regional Sales Leader for Employee Benefits and Property & Casualty in the Mid-Atlantic region.
She leads regional growth by aligning strategy to behavior, turning vision into repeatable sales rhythms, disciplined pipelines, and coaching systems that help producers do their best work. Julie believes strong results are built where accountability and psychological safety meet, and she designs environments where both can thrive.
With more than 15+ years of experience across Employee Benefits, P&C, HR technology, compliance, and complex group solutions, Julie stands out not just for what she knows, but how she applies it, leveraging data, innovative AI tools, and modern sales enablement to remove friction, sharpen focus, and elevate decision making.
A natural connector, Julie builds trusted partnerships with carriers, vendors, and internal leaders to deliver integrated, client first solutions while fostering cross practice collaboration that drives regional growth.
At her core, she is a people centric, results driven leader passionate about developing producers, modernizing sales organizations, and proving that disciplined execution and innovation are advantages, not trade offs.
Jo Cifarelli
Senior Account Executive, Employee Benefits
Jo is a Senior Account Executive in the Employee Benefits division. She specializes in health benefit design and strategy for mid-market and large employer groups. Jo believes employee engagement and education in employee health benefits is key to helping employers contain costs.
With over 25 years of experience in the industry, Jo is well-equipped to evaluate, develop, and implement strategies designed to engage employees and control health care costs. She is a known advocate for her clients.
She attended Harrisburg Area Community College and holds a Resident Producer License in Accident and Health, Life and Fixed Annuities.
Lori Cook
Plan Administrator, Employee Benefits
Lori Cook joined our team in July 2013 as a Plan Administrator. She brought nearly 25 years of healthcare claims experience. Lori processes MERP™, FSA, HSA, and Debit Card Claims, assists customers with account questions, processes weekly reimbursements, and assists with Plan Renewals. Her priorities are to provide excellent customer service with a focus on accuracy and problem-solving. Lori enjoys spending time with friends and family and is also an animal lover.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Primary Care as a Strategy: How Direct Primary Care Can Lower Costs and Improve Outcomes
A clearer understanding of how Direct Primary Care can be used as a strategic lever to improve outcomes while controlling total cost of care.
October 20, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
AI Advantage in Benefits: Practical Use Cases That Support HR and Employees
A practical view of how AI can support benefits teams while improving the employee experience.
November 17, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q4
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
December 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: IRS Issues ACA Affordability Percentage Adjustment for 2027
The Internal Revenue Service (IRS) has released Rev. Proc. 2026-26.
July 24, 2026
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Property and Casualty
Commercial Real Estate Insurance Market Shows Signs of Relief, With Conditions
There are emerging signs that the commercial property insurance market is beginning to soften. However, the benefits of this shift are not being felt uniformly across all real estate portfolios.
July 16, 2026
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Employee Benefits
Legal Alert: Clients With Massachusetts Private PFML Plans Renewing After July 1, 2026
Alert for any employer with at least one employee in Massachusetts, even if the employee is remote.
June 30, 2026
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Legal Alert: PCORI Fees Due By July 31, 2026
This alert is of interest to all employers that sponsor self-insured group health plans, including Health Reimbursement Arrangements (HRAs). Note that the PCORI fee does not apply to most health FSAs.
June 29, 2026
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