About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Julie Cave
Regional Sales Leader, Employee Benefits & Property & Casualty, MidAtlantic
Julie serves as Regional Sales Leader for Employee Benefits and Property & Casualty in the Mid-Atlantic region.
She leads regional growth by aligning strategy to behavior, turning vision into repeatable sales rhythms, disciplined pipelines, and coaching systems that help producers do their best work. Julie believes strong results are built where accountability and psychological safety meet, and she designs environments where both can thrive.
With more than 15+ years of experience across Employee Benefits, P&C, HR technology, compliance, and complex group solutions, Julie stands out not just for what she knows, but how she applies it, leveraging data, innovative AI tools, and modern sales enablement to remove friction, sharpen focus, and elevate decision making.
A natural connector, Julie builds trusted partnerships with carriers, vendors, and internal leaders to deliver integrated, client first solutions while fostering cross practice collaboration that drives regional growth.
At her core, she is a people centric, results driven leader passionate about developing producers, modernizing sales organizations, and proving that disciplined execution and innovation are advantages, not trade offs.
Jo Cifarelli
Senior Account Executive, Employee Benefits
Jo is a Senior Account Executive in the Employee Benefits division. She specializes in health benefit design and strategy for mid-market and large employer groups. Jo believes employee engagement and education in employee health benefits is key to helping employers contain costs.
With over 25 years of experience in the industry, Jo is well-equipped to evaluate, develop, and implement strategies designed to engage employees and control health care costs. She is a known advocate for her clients.
She attended Harrisburg Area Community College and holds a Resident Producer License in Accident and Health, Life and Fixed Annuities.
Lori Cook
Plan Administrator, Employee Benefits
Lori Cook joined our team in July 2013 as a Plan Administrator. She brought nearly 25 years of healthcare claims experience. Lori processes MERP™, FSA, HSA, and Debit Card Claims, assists customers with account questions, processes weekly reimbursements, and assists with Plan Renewals. Her priorities are to provide excellent customer service with a focus on accuracy and problem-solving. Lori enjoys spending time with friends and family and is also an animal lover.
Allie Cox
Personal Lines Account Manager
Allie is a personal lines account manager who works with clients and helps ensure that their insurance is up to date, and they have the correct level of coverage for their personal needs.
Allie knows that insurance can be frustrating and hard for some to understand but believes that everyone should have a basic knowledge and helps her clients understand the basics of what they have and pay into all their adult life.
Allie works hard to provide her clients with the best customer service and dedicates a lot of time to ensuring every detail is correct and all I’s are dotted and T’s are crossed to ensure that the client is provided with the best service and the best premium available to them.
Allie has worked in the insurance industry for over 10 years. She obtained her bachelor’s degree in education and art at The College of NJ in Ewing NJ, and after working in the education field for a short period, moved on into the insurance industry where she realized she can help people in a different way.
Outside of the office she spends lots of time with her family watching sports or going home to NJ to see family and friends. She still enjoys being creative with arts and crafts in her spare time.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
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Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
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Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
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Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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