About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Angel Crum
Appointment and Billing Coordinator
Angel serves as an Appointment and Billing Specialist assisting Mandy Yerkey and Diane Bendyl with appointments and commissions among other duties. She previously spent the last 27 years working as a medical assistant and became a manager in 2012.
Angel has been married to her husband Austin for 12 years and has two adult children Katie and Kamron. She enjoys spending time with my family and friends and loves warm weather.
Heidi DalPezzo
Account Manager, Employee Benefits
Heidi is an Account Manager in the Employee Benefits division. She works closely with consultants, account coordinators, clients, and carrier representatives to help provide the best possible outcomes for clients. Heidi believes employers should have a dedicated service team to help them easily understand their benefits and explain them clearly to their employees.
Heidi holds a Bachelor’s Degree in Counseling and Human Resource Management from Mansfield University as well as a Resident Producer License in Health, Life, Accident and Fixed Annuities.
Scott Dardick
Medicare Benefits Consultant
Scott is a Medicare Benefits Consultant and has served in this capacity since 2014. Scott is an accomplished professional with over 25 years of experience in various sales, marketing, and leadership positions. He has over a decade of experience in insurance, and has been recognized as a sales leader for Medicare products with such companies as Humana, Health America, Geisinger, Capital Blue Cross, Aetna, and Highmark. Scott loves connecting with people and is known to build trusted, long-term client relationships.
He studied Aeronautical Engineering at Embry-Riddle University and attended the University of Maryland for his Business Administration studies and completed a term in the public arena as a Commissioner in East Pennsboro Township.
Gretchen Day
Regional Practice Leader Employee Benefits
Gretchen leads our DiscoverHealth® department in the Employee Benefits division of the Harrisburg office. She provides support to client’s in their cost containment, population health management and wellbeing initiatives. Gretchen believes that employers hold the key to improving healthcare and the health of their employees and is passionate about bringing forth solutions to enhance the overall health and wellbeing of employees.
Gretchen holds a Bachelor of Science in Biochemistry from the University of Delaware and a Master of Public Health degree from Pennsylvania State University with a focus in Health Systems Organization and Policy. Gretchen is certified as a Master Certified Health Education Specialist (MCHES) and holds a Pennsylvania Insurance Producer License for Life, Accident and Health, as well as, a certification in Critical Outcomes Report Analysis from the Intel / GE Care Innovations Validation Institute. Gretchen joined the AIA team in 2014.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
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Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
Find out more Property and Casualty
Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
Find out more Employee Benefits
Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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