About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Heidi DalPezzo
Account Manager, Employee Benefits
Heidi is an Account Manager in the Employee Benefits division. She works closely with consultants, account coordinators, clients, and carrier representatives to help provide the best possible outcomes for clients. Heidi believes employers should have a dedicated service team to help them easily understand their benefits and explain them clearly to their employees.
Heidi holds a Bachelor’s Degree in Counseling and Human Resource Management from Mansfield University as well as a Resident Producer License in Health, Life, Accident and Fixed Annuities.
Scott Dardick
Medicare Benefits Consultant
Scott is a Medicare Benefits Consultant and has served in this capacity since 2014. Scott is an accomplished professional with over 25 years of experience in various sales, marketing, and leadership positions. He has over a decade of experience in insurance, and has been recognized as a sales leader for Medicare products with such companies as Humana, Health America, Geisinger, Capital Blue Cross, Aetna, and Highmark. Scott loves connecting with people and is known to build trusted, long-term client relationships.
He studied Aeronautical Engineering at Embry-Riddle University and attended the University of Maryland for his Business Administration studies and completed a term in the public arena as a Commissioner in East Pennsboro Township.
Gretchen Day
VP of Health Innovation & Advanced Strategies
Gretchen leads our DiscoverHealth® department in the Employee Benefits division of the Harrisburg office. She provides support to client’s in their cost containment, population health management and wellbeing initiatives. Gretchen believes that employers hold the key to improving healthcare and the health of their employees and is passionate about bringing forth solutions to enhance the overall health and wellbeing of employees.
Gretchen holds a Bachelor of Science in Biochemistry from the University of Delaware and a Master of Public Health degree from Pennsylvania State University with a focus in Health Systems Organization and Policy. Gretchen is certified as a Master Certified Health Education Specialist (MCHES) and holds a Pennsylvania Insurance Producer License for Life, Accident and Health, as well as, a certification in Critical Outcomes Report Analysis from the Intel / GE Care Innovations Validation Institute. Gretchen joined the AIA team in 2014.
John Eltringham
Senior Account Executive
John Eltringham brings over 30 years of expertise and leadership to his role as Senior Account Executive at Alera Group. Since joining the firm in 2000 and becoming a shareholder in 2008, John has been a trusted advisor to businesses across the manufacturing, wholesale, retail, and healthcare sectors. He specializes in delivering tailored insurance and risk management solutions that empower organizations to navigate challenges with confidence.
Before joining Alera Group, John honed his extensive industry knowledge through key roles at Pennsylvania Lumbermens Mutual, where he excelled as a Field Representative, and Harleysville Mutual Insurance Company, where he served as a Marketing Specialist. His dedication to professional excellence is reflected in his earning of the prestigious Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), and Certified Risk Manager (CRM) designations.
John’s depth of experience and unwavering commitment to his clients make him an invaluable asset to Alera Group and a leader in the insurance and risk management industry.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
HIPAA Privacy and Security Overview
Join our compliance experts for an overview of HIPAA’s Privacy and Security Rules. During this webinar, we'll review the different types of entities subject to HIPAA, take an in-depth look at protected health information (PHI), individual rights under HIPAA and what to do when there is a breach of PHI.
April 11, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Balancing Cost and Care: Could a Captive solution be the right fit for you?
In this session, our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 17, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Q2 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 6, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
Improving Transportation Fleet Safety Through Gamification
The COVID-19 pandemic pushed companies to find creative ways to engage employees as isolation hit an all-time high. Many turned to gamification — the application game mechanics such as points, badges and leaderboards to everyday tasks — to reconnect with staff and improve retention, especially around key initiatives like safety. It’s a concept so suitable for the transportation industry, it could have been conceived with truckers and other commercial auto drivers in mind.
April 7, 2025
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Employee Benefits
Webinar: Is Captive Insurance the Right Solution for Your Business?
Join Alera Group on Thursday, April 17, for "Balancing Cost and Care: Could a Captive solution be the right fit for you?", a webinar on self-insuring to reduce group Medical Insurance costs and other business expense. Our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 3, 2025
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Employee Benefits
Benchmarking’s Role in Voluntary Benefits Program Design
Alera Group’s Employee Benefits team recognizes that workforce composition varies from business to business, from industry to industry, from region to region. And, at a time when the U.S. workforce is more generationally diverse than ever before, the needs and priorities of one generation can be very different from those of another. This is where voluntary benefits — also known as supplemental, workplace or optional benefits — become so vital to an organization’s offerings strategy. Alera Group’s "Healthcare and Employee Benefits Benchmarking Reports" take an in-depth look at the benefits businesses provide, the options they offer and the strategies they use to manage costs.
March 31, 2025
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HIPAA Webinar: Required Training and Valuable Refresher
Whether meeting federal training requirements or simply refreshing their knowledge base, professionals whose role includes HIPAA administration will benefit from participating in Alera Group’s annual HIPAA Privacy and Security Overview, a one-hour webinar scheduled for Friday, April 11.
March 27, 2025
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