About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Jack Eshelman
Communications Specialist
Jack is an Employee Benefits Communications Specialist with a passion for translating complex benefits policies into clear, engaging messages. Jack brings a unique perspective shaped by years of active duty service in the Army, where he honed strategic communication skills and a commitment to mission success. Now, he applies that dedication to ensuring employees understand and appreciate their benefits.
Rhianna Fanning
Commercial Lines Account Manager
Rhianna provides Account Management Services to our Commercial Lines Department. She started her career as a receptionist at a local insurance agency and quickly transitioned into a Personal Lines Account Manager role. She held various positions over the next four years in Personal Lines, and provided support to the Commercial Lines team. Rhianna has successfully completed her QCLS (Qualified Commercial Lines Specialist) designation which will assist her is transitioning into her role as Commercial Lines Account Manager with AIA, Alera Group.
In her spare time, you can find Rhianna soaking up the sun at the beach with her family or at a Washington Nationals game with her husband.
Jeff Fawver
Senior Benefits Consultant, Small Business Unit
Jeff Fawver is a Senior Benefits Consultant working within the Small Business Unit and has learned how to leverage the self-funded/level-funded market to benefit small to mid-sized companies (once only available to large groups). His certification as a Health Rosetta© Advisor and over 15 years of industry experience has helped him lower company’s premiums as much as 50%, while also lowering out-of-pocket costs for their valued employees. He is very passionate about being part of the solution to the current healthcare crisis, and commits himself to being a student of his trade.
Jeff holds a Bachelor’s Degree in Communication Studies from Liberty University. (2006)
Outside of work Jeff enjoys spending time with his wife and three children. God and family are the most important prongs of his life. When not spending time with family or working, he can be found catfishing, BBQing, smoking meats and cheeses, gardening, and working out. He’s a sports enthusiast with the Kansas City Chiefs being his most die-hard following (well before their win streak). Fun fact: In college, Jeff was guarded by the same defender who guarded Lebron James.
Tim Flood, CIC, LUTCF
Senior Account Executive, Property & Casualty
Tim is a Senior Account Executive in the Property & Casualty division. He has a passion for connecting people! Tim has helped Central PA business owners for over 15 years. He takes pride in making sure his clients are protected properly, and their business succession needs are taken care of.
Tim has his Marketing and Management degree from Shippensburg University and holds his Certified Insurance Counselor, and Life Underwriter Council Fellow designation. Outside of work Tim enjoys time with his wife, two young children, and church. His hobbies include time at the lake, traveling, going out to eat, trying new breweries, and spending quality time with friends and family.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Q2 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 6, 2025 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?
In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.
June 26, 2025 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Dynamic Data: Strategies for Success
Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.
July 17, 2025 at 01:00 pm CT | Virtual
Sign Up
THOUGHT LEADERSHIP
Insights
Employee Benefits
Deadline for San Francisco Health Care Security Ordinance is approaching
The annual San Francisco Health Care Security Ordinance (SF HCSO) reporting by employers that have employees who work in the City of or County of San Francisco is due by May 2, 2025. Employers should be aware of the upcoming deadline even if they are not located in San Francisco.
The SF HCSO requires large and medium-sized employers to provide covered employees with benefits equal to or greater than the expenditure rate. Covered employees are those who have been employed for more than 90 days and who regularly work at least eight hours per week within the City of and County of San Francisco.
April 14, 2025
Find out more
Property and Casualty
International Roadcheck Is May 13-15. Is Your Commercial Transportation Fleet Ready?
For 72 hours next month, commercial motor vehicles and drivers throughout North America will be subject to what the Commercial Vehicle Safety Alliance (CVSA) calls a “high-visibility, high-volume” inspection and regulatory compliance enforcement initiative.
The annual event, known as the International Roadcheck, will take place at weigh and inspection stations, temporary sites and locations selected by mobile patrols from May 13-15 in the United States, Canada and Mexico.
April 14, 2025
Find out more
Property and Casualty
Improving Transportation Fleet Safety Through Gamification
The COVID-19 pandemic pushed companies to find creative ways to engage employees as isolation hit an all-time high. Many turned to gamification — the application game mechanics such as points, badges and leaderboards to everyday tasks — to reconnect with staff and improve retention, especially around key initiatives like safety. It’s a concept so suitable for the transportation industry, it could have been conceived with truckers and other commercial auto drivers in mind.
April 7, 2025
Find out more Employee Benefits
Webinar: Is Captive Insurance the Right Solution for Your Business?
Join Alera Group on Thursday, April 17, for "Balancing Cost and Care: Could a Captive solution be the right fit for you?", a webinar on self-insuring to reduce group Medical Insurance costs and other business expense. Our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 3, 2025
Find out more