About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Jack Eshelman
Communications Specialist
Jack is an Employee Benefits Communications Specialist with a passion for translating complex benefits policies into clear, engaging messages. Jack brings a unique perspective shaped by years of active duty service in the Army, where he honed strategic communication skills and a commitment to mission success. Now, he applies that dedication to ensuring employees understand and appreciate their benefits.
Rhianna Fanning
Commercial Lines Account Manager
Rhianna provides Account Management Services to our Commercial Lines Department. She started her career as a receptionist at a local insurance agency and quickly transitioned into a Personal Lines Account Manager role. She held various positions over the next four years in Personal Lines, and provided support to the Commercial Lines team. Rhianna has successfully completed her QCLS (Qualified Commercial Lines Specialist) designation which will assist her is transitioning into her role as Commercial Lines Account Manager with AIA, Alera Group.
In her spare time, you can find Rhianna soaking up the sun at the beach with her family or at a Washington Nationals game with her husband.
Jeff Fawver
Senior Benefits Consultant, Small Business Unit
Jeff Fawver is a Senior Benefits Consultant working within the Small Business Unit and has learned how to leverage the self-funded/level-funded market to benefit small to mid-sized companies (once only available to large groups). His certification as a Health Rosetta© Advisor and over 15 years of industry experience has helped him lower company’s premiums as much as 50%, while also lowering out-of-pocket costs for their valued employees. He is very passionate about being part of the solution to the current healthcare crisis, and commits himself to being a student of his trade.
Jeff holds a Bachelor’s Degree in Communication Studies from Liberty University. (2006)
Outside of work Jeff enjoys spending time with his wife and three children. God and family are the most important prongs of his life. When not spending time with family or working, he can be found catfishing, BBQing, smoking meats and cheeses, gardening, and working out. He’s a sports enthusiast with the Kansas City Chiefs being his most die-hard following (well before their win streak). Fun fact: In college, Jeff was guarded by the same defender who guarded Lebron James.
Tim Flood, CIC, LUTCF
Senior Account Executive, Property & Casualty
Tim is a Senior Account Executive in the Property & Casualty division. He has a passion for connecting people! Tim has helped Central PA business owners for over 15 years. He takes pride in making sure his clients are protected properly, and their business succession needs are taken care of.
Tim has his Marketing and Management degree from Shippensburg University and holds his Certified Insurance Counselor, and Life Underwriter Council Fellow designation. Outside of work Tim enjoys time with his wife, two young children, and church. His hobbies include time at the lake, traveling, going out to eat, trying new breweries, and spending quality time with friends and family.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Navigating Medicare: Educational Webinar
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
November 12, 2025 at 12:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
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Property and Casualty
Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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Employee Benefits
Legal Alert: IRS Adjusts Health Flexible Spending Account and Other Benefit Limits for 2026
This alert is of interest to all employers that sponsor health FSAs and qualified transit plans, among others.
October 10, 2025
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2025 Leave Report: Insights to Guide 2026 Leave Planning
Explore Alera Group’s 2025 Leave Report. Benchmark PTO, parental leave, and holiday policies to strengthen employee retention and recruitment as you plan for 2026 and beyond.
October 1, 2025
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