About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Gretchen Day
Regional Practice Leader Employee Benefits
Gretchen Day, MPH, MCHES, serves as Employee Benefits Practice Leader for Alera Group’s Mid-Atlantic region, where she is responsible for driving regional growth, strengthening client experience and retention, advancing operational excellence, and supporting integration and service consistency across our offices. Gretchen brings deep expertise in unique employee benefits strategies, spanning advanced healthcare strategies, population health management, and workplace wellbeing. She previously served as Vice President of Health Innovation and Advanced Strategies and continues to lead strategic initiatives that help employers improve health outcomes while delivering exceptional benefits. She is passionate about helping employers play a leading role in improving health outcomes while driving sustainable cost management.
Previously, Gretchen served as Vice President of Health Innovation and Advanced Strategies, where she partnered with regional and national teams to develop scalable, outcomes-driven solutions and advance innovation across the Employee Benefits practice. She holds a Bachelor of Science in Biochemistry from the University of Delaware and a Master of Public Health from The Pennsylvania State University, with a focus on Health Systems Organization and Policy. Gretchen is a Master Certified Health Education Specialist (MCHES) and a licensed Pennsylvania Insurance Producer for Life, Accident, and Health.
John Eltringham
Commercial Lines (Producer)
John Eltringham brings over 30 years of expertise and leadership to his role as Senior Account Executive at Alera Group. Since joining the firm in 2000 and becoming a shareholder in 2008, John has been a trusted advisor to businesses across the manufacturing, wholesale, retail, and healthcare sectors. He specializes in delivering tailored insurance and risk management solutions that empower organizations to navigate challenges with confidence.
Before joining Alera Group, John honed his extensive industry knowledge through key roles at Pennsylvania Lumbermens Mutual, where he excelled as a Field Representative, and Harleysville Mutual Insurance Company, where he served as a Marketing Specialist. His dedication to professional excellence is reflected in his earning of the prestigious Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), and Certified Risk Manager (CRM) designations.
John’s depth of experience and unwavering commitment to his clients make him an invaluable asset to Alera Group and a leader in the insurance and risk management industry.
Jack Eshelman
Communications Specialist
Jack is an Employee Benefits Communications Specialist with a passion for translating complex benefits policies into clear, engaging messages. Jack brings a unique perspective shaped by years of active duty service in the Army, where he honed strategic communication skills and a commitment to mission success. Now, he applies that dedication to ensuring employees understand and appreciate their benefits.
Rhianna Fanning
Commercial Lines Account Manager
Rhianna provides Account Management Services to our Commercial Lines Department. She started her career as a receptionist at a local insurance agency and quickly transitioned into a Personal Lines Account Manager role. She held various positions over the next four years in Personal Lines, and provided support to the Commercial Lines team. Rhianna has successfully completed her QCLS (Qualified Commercial Lines Specialist) designation which will assist her is transitioning into her role as Commercial Lines Account Manager with AIA, Alera Group.
In her spare time, you can find Rhianna soaking up the sun at the beach with her family or at a Washington Nationals game with her husband.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Primary Care as a Strategy: How Direct Primary Care Can Lower Costs and Improve Outcomes
A clearer understanding of how Direct Primary Care can be used as a strategic lever to improve outcomes while controlling total cost of care.
October 20, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
AI Advantage in Benefits: Practical Use Cases That Support HR and Employees
A practical view of how AI can support benefits teams while improving the employee experience.
November 17, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q4
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
December 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: IRS Issues ACA Affordability Percentage Adjustment for 2027
The Internal Revenue Service (IRS) has released Rev. Proc. 2026-26.
July 24, 2026
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Property and Casualty
Commercial Real Estate Insurance Market Shows Signs of Relief, With Conditions
There are emerging signs that the commercial property insurance market is beginning to soften. However, the benefits of this shift are not being felt uniformly across all real estate portfolios.
July 16, 2026
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Employee Benefits
Legal Alert: Clients With Massachusetts Private PFML Plans Renewing After July 1, 2026
Alert for any employer with at least one employee in Massachusetts, even if the employee is remote.
June 30, 2026
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Legal Alert: PCORI Fees Due By July 31, 2026
This alert is of interest to all employers that sponsor self-insured group health plans, including Health Reimbursement Arrangements (HRAs). Note that the PCORI fee does not apply to most health FSAs.
June 29, 2026
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