About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Brynne Miller
Regional Director of Property & Casualty
Brynne serves as the Regional Director of Property & Casualty for Central Pennsylvania, where she leads strategic initiatives focused on driving growth and retention across the region.
With over a decade of industry experience, Brynne began her insurance career in 2011 and has since collaborated with agencies across 18 states to expand their markets and accelerate business development. She holds the CLCS (Commercial Lines Coverage Specialist) designation and began pursuing her CIC (Certified Insurance Counselor) in 2025.
Brynne earned dual degrees in Business Administration and Psychology from the Commonwealth University of Pennsylvania. She resides in the Central Susquehanna Valley with her husband of 12 years, Joe, and their daughter, Genevieve.
Outside of work, Brynne enjoys spending time with her family, friends, and pets—including three cats (Sonic, Ivy, and Mulligan) and a dog named Ember. Her favorite motto is: “The expert was once the beginner.”
Heather Murphy
Account Manager, Broker Solutions & Employee Benefits
Heather serves as an Account Manager in the Employee Benefits department. She works directly with employers in coordinating new group submissions, annual renewals, monthly billing, and enrollments. Heather’s high level of customer service ensures all employee inquiries are appropriately managed in a timely manner. In addition, Heather manages administrative services for COBRA, Health Reimbursement Arrangements and VBA’s small group program.
Heather is a licensed Life, Accident and Health agent. Outside of work, she enjoys spending time with her husband and two children and is a volunteer with a local veteran’s auxiliary.
Ally Musike
Account Manager, Commercial Lines
Ally has served in the insurance industry since 2016. She currently operates as a licensed Large Lines Commercial Account Executive where she works with John Eltringham to assist clients with their insurance needs. Ally aids in placing new business, processing renewals, and issuing endorsements, audits, and certificates. According to Ally, the most rewarding part of insurance is getting to know clients and their businesses and fostering strong relationships.
Ally has also earned professional insurance designations such as her Chartered Property & Casualty Underwriter (CPCU), Associate in Risk Management (ARM), and Accredited Adviser in Insurance (AAI). She earned her master’s degree in Legal Studies with a concentration in Contract Law from Purdue University Global. Currently, she is pursuing her Doctor of Philosophy in Industrial and Organizational Psychology from Grand Canyon University.
Outside of work, Ally loves to spend time with family and her dog, Chloe. She loves to be outdoors boating or practicing archery. Ally also always has her nose in a good book!
Jenn Myers
Associate Implementation Analyst, Benefits Administration
Jenn is an Associate Implementation Analyst who provides administrative support related to the implementation of client benefit technologies. She is attentive to the needs of others and strives to keep a high standard of accuracy. Jenn holds a Pennsylvania Insurance Producer License in Life and Fixed Annuities, Accident and Health.
Prior to joining the team, she worked in the dental field as an office manager for over 15 years, helping patients with claims and benefits, along with other administrative duties.
A few of Jenn’s favorite activities outside of work are spending time with family and friends, traveling, and gardening. Over the years, she and her husband have worked with various animal rescue groups fostering and rehabilitating many dogs.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?
In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.
June 26, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Dynamic Data: Strategies for Success
Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.
July 17, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Preparing for Open Enrollment: How to Engage and Educate Your Employees on Their Total Benefits Package
In this session, our experts will share guidance on setting yourself up for success during Open Enrollment.
August 21, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
IRS Releases 2026 HSA Contribution Limits and HDHP Deductible and Out-of-Pocket Limits
In Rev. Proc. 2025-19, the IRS released the inflation adjusted amounts for 2026 relevant to Health Savings Accounts (HSAs) and high-deductible health plans (HDHPs). The table below summarizes those adjustments and other applicable limits.
May 5, 2025
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Property and Casualty
Severe Weather Is Getting Worse. Is Your Business Interruption Insurance Keeping Up?
The increasing frequency and severity of weather- and climate-related events such as catastrophic storms, floods and wildfires make business continuity planning more important than ever. Part of your plan should include reviewing your organization's Business Interruption Insurance coverage.
May 5, 2025
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Employee Benefits
A Challenge for Mental Health Awareness Month: Make It Enjoyable
Achieving and maintaining wellbeing takes work, but that doesn’t mean it can’t be enjoyable and even fun. May is Mental Health Awareness Month, and with that comes Alera Group’s annual Mental Health Awareness Toolkit, this year featuring something we believe employers and their entire organizations will really enjoy: the 31-Day Challenge for Positive Wellbeing.
April 29, 2025
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Deadline for San Francisco Health Care Security Ordinance is approaching
The annual San Francisco Health Care Security Ordinance (SF HCSO) reporting by employers that have employees who work in the City of or County of San Francisco is due by May 2, 2025. Employers should be aware of the upcoming deadline even if they are not located in San Francisco.
The SF HCSO requires large and medium-sized employers to provide covered employees with benefits equal to or greater than the expenditure rate. Covered employees are those who have been employed for more than 90 days and who regularly work at least eight hours per week within the City of and County of San Francisco.
April 14, 2025
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