About Us

    Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.

     

    Work With Us

    We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.

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    Meet Our Team

    Debbie Hanks

    Senior Implementation Analyst, Benefits Admin & Technology
    Debbie Hanks

    Debbie is a Senior Implementation Analyst providing analysis, configuration, and ongoing management for our benefit enrollment portals. In addition, she establishes and maintains our carrier electronic enrollment files. Debbie has a talent for process flow management and is a valuable internal resource for her department, as well as her clients. Debbie believes that success is in the details.

    Prior to joining the team, Debbie worked in the accounting industry, where her enthusiasm for accuracy provided her opportunities in managing A/P, A/R, collections, and payroll.

    Debbie is a licensed Life, Accident and Health agent and studied Communications at Harrisburg Area Community College.

    Matt Haught

    Accounting Analyst
    Matt Haught

    Matt is an Accounting Analyst, working closely with the accounting department to assist in tracking and reconciling commissions. He brings several years of financial experience with him, as he’s worked in accounting for two other P&C firms prior to transferring to this position.

    Matt obtained a Bachelor of Science degree in Finance from West Chester University. A recent resident of Lancaster, he loves spending time with his wife and cat in their new home. In his spare time, Matt also enjoys several hobbies such as playing piano, gaming, and collecting.

    Chrissy Heisey

    Account Manager, Property & Casualty
    Chrissy Heisey

    Christina is an Account Manager in Alera Group Harrisburg office's Property & Casualty division who helps assist with the daily operations in the Bond department.

    She believes in working hard, dedication, and teamwork to make daily operations flawless and enjoyable.

    In her spare time, she enjoys reading, the outdoors a good round of golf, and spending time with her husband, daughter, family, and friends.

    Ashley Heller

    Account Manager, Advanced Strategies
    Ashley Heller

    Ashley serves as an Employee Benefits Account Coordinator working uniquely on advanced healthcare strategies and wellness solutions for clients. She supports a number of advanced health strategies including our suite of GameChanger programs. She is integral to the implementation and ongoing engagement of these unique solutions and strategies. Ashley’s responsibilities include supporting clients through the implementation and launch of vendor solutions, developing engagement strategies, and supporting and managing the ongoing relationships between vendors and clients. Ashley joined the team in 2019. 

    Ashley holds a Bachelor’s degree in Business from Point Park University. She is known for her organizational skills as well as her focus and attention to detail and looks forward to working closely with clients on their unique initiatives.  

    EXPERT EDUCATION

    Events and Webinars

    Employee Benefits

    2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?

    In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.

    June 26, 2025 at 01:00 pm CT | Virtual

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    Employee Benefits

    Dynamic Data: Strategies for Success

    Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.

    July 17, 2025 at 01:00 pm CT | Virtual

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    Employee Benefits

    Preparing for Open Enrollment: How to Engage and Educate Your Employees on Their Total Benefits Package

    In this session, our experts will share guidance on setting yourself up for success during Open Enrollment.

    August 21, 2025 at 01:00 pm CT | Virtual

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    THOUGHT LEADERSHIP

    Insights

    Employee Benefits

    IRS Releases 2026 HSA Contribution Limits and HDHP Deductible and Out-of-Pocket Limits

    In Rev. Proc. 2025-19, the IRS released the inflation adjusted amounts for 2026 relevant to Health Savings Accounts (HSAs) and high-deductible health plans (HDHPs). The table below summarizes those adjustments and other applicable limits.

    May 5, 2025

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    Property and Casualty

    Severe Weather Is Getting Worse. Is Your Business Interruption Insurance Keeping Up?

    The increasing frequency and severity of weather- and climate-related events such as catastrophic storms, floods and wildfires make business continuity planning more important than ever. Part of your plan should include reviewing your organization's Business Interruption Insurance coverage.

    May 5, 2025

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    Employee Benefits

    A Challenge for Mental Health Awareness Month: Make It Enjoyable

    Achieving and maintaining wellbeing takes work, but that doesn’t mean it can’t be enjoyable and even fun. May is Mental Health Awareness Month, and with that comes Alera Group’s annual Mental Health Awareness Toolkit, this year featuring something we believe employers and their entire organizations will really enjoy: the 31-Day Challenge for Positive Wellbeing.

    April 29, 2025

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    Employee Benefits

    Deadline for San Francisco Health Care Security Ordinance is approaching

    The annual San Francisco Health Care Security Ordinance (SF HCSO) reporting by employers that have employees who work in the City of or County of San Francisco is due by May 2, 2025. Employers should be aware of the upcoming deadline even if they are not located in San Francisco.



    The SF HCSO requires large and medium-sized employers to provide covered employees with benefits equal to or greater than the expenditure rate. Covered employees are those who have been employed for more than 90 days and who regularly work at least eight hours per week within the City of and County of San Francisco.

    April 14, 2025

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