About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Sierra Kepner
Assistant Account Director, Employee Benefits
Sierra serves as an Assistant Account Director for Employee Benefit’s division. In this role, she is known to deliver outstanding customer service to our broker partners and clients through processing of new sales paperwork, renewal changes, proposal delivery, and issue resolution. Sierra also provides support to small-group clients and group administrators while assisting the Consultant on the strategic renewal process for these valuable clients.
Sierra believes in a collaborative approach to delivering the highest quality service to all those she interacts with on a daily basis. Her prior experience as a supervisor in the family medical field and a client support specialist in the insurance industry making her an exceptional resource for her clients. Sierra’s experience is further enhanced by a Bachelor of Science in Nursing degree from Messiah College and holding a Resident Producer License in Health, Life, Accident and Fixed Annuities.
Jess Kier
Account Administration Manager, Small Business Unit
Jessica serves as the Account Administration Manager for the Small Business Unit (SBU), where she is responsible for servicing small group clients and the overall client experience. She is the face and voice to the SBU operation, is quick to troubleshoot any technical issue, and is determined to ensure things are done right. Many of the positive client testimony recorded are received through their direct experience working with Jess. She has held various positions in the insurance and employee benefits field for nearly 20 years, is a licensed Life & Health agent in PA, and holds the aPHR certification in Human Resources.
Jess graduated from Lebanon Valley College in 2003 with a degree in Historical Communications. She currently lives in Wellsville, PA with her husband and two boys, and loves to read, cook and garden in her spare time.
Michele Klump, CIC
Account Manager, Large Commercial Accounts
Michele joined the team in March of 2014 as a Large Commercial Account Executive and brought with her 28 years of insurance agency experience. She has been a licensed insurance agent since 1987 and received her CIC (Certified Insurance Counselor) designation in 2002. Her responsibilities include being the main point of contact for clients regarding any questions, processing changes in coverage to their current program, marketing of new and renewal business, processing of insurance proposals, developing exposure basis history and loss history analysis, review of policies and endorsements for accuracy, claims support and establishing relationships with the insurance carriers.
Kevin Krause
Chief Strategy Officer, Employee Benefits
Kevin is a thought leader whose extensive health care experience delivers superior value to clients. In addition to his almost 20-year tenure in the Harrisburg office, Kevin spent over 20 years in executive-level positions at national health care delivery organizations in both the private and public sectors. Because of his direct experience with the healthcare delivery systems, Kevin has been instrumental in developing Alera Group’s unique consulting and operational approach to the GameChanger portfolio.
Kevin received a Bachelor of Science in Business Administration from The American University in Washington, DC and a Master of Health Services Administration from the Medical College of Virginia/Virginia Commonwealth University in Richmond, VA. Kevin holds a Pennsylvania Insurance Producer License for Life, Accident, and Health, is certified by the Care Innovations Validation Institute on population health, and is a Health Rosetta-certified advisor.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?
In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.
June 26, 2025 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Dynamic Data: Strategies for Success
Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.
July 17, 2025 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Preparing for Open Enrollment: How to Engage and Educate Your Employees on Their Total Benefits Package
In this session, our experts will share guidance on setting yourself up for success during Open Enrollment.
August 21, 2025 at 01:00 pm CT | Virtual
Sign Up
THOUGHT LEADERSHIP
Insights
Employee Benefits
IRS Releases 2026 HSA Contribution Limits and HDHP Deductible and Out-of-Pocket Limits
In Rev. Proc. 2025-19, the IRS released the inflation adjusted amounts for 2026 relevant to Health Savings Accounts (HSAs) and high-deductible health plans (HDHPs). The table below summarizes those adjustments and other applicable limits.
May 5, 2025
Find out more
Property and Casualty
Severe Weather Is Getting Worse. Is Your Business Interruption Insurance Keeping Up?
The increasing frequency and severity of weather- and climate-related events such as catastrophic storms, floods and wildfires make business continuity planning more important than ever. Part of your plan should include reviewing your organization's Business Interruption Insurance coverage.
May 5, 2025
Find out more
Employee Benefits
A Challenge for Mental Health Awareness Month: Make It Enjoyable
Achieving and maintaining wellbeing takes work, but that doesn’t mean it can’t be enjoyable and even fun. May is Mental Health Awareness Month, and with that comes Alera Group’s annual Mental Health Awareness Toolkit, this year featuring something we believe employers and their entire organizations will really enjoy: the 31-Day Challenge for Positive Wellbeing.
April 29, 2025
Find out more Employee Benefits
Deadline for San Francisco Health Care Security Ordinance is approaching
The annual San Francisco Health Care Security Ordinance (SF HCSO) reporting by employers that have employees who work in the City of or County of San Francisco is due by May 2, 2025. Employers should be aware of the upcoming deadline even if they are not located in San Francisco.
The SF HCSO requires large and medium-sized employers to provide covered employees with benefits equal to or greater than the expenditure rate. Covered employees are those who have been employed for more than 90 days and who regularly work at least eight hours per week within the City of and County of San Francisco.
April 14, 2025
Find out more