About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Chas Rowzer
Director of TPA Services
Chas Rowzer is the Director of TPA Services and is responsible for introducing prospect and new clients to our administrative services, as well as assisting with servicing existing clients. Chas delivers extraordinary service, RFP strategy and is an expert in the self-funded market.
Chas spent her entire professional career working in various positions in the healthcare market, primarily in the third-party administration section. Chas is a licensed Life, Accident and Health agent. She has a designation for Certified Employee Benefits Consultant and also has an Associate’s Degree as a paralegal. Additional certifications through NABIP for ACA and Beyond, Account Based Health Plans and Medical Expense Reimbursement Plans (MERPs) rounds out her professional experience.
Jamye Shah
Account Manager, Property & Casualty
Jamye is a Commercial Lines Account Manager in the Property and casualty division. She recently joined the agency in October 2023 and looks forward to working with the clients she will be servicing. Jamye’s prior experience includes working in various roles with insurance carriers and retail agencies. She has 17 years of insurance experience and currently holds the Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR) designations.
Jamye graduated from Penn State in 2001 with a Bachelor of Arts in Broadcast Journalism and a minor in Sociology.
Outside of work, she enjoys cooking and traveling with her husband and two school-aged daughters. Jamye also likes to be of service through volunteer work with Junior Achievement and various opportunities at the girls’ schools.
Jim Smith
Senior Account Executive, Personal Lines
Jim our Personal Lines Senior Account Executive, overseeing a team of four people. He has over 30 years of experience of serving individual clients with their personal insurance needs. Our office has a pool of over 30 insurance companies, allowing Jim to design a personal portfolio tailored to each client’s individual insurance needs. Whether it is auto, home, life, valuable items or a personal umbrella policy, Jim’s ability to provide answers and solutions in today’s ever-changing market makes him a sought-out advisor.
Debra Somma, CISR
Account Manager, Large Commercial Accounts
Debbie joined the team in November 2021 as a Large Commercial Lines Account Executive and brought with her 34 years of insurance experience. She has been licensed insurance agent since 1993 and received her CISR designation in 1995. Her responsibilities include marketing new and renewal business, handling insured’s policy changes, assisting with audits, compiling client information for their renewal reviews to the agent, and servicing the day-to day client needs. She enjoys speaking to her insured’s so she can become more acclimated with their business, and be more familiar with their daily operations, as she believes this builds a stronger client / agent relationship.
In her free time she enjoys spending time with family and friends and kayaking whenever she has the chance.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Designing Benefits for Early - and Mid-Career Employees
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career benefit strategies, review legal and compliance trends, and provide actionable tools and resources.
February 4, 2026 at 10:00 am CT | Virtual
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Employee Benefits
Navigating Medicare
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
February 11, 2026 at 12:00 pm CT | Virtual
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Property and Casualty
Top Cyber Threats of 2026 – and How to Mitigate Them
Cybercriminals have a new playbook—your business could be next.
February 17, 2026 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
IRS Releases Guidance Related to Recent HSA Changes
The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.
December 30, 2025
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Property and Casualty
Are you prepared for 2026? Property and Casualty Trends Uncovered
The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.
December 17, 2025
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Employee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
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Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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