About Us

    Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.

     

    Work With Us

    We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.

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    Meet Our Team

    Chas Rowzer

    Director of TPA Services
    Chas Rowzer

    Chas Rowzer is the Director of TPA Services and is responsible for introducing prospect and new clients to our administrative services, as well as assisting with servicing existing clients.  Chas delivers extraordinary service, RFP strategy and is an expert in the self-funded market.

    Chas spent her entire professional career working in various positions in the healthcare market, primarily in the third-party administration section.  Chas is a licensed Life, Accident and Health agent.  She has a designation for Certified Employee Benefits Consultant and also has an Associate’s Degree as a paralegal.  Additional certifications through NABIP for ACA and Beyond, Account Based Health Plans and Medical Expense Reimbursement Plans (MERPs) rounds out her professional experience.

    Tara Schlyfestone

    Business Development Manager, Small Business Unit
    Tara Schlyfestone

    Tara is the Business Development Manager for the Small Business Unit.  In this newly created role, she will use her sales, recruiting, and business development experience to help create an engagement process for SBU prospects and clients to help ensure all services offered by Alera Group are covered.

    She received her B.S. in Human Resource Management from Central Penn College and holds her producer license in Commercial Property and Casualty Insurance.

    Volunteering and giving back to her community are very important to Tara. She currently sits on the board of SLK Foundation which is an organization helping children with rare diseases. Tara lives with her daughter Trinity and her dog Cooper.  In her free time, she enjoys reading, walking, learning to golf (she has been in the learning stage for quite a while) and watching her daughter ride horses competitively.

    Jamye Shah

    Account Manager, Property & Casualty
    Jamye Shah

    Jamye is a Commercial Lines Account Manager in the Property and casualty division. She recently joined the agency in October 2023 and looks forward to working with the clients she will be servicing. Jamye’s prior experience includes working in various roles with insurance carriers and retail agencies. She has 17 years of insurance experience and currently holds the Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR) designations.

    Jamye graduated from Penn State in 2001 with a Bachelor of Arts in Broadcast Journalism and a minor in Sociology. 

    Outside of work, she enjoys cooking and traveling with her husband and two school-aged daughters. Jamye also likes to be of service through volunteer work with Junior Achievement and various opportunities at the girls’ schools.

    EXPERT EDUCATION

    Events and Webinars

    Property and Casualty

    2025 Property and Casualty Market Outlook

    Join our property and casualty experts for an exclusive look at the trends and challenges shaping the insurance landscape in 2025.

    January 15, 2025 at 01:00 pm CT | Virtual

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    Employee Benefits

    Setting Your Strategy for the New Year: Alera Group's 2025 Employee Benefits Market Outlook

    Our experts will highlight key results from Alera Group’s "2025 Employee Benefits Market Outlook" and explain how these trends can impact your benefits program this year.

    January 16, 2025 at 01:00 pm CT | Virtual

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    Employee Benefits

    The Value of Voluntary Benefits

    In this session, our experts will showcase the value of voluntary benefits, from financial savings to improved retention to addressing the specific needs of their employees.

    March 20, 2025 at 01:00 pm CT | Virtual

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    THOUGHT LEADERSHIP

    Insights

    Employee Benefits

    State of the Market for Employee Benefits in 2025

    What are the needs and priorities of those in the workforce and the employment market? What are rival businesses offering to attract and retain the best the market has to offer? And what shifts are taking place in the market that employers should anticipate and prepare for? Alera Group’s 2025 Employee Benefits Market Outlook, scheduled for release on January 16, provides answers to those essential questions.

    December 19, 2024

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    Property and Casualty

    It’s Here! — Alera Group’s Fifth Annual 'Property and Casualty Market Outlook'

    Alera Group's "2025 Property and Casualty Market Outlook" is your guide to making informed decisions regarding your business and personal insurance coverage.

    December 12, 2024

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    Employee Benefits

    Don’t Forget About Your Gag Clause Attestations

    When the Consolidated Appropriations Act, 2021 (CAA) was enacted on December 27, 2020, it included a provision that prohibits group health plans and health insurance carriers from entering into certain agreements that, either directly or indirectly, restrict the release of certain information related to provider networks and de-identified encounter data, among other things. Such restrictions are commonly referred to as “gag clauses.” The CAA also requires plans and carriers to attest annually that their agreements do not include such impermissible gag clauses.

    November 20, 2024

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    Employee Benefits

    Avoiding an Employee Lawsuit Over a Tobacco Surcharge Claim

    Tobacco surcharges on health insurance premiums for employees who use tobacco products are attractive options for employers looking to keep their workforce healthy while lowering their organization’s healthcare costs. But surcharges can go too far, and many employers may be unaware of the limitations. Alera Group's new whitepaper on tobacco surcharges is designed to assist employers in complying with federal regulations.

    November 19, 2024

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