About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Jenna Turner
Account Coordinator, Employee Benefits
Jenna Turner is an Account Coordinator who works closely with Account Managers and Consultants to ensure clients receive exceptional service. She provides support with renewals, benefit inquiries, and claims management.
Before transitioning into her current role, Jenna gained valuable experience as a Supervisor at UPS, where she developed strong leadership and problem-solving skills in a dynamic, fast-paced environment. Afterward, she worked in customer service at Members First Bank, further refining her communication and client relations expertise.
Outside of work, Jenna is passionate about the outdoors, especially hiking and fishing, and enjoys exploring nature in her free time.
Kimberly Tyhurst
Senior Account Manager, Property & Casualty
Kim serves as a Senior Account Manager in the Property & Casualty division. Prior to joining our team in 2019, she managed commercial accounts at a Central PA insurance agency for 6 years. Her past experience includes positions such as Technical Operations Center Supervisor, Telephone Premium Auditor, Premium Audit Analysts, and a Commercial Lines Rater, which further enhances the knowledge she brings to clients.
Kim is known for providing courteous and accurate service to insureds, prospects, underwriters, and insurance carriers. She maintains a current P&C Insurance License, INS 21, 22 & 23 as well as her CISR Designation.
Teresa Warfield
Account Associate, Broker Solutions & Employee Benefits
Teresa is a Broker Account Manager for the Broker Solutions division. She is responsible for delivering outstanding customer service to our broker partners through the processing of submissions, renewals, quotations, and service issue resolutions.
Teresa’s robust background and numerous years of experience working within the healthcare insurance industry brings a valuable level of strength to her role. Highlights of her career path include developing marketing strategies and plans for brokers, contracting brokers for various carriers across the US, and developing internal training programs for the professional development of employees.
Teresa holds her PA license in Accident, Health and Life and has a Bachelor of Science degree in Management from York College. At home, she is a full-time Mom and volunteers for the Girl Scouts service unit in Hershey.
Liam Warren
Account Manager, Employee Benefits
Joining the team in 2023, Liam serves as an Account Manager for the Employee Benefits division. Liam works closely with the employee benefits team to collaborate with clients to provide health, dental, vision and ancillary coverage to their most valuable asset; their employees. He does this by assisting with client renewals, benefits proposals and general day-to-day support. Above all, Liam always puts people first and strives to make a positive impact in everyone's day.
Liam holds a Bachelor's degree in Human Resources from Youngstown State University, and has had years of experience working in client facing HR/benefits roles. Shortly after starting his role as Account Manager, Liam became licensed in PA and now holds a Pennsylvania Insurance Producer License for Health, Accident and Life.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
New Era, New Options: Understanding the Employee Benefit Impact of the One Big Beautiful Bill Act (OBBBA) and Direct Primary Care
With the passage of the One Big Beautiful Bill Act (OBBBA), the employee benefits landscape is shifting. This webinar brings together legislative insight and real-world application to help employers and advisors make informed decisions in a changing regulatory environment.
September 25, 2025 at 02:00 pm CT | Virtual
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Wealth Services
State of the Markets
Join us as we unveil the factors that drive the nation's financial pulse and how they may impact your personal finances.
October 22, 2025 at 12:00 pm CT | Virtual
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Employee Benefits
Q4 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
November 4, 2025 at 01:00 pm CT | Virtual
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Insights
Property and Casualty
Alera Group’s 2025 Property and Casualty Market Update
Alera Group’s 2025 Property and Casualty Market Update, designed as a bridge between Alera Group’s annual Market Outlooks — provides insight into pricing, coverage availability, market capacity and underwriting trends for the balance of 2025.
August 1, 2025
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Employee Benefits
Legal Alert: IRS Issues Affordability Percentage Adjustment for 2026
The Internal Revenue Service (IRS) has released Rev. Proc. 2025-25, which contains the inflation adjusted amounts for 2026 used to determine whether employer-sponsored coverage is “affordable” for purposes of the Affordable Care Act’s (ACA) employer shared responsibility provisions and premium tax credit program.
July 23, 2025
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Employee Benefits
Legal Alert: Enforcement of the HIPAA Reproductive Health Care Privacy Rule Vacated Nationwide
On June 18, 2025, a federal district court in Texas vacated a significant portion of the HIPAA Privacy Rule to Support Reproductive Health Care Privacy (“Final Rule”), which was implemented on April 24, 2024, on a nationwide basis. The Final Rule, which was implemented in response to the U.S. Supreme Court’s decision in Dobbs v. Jackson Women’s Health Organization (effectively overturning Roe v. Wade), was intended to protect the ability of individuals to receive reproductive health care when the care is provided lawfully under the circumstances without risk of an individual’s identity or health information being disclosed for purposes of state criminal, civil or administrative investigations (or for imposing liability related to lawfully providing or obtaining reproductive healthcare).
July 21, 2025
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Legal Alert: Employee Benefits Provisions in the One Big Beautiful Bill Act
On July 3, 2025, Congress passed a reconciliation bill (the “Reconciliation Act”) previously named the One Big Beautiful Bill Act, but subsequently redesignated “An Act to provide for reconciliation pursuant to title II of H. Con. Res. 14.”
July 8, 2025
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