About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Kimberly Tyhurst
Senior Account Manager, Property & Casualty
Kim serves as a Senior Account Manager in the Property & Casualty division. Prior to joining our team in 2019, she managed commercial accounts at a Central PA insurance agency for 6 years. Her past experience includes positions such as Technical Operations Center Supervisor, Telephone Premium Auditor, Premium Audit Analysts, and a Commercial Lines Rater, which further enhances the knowledge she brings to clients.
Kim is known for providing courteous and accurate service to insureds, prospects, underwriters, and insurance carriers. She maintains a current P&C Insurance License, INS 21, 22 & 23 as well as her CISR Designation.
Teresa Warfield
Account Associate, Broker Solutions & Employee Benefits
Teresa is a Broker Account Manager for the Broker Solutions division. She is responsible for delivering outstanding customer service to our broker partners through the processing of submissions, renewals, quotations, and service issue resolutions.
Teresa’s robust background and numerous years of experience working within the healthcare insurance industry brings a valuable level of strength to her role. Highlights of her career path include developing marketing strategies and plans for brokers, contracting brokers for various carriers across the US, and developing internal training programs for the professional development of employees.
Teresa holds her PA license in Accident, Health and Life and has a Bachelor of Science degree in Management from York College. At home, she is a full-time Mom and volunteers for the Girl Scouts service unit in Hershey.
Liam Warren
Account Manager, Employee Benefits
Joining the team in 2023, Liam serves as an Account Manager for the Employee Benefits division. Liam works closely with the employee benefits team to collaborate with clients to provide health, dental, vision and ancillary coverage to their most valuable asset; their employees. He does this by assisting with client renewals, benefits proposals and general day-to-day support. Above all, Liam always puts people first and strives to make a positive impact in everyone's day.
Liam holds a Bachelor's degree in Human Resources from Youngstown State University, and has had years of experience working in client facing HR/benefits roles. Shortly after starting his role as Account Manager, Liam became licensed in PA and now holds a Pennsylvania Insurance Producer License for Health, Accident and Life.
Patrick Welsh
Producer
Patrick is a Producer with the Harrisburg office.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Navigating Medicare: Educational Webinar
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
November 12, 2025 at 12:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
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Property and Casualty
Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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Employee Benefits
Legal Alert: IRS Adjusts Health Flexible Spending Account and Other Benefit Limits for 2026
This alert is of interest to all employers that sponsor health FSAs and qualified transit plans, among others.
October 10, 2025
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2025 Leave Report: Insights to Guide 2026 Leave Planning
Explore Alera Group’s 2025 Leave Report. Benchmark PTO, parental leave, and holiday policies to strengthen employee retention and recruitment as you plan for 2026 and beyond.
October 1, 2025
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