About Us

    Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.

     

    Work With Us

    We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.

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    Meet Our Team

    Jesse Grubb

    Associate Implementation Analyst, Benefits Administration
    Jesse Grubb

    Jesse is an Associate Implementation Analyst for our Benefits Administration team. Recognized for his attention to detail and efficiency, Jesse assists his team with client reports and system updates. He previously worked for Dauphin County assisting older adults to obtain supportive services.

    Jesse obtained a Bachelor of Arts degree in Psychology from Shippensburg University. In his free time, he enjoys playing basketball and watching movies with his family.

    Debbie Hanks

    Senior Implementation Analyst, Benefits Admin & Technology
    Debbie Hanks

    Debbie is a Senior Implementation Analyst providing analysis, configuration, and ongoing management for our benefit enrollment portals. In addition, she establishes and maintains our carrier electronic enrollment files. Debbie has a talent for process flow management and is a valuable internal resource for her department, as well as her clients. Debbie believes that success is in the details.

    Prior to joining the team, Debbie worked in the accounting industry, where her enthusiasm for accuracy provided her opportunities in managing A/P, A/R, collections, and payroll.

    Debbie is a licensed Life, Accident and Health agent and studied Communications at Harrisburg Area Community College.

    Matt Haught

    Accounting Analyst
    Matt Haught

    Matt is an Accounting Analyst, working closely with the accounting department to assist in tracking and reconciling commissions. He brings several years of financial experience with him, as he’s worked in accounting for two other P&C firms prior to transferring to this position.

    Matt obtained a Bachelor of Science degree in Finance from West Chester University. A recent resident of Lancaster, he loves spending time with his wife and cat in their new home. In his spare time, Matt also enjoys several hobbies such as playing piano, gaming, and collecting.

    Chrissy Heisey

    Account Manager, Property & Casualty
    Chrissy Heisey

    Christina is an Account Manager in Alera Group Harrisburg office's Property & Casualty division who helps assist with the daily operations in the Bond department.

    She believes in working hard, dedication, and teamwork to make daily operations flawless and enjoyable.

    In her spare time, she enjoys reading, the outdoors a good round of golf, and spending time with her husband, daughter, family, and friends.

    EXPERT EDUCATION

    Events and Webinars

    Employee Benefits

    The Funding Edge: Why Fully Insured Limits Control — and What Modern Funding Unlocks

    A funding decision framework leaders can use to evaluate options and align on next steps.

    March 17, 2026 at 01:00 pm CT | Virtual

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    Webinar Graphic

    Employee Benefits

    Network Performance Strategy: Why Any Provider Costs More — and How to Steer to Value Without Disruption

    A steering strategy that improves outcomes and total cost of care.

    April 21, 2026 at 01:00 pm CT | Virtual

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    webinar

    Employee Benefits

    The Compliance Pathway Q2

    Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.

    May 14, 2026 at 01:00 pm CT | Virtual

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    THOUGHT LEADERSHIP

    Insights

    Property and Casualty

    Identity hijacking is surging. Here’s what leaders need to know.

    Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.

    March 13, 2026

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    Employee Benefits

    Legal Alert: RxDC Reporting Due June 1st

    Reminder: RxDC Reporting Due June 1st

    February 26, 2026

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    Property and Casualty

    AI-Powered Cyber Attacks, Why Yesterday’s Defenses Aren’t Enough.

    The widespread availability of AI technology, combined with the ease of manipulating video calls, makes phone and Zoom calls susceptible to exploitation by threat actors.

    February 2, 2026

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    Employee Benefits

    IRS Releases Guidance Related to Recent HSA Changes

    The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.

    December 30, 2025

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      Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.