About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Jesse Grubb
Associate Implementation Analyst, Benefits Administration
Jesse is an Associate Implementation Analyst for our Benefits Administration team. Recognized for his attention to detail and efficiency, Jesse assists his team with client reports and system updates. He previously worked for Dauphin County assisting older adults to obtain supportive services.
Jesse obtained a Bachelor of Arts degree in Psychology from Shippensburg University. In his free time, he enjoys playing basketball and watching movies with his family.
Debbie Hanks
Senior Implementation Analyst, Benefits Admin & Technology
Debbie is a Senior Implementation Analyst providing analysis, configuration, and ongoing management for our benefit enrollment portals. In addition, she establishes and maintains our carrier electronic enrollment files. Debbie has a talent for process flow management and is a valuable internal resource for her department, as well as her clients. Debbie believes that success is in the details.
Prior to joining the team, Debbie worked in the accounting industry, where her enthusiasm for accuracy provided her opportunities in managing A/P, A/R, collections, and payroll.
Debbie is a licensed Life, Accident and Health agent and studied Communications at Harrisburg Area Community College.
Matt Haught
Accounting Analyst
Matt is an Accounting Analyst, working closely with the accounting department to assist in tracking and reconciling commissions. He brings several years of financial experience with him, as he’s worked in accounting for two other P&C firms prior to transferring to this position.
Matt obtained a Bachelor of Science degree in Finance from West Chester University. A recent resident of Lancaster, he loves spending time with his wife and cat in their new home. In his spare time, Matt also enjoys several hobbies such as playing piano, gaming, and collecting.
Ashley Heller
Account Manager, Advanced Strategies
Ashley serves as an Employee Benefits Account Coordinator working uniquely on advanced healthcare strategies and wellness solutions for clients. She supports a number of advanced health strategies including our suite of GameChanger programs. She is integral to the implementation and ongoing engagement of these unique solutions and strategies. Ashley’s responsibilities include supporting clients through the implementation and launch of vendor solutions, developing engagement strategies, and supporting and managing the ongoing relationships between vendors and clients. Ashley joined the team in 2019.
Ashley holds a Bachelor’s degree in Business from Point Park University. She is known for her organizational skills as well as her focus and attention to detail and looks forward to working closely with clients on their unique initiatives.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
Find out more
Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
Find out more Property and Casualty
Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
Find out more Employee Benefits
Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
Find out more