About Us
For over a century, our agency (formerly Insurance Underwriters Limited, IUL) has served clients throughout the New Orleans Metro area and across the Gulf South with comprehensive risk management solutions designed to protect against the unexpected. As a locally based firm, we understand the unique challenges facing businesses in our region.
We go beyond traditional insurance by taking the time to understand your industry and what matters most to your organization. Our relationship-focused, one-on-one approach ensures you have the insights needed to make informed decisions about risk mitigation while maintaining your peace of mind.
Drawing from extensive experience with organizations of all sizes—from local enterprises to global corporations—we recognize that every business faces distinct challenges. We carefully assess your specific circumstances, evaluate your risk tolerance, and develop a customized strategy that combines risk transfer, retention, reduction, and elimination to meet your organization's exact needs.
Meet Our Team
Jeff Kropp
Risk Consultant
Jeff specializes in risk management solutions for the construction industry and bonds, with over sixteen years of dedicated experience serving construction professionals. Before entering the insurance industry, he worked with Hilti North America, supporting critical rebuilding projects across Louisiana and Mississippi during the Hurricane Katrina recovery effort, which provided invaluable firsthand insight into the complex insurance and bonding challenges facing the construction industry. Jeff leverages this unique combination of field experience and insurance expertise to help construction clients navigate the surety landscape while driving growth, managing risk, and supporting long-term profitability. He is a University of New Orleans alum with a Bachelor of Science in Marketing and enjoys outdoor activities, including camping, hiking, fishing, photography, and music.
LinkedInJonathan Landry
Risk Consultant
Jonathan focuses on the unique coverage needs and risk management challenges construction professionals face, especially with workers’ compensation. With a Bachelor of Arts in Psychology from the University of New Orleans, Jonathan brings valuable insights into human behavior and workplace dynamics that enhance his ability to understand and address the complex issues and safety requirements within the construction industry. He enjoys traveling and staying active through strength training.
LinkedInBobby Palmer
Risk Consultant
Bobby brings extensive property and casualty knowledge and leadership experience to serve clients across diverse sectors. He demonstrates a significant commitment to the insurance industry as a board member of the Independent Insurance Agents and Brokers of Louisiana and as a past president and board member of the Independent Insurance Agents of Greater New Orleans. As a University of Southern Mississippi graduate with a Bachelor of Arts and an alumnus of Jesuit High School in New Orleans, Bobby combines strong educational foundations with deep industry expertise. He is passionate about community involvement and historic preservation, enjoying historic renovations, biking, running, motorcycle riding, and neighborhood improvement projects in his spare time.
LinkedInJames Richardson
Risk Consultant
James specializes in commercial property, construction, workers’ compensation, and high net worth personal lines coverage. With deep expertise across multiple insurance disciplines, he provides comprehensive risk management solutions tailored to meet the unique needs of commercial and high-net-worth clients. A Louisiana State University graduate with a degree in business administration, he holds both Certified Insurance Counselor (CIC) and Certified Workers Compensation Advisor (CWCA) designations, demonstrating a commitment to professional excellence and industry knowledge. Outside of the office, he is an avid LSU sports fan, enjoys playing golf, and coaches youth basketball in the community.
LinkedInResources
Contact Center
Need to report a claim, pay a bill, request an ID card or a proof of insurance certificate? Below is a list of companies we represent.
Berkshire Hathaway Homestate Companies
Berkshire Hathaway Guard Insurance Companies
Foremost, a Farmers Insurance Company
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Q3 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
September 9, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Navigating Medicare: Educational Virtual Seminar
Navigate Medicare options to ensure you feel confident in your post-65 healthcare coverage.
September 10, 2025 at 12:00 pm CT | Virtual
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New Era, New Options: Understanding the Employee Benefit Impact of the One Big Beautiful Bill Act (OBBBA) and Direct Primary Care
With the passage of the One Big Beautiful Bill Act (OBBBA), the employee benefits landscape is shifting. This webinar brings together legislative insight and real-world application to help employers and advisors make informed decisions in a changing regulatory environment.
September 25, 2025 at 02:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
Alera Group’s 2025 Property and Casualty Market Update
Alera Group’s 2025 Property and Casualty Market Update, designed as a bridge between Alera Group’s annual Market Outlooks — provides insight into pricing, coverage availability, market capacity and underwriting trends for the balance of 2025.
August 1, 2025
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Employee Benefits
Legal Alert: IRS Issues Affordability Percentage Adjustment for 2026
The Internal Revenue Service (IRS) has released Rev. Proc. 2025-25, which contains the inflation adjusted amounts for 2026 used to determine whether employer-sponsored coverage is “affordable” for purposes of the Affordable Care Act’s (ACA) employer shared responsibility provisions and premium tax credit program.
July 23, 2025
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Employee Benefits
Legal Alert: Enforcement of the HIPAA Reproductive Health Care Privacy Rule Vacated Nationwide
On June 18, 2025, a federal district court in Texas vacated a significant portion of the HIPAA Privacy Rule to Support Reproductive Health Care Privacy (“Final Rule”), which was implemented on April 24, 2024, on a nationwide basis. The Final Rule, which was implemented in response to the U.S. Supreme Court’s decision in Dobbs v. Jackson Women’s Health Organization (effectively overturning Roe v. Wade), was intended to protect the ability of individuals to receive reproductive health care when the care is provided lawfully under the circumstances without risk of an individual’s identity or health information being disclosed for purposes of state criminal, civil or administrative investigations (or for imposing liability related to lawfully providing or obtaining reproductive healthcare).
July 21, 2025
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Legal Alert: Employee Benefits Provisions in the One Big Beautiful Bill Act
On July 3, 2025, Congress passed a reconciliation bill (the “Reconciliation Act”) previously named the One Big Beautiful Bill Act, but subsequently redesignated “An Act to provide for reconciliation pursuant to title II of H. Con. Res. 14.”
July 8, 2025
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