Alera Group, Inc.

Parsippany, NJ

    About Us

    About Us

    Erich Courant & Co was established in 1949 and with the help from our client have become a leading insurance agency offering insurance coverage in the Tristate area and throughout the country.

    We serve a multitude of markets, offering Personal, Commercial and Specialty lines of coverage. We represent some of the nation's top rated insurance carriers including Chubb, ACE, AIG, Travelers, Hartford, Utica, Selective, Cincinnati and USLI. Our rapport with our insurance partners allow us to provide our clients with the greatest insurance coverage at the most competitive pricing available.

    Vision and Mission

    Our mission is to be the most trustworthy insurance agency and partner. We promise to help our clients safeguard their largest asset – their home and business.

    We promise to help our clients safeguard their largest asset - their home and business.

    We take the mystery out of insurance and help you make sense of it, so you can look forward to a brighter, more protected future.

     

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    Our Team

    Meet Our Team

    We at Erich Courant are dedicated professionals who are committed to providing superior service to our clients. We help our clients understand and manage their insurance needs.



    Victoria Ackerson

    Account Service Manager / Commercial Lines, CISR
    Victoria Ackerson Headshot

    Victoria has been a licensed insurance agent for over 15 years. Starting out as a personal lines agent, she found the commercial lines side more challenging and made the switch. She has been with Erich Courant since 2007.

    Victoria obtained her Certified Insurance Service Representative (CISR) designation in 2006 and continues to learn about the changes in the insurance industry. She is also a commissioned Notary Public.

    When not working, Victoria enjoys spending time with her husband and three children.

    Ida Phelps

    Account Service Manager / Personal Lines
    Ida Phelps Headshot

    Ida has been in the wonderful world of insurance for over fifteen years. She started with Erich Courant eight years ago and has become a valued and worthy member of our staff. She prides herself on honest and dependable work ethic as well as her ability to provide the best customer service to all our clients.

    She is passionate and enjoys spending time with her children Ryan and Katelyn. She can also be found at the YOGA studio or spending some time at her favorite organic SPA. Though, she is happiest at home cooking for her friends and family and hosting a great gathering.

    Krystyna Dubis

    Account Service Manager / Commercial Lines, CISR
    Krystyna Dubis Headshot

    Krystyna’s experience in the insurance field began shortly after finishing high school. She spent nearly 15 years on the Personal Lines side of insurance and has worked her way into the Commercial Lines side for the past five years. In 2007, Krystyna was awarded the CISR (Certified Insurance Service Representative) designation.

    When she’s not in the office, she can be found relishing in her favorite outdoor activities. She spends a great deal of weekends, Upstate. She enjoys snowmobiling, fishing, boating and spending time with her dogs. When she is cooped up indoors, her love for baking comes to life. Every holiday season, Krystyna makes delectable treats for all the people she adores.

    Teolinda Acevedo

    Account Service Manager / Commercial Lines, CISR
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    Teolinda emigrated with her family from her native Dominican Republic at the age of 7 and has lived in the NY/NJ area for most of her life. Graduated from Emerson High School and attended Jersey City State College.

    She began her insurance “journey” by accident while working as a Travel Agent at an Insurance and Travel Agency, where she would volunteer to type and mail out the monthly invoices to insureds and the rest is history. “T” as she is known around our office, has been a loyal member of the Erich Courant’s family since 1992, first in the Personal Lines department and subsequently in the Commercial Lines department. She has worked with the same clients for many years, which has allowed her to establish a frank and personal rapport with them.

    Growing-up in a diverse community has brought Teolinda to discover her passion for being involved in it and for over 20 years she has done so in her local church, working with the children and the youth. Teolinda is a member and co-founder of a women’s group, whose mission is to edify, equip and empower women so they can physically, spiritually and emotionally be healthy pillars in their homes and communities. She hopes to someday become a grief counselor and be able to assist others in their period of adversity.

    Resources

    Resources

    Client Resources

    We encourage our clients to report claims to our office, but if we are not available, we don’t want to delay your recovery.

    You can report the claim directly to the company – by phone or online.

    View our resource page for instructions on what to do if you experience a property loss or auto accident, how to submit a claim and make a payment.

    General Resources

    NAIC Glossary of Insurance Terms

    View this comprehensive online definition guide for key insurance terms. 

    Car Value

    Vehicle pricing and vehicle information. Car value - Fair purchase price - Trade-in value.

    DMV

    Department of Motor Vehicles - Driver's License, Learner's Permit, Tickets, Points & Penalties, Forms, Registrations & Titles, Plates, DMV Offices.

    Department of Banking and Insurance

    The Department of Insurance is in charge of regulating insurance companies, agents, brokers and public adjusters doing business in that state.

    There are laws and regulations in each state that protect consumers against unfair insurance practices.

    Community & Awards

    EXPERT EDUCATION

    Events and Webinars

    Employee Benefits

    2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?

    In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.

    June 26, 2025 at 01:00 pm CT | Virtual

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    Employee Benefits

    Dynamic Data: Strategies for Success

    Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.

    July 17, 2025 at 01:00 pm CT | Virtual

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    Wealth Services

    State of the Markets

    Join us as we unveil the factors that drive the nation's financial pulse and how they may impact your personal finances.

    July 23, 2025 at 12:00 pm CT | Virtual

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    State of the Markets
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    "Thank you for all of the assistance that you have provided over the years. You are a trusted and reliable resource and I have come to rely upon you for both my personal and professional insurance requirements."
    R. Forman
    "It's no surprise that insurance companies do not have tons of reviews. Generally, when you have an experience with them it's due to a significant loss and it's hard to turn a negative into a positive experience overall. However, with Erich Courant & Co it's really quite different. For my entire adult life I have worked with the team here, all of which are truly fantastic people, for all of my insurance needs. About a year ago with little time I simply signed up for insurance outside of their company. Fortunately, I ran into Howard at an event and just like a family member, forced me to send everything over to him so he could take a look at it. Obviously I was not adequately covered they immediately put together a policy within my budget that fit my needs. To say the least, I owe Howard a drink because unfortunately I had to utilize this policy this past month. With massive water damage I was left homeless with many of my belongings destroyed. Now, only two weeks later my claim has been fully satisfied and everything replaced. I was fully covered and throughout the entire process the team at Erich Courant was there making sure everything went flawlessly. Using anyone else for any of your needs in my opinion would be foolish and irresponsible. You always get what you pay for."
    W. Berardino
    "Most people dread the idea of having to deal with any sort of insurance problem. With Howard as my agent, this is not the case. Every problem I have come across, whether car or home, has been taken care of by Howard and his staff quickly and diligently. And without haggling. When you need him most, he is there. Aside from being a trustworthy agent, I also consider Howard a good person and friend."

    Matt
    “Erich Courant is the best insurance brokerage firm I have worked with over the past 35 years. They provide insurance coverage for our real estate and medical consulting company. They also provide coverage for our family. We get regular guidance to protect our business and owner’s interests. And, when we have had claim, they have exceeded our expectations in putting the pieces back together. We have had 2 catastrophic events that they managed with perfection. Getting full coverage to quickly replace a computer server room containing 8 mission critical servers. And, guiding and orchestrating the claim and reconstruction financing of a 2nd home that involved a several hundred thousand dollar claim.”

    S. Tabor
    "I have known Howard Bergstein for over 25 years...The way he and his firm handle their clients is amazing. The personal touch that they offer is very rare this day in age...I would recommend Erich Courant & Co., Inc. and Howard Bergstein and his staff."
    L. Micchelli
    "I have been a personal and business client of Erich Courant & Company for the past 15 years. Their exceptional service, response time, professionalism and attention is unmatched. They have helped me navigate the claims process for both personal and business claims with positive outcomes. I have referred family, friends and business associates over the years all of which thank me and commend the staff for their attention to detail, timeliness and personal service."

    D. Kushner
    "Howard came to my office a couple of years ago and took the time to assess what my family's insurance coverage needs were. While I appreciated his efforts, I was most concerned at the time with consolidating all my policies under one "roof" and saving money on premium payments. It turned out that Howard was able to get me more coverage with a better carrier (Chubb) than I had before, and managed to save me money on the annual premiums that I had been paying. As fate would have it, my apartment was flooded the next winter as the result of a frozen pipe to extent that my home was uninhabitable for about 7 months. My flood was at 7:00AM on a weekday, I called Howard at 7:15AM, and he had a flood remediation team at my place by 9:30AM. He had a name and a number for every service that I needed from movers to contractors, etc. and made himself available constantly to help me and my family get our home back to order. He also made sure that our homeowners insurance paid our claims fairly and in a timely manner. I would absolutely recommend Howard and his team and Chubb to anyone requiring quality insurance coverage and first-rate service."

    J. Krantz
    "As an Insurance professional myself for 30 years, I know the value of a broker is truly tested at the time of a serious claim. Hurricane Sandy presented my family with a very significant watercraft claim. Howard Bergstein and his staff at Erich Courant not only recommended the right coverage for me prior to the loss, their response time and claim service was second to none. Erich Courant orchestrated all the resources necessary to see my claim to completion and in doing so, by far exceeded my expectations."

    R. Crocitto
    "Our family would like to thank your company for the amazing support you provided during the water damage claim which had us out of our apartment for an entire year. Howard Bergstein provided us with the best coverage from the best carrier, Chubb, which handled everything professionally and importantly in a timely fashion. If you have never had a claim like us, you want a team that can walk you thru all of the issues from start to finish and give you peace of mind during a turbulent period. Howard and his team are great advocates for their clients, of which we will be one for the long term. Thanks again."

    The Feinblatts

    THOUGHT LEADERSHIP

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