Seattle, WA

    About Us

    TRUEbenefits is embracing our Alera Group brand to reflect our national capabilities, industry expertise and expanded resources in all areas of our business.

    In 2017, TRUEbenefits and 23 firms across the nation joined to form Alera Group. Six years later, we are 180 firms strong, working together to leverage powerful relationships, industry experience and resources with the goal of supporting our clients’ business strategies and elevating the experience of working with us. By embracing our new branding of Alera Group, we will continue to bring our clients a personalized set of solutions while reflecting our expanded capabilities. What remains consistent is holding our clients at the core of our business.

    We are excited about this next step in our evolution as we continue to build a great company with clients at our center. Through collaboration and teamwork, we will continue to offer you the resources of a national firm along with the personalized experience of a local partner.

    As Alera Group, we are stronger together!

    Beyond Benefits as Usual

    We ask questions you haven’t heard before. Digging deeper gives us the understanding to customize cost-effective solutions that advance our clients’ business goals, see them through times of rapid change, and help recruit and retain the best people in their industries. Our clients know they can count on us for total transparency and an independent point of view. Our firm attracts passionate, industry-experienced people who value the time we give them to go above and beyond for our clients. It’s not enough to be reactive around renewal time. Together, we bring the strategic thinking, attention to detail and proactive perspective that employee benefits need all year round.

    By delivering measurable results and client satisfaction, we have earned a Net Promoter Score of 88 —much higher than those of leading Fortune 500 companies. Most important, it earns our clients’ confidence that they’re getting higher value from every benefit dollar.

    Meet Our Team

    Meet our Team

    Aaron Millman

    Consultant
    Photo of Aaron Millman

    Aaron Millman has worked in consulting large employer groups since 2007. He strives to help employer groups provide high-quality benefits programs for their employees with effective and innovative plan designs that match their needs. His passion is in designing creative employee benefit plan strategies through collaboration with his clients. Aaron joined the Alera Group team in 2018. He has a BA from the University of Washington, and has spent his entire career in the employee benefits consulting space. When not working or working out, Aaron spends time renovating houses, playing favorites with his nieces & nephews, and traveling. 

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    Emma Potter

    Senior Client Manager, Team Lead
    Emma Potter

    Emma Potter joined the Alera Group team in 2014. A graduate of the University of Washington, Emma brings extensive experience in managing groups of varying sizes and complexities, with a strong passion for employee benefits. In addition to supervising the client service team, Emma works directly with clients to ensure their satisfaction and success. She loves providing exemplary service to her clients and team and crafting creative, valuable benefit programs tailored to client needs. Outside of work, Emma enjoys spending quality time with her family and friends, as well as cooking, reading, and home improvement projects.

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    Kris Elshaug

    Client Manager
    Photo of Kris Elshaug

    Kris Elshaug has enjoyed over 30 years in the health insurance industry, and has been with Alera Group since 2022.  She has worked with individual clients and Medicare beneficiaries, as well self-funded, level-funded and fully insured groups of all sizes.  Kris considers compliance to be an integral part of the health and welfare plan and is passionate about assisting her clients satisfy these requirements.  She is committed to building and maintaining client and employer relationships through genuine communication and outstanding customer service.   Kris spends her free time with family and friends, watching Marines games and traveling.  

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    Victor Carter

    Client Manager
    Victor Carter

    Victor Carter has worked in benefit administration and account management for over 25 years. His combination of administrator, broker and carrier experience give him a well-rounded approach to helping employers navigate their benefit programs. He is customer focused and loves working with clients to help them achieve and exceed their goals and expectations. Victor joined Alera Group in 2020. When Victor’s not working, he enjoys spending time with family, cooking and exploring new places.

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    EXPERT EDUCATION

    Events and Webinars

    Employee Benefits

    Setting Your Strategy for the New Year: Alera Group's 2025 Employee Benefits Market Outlook

    Our experts will highlight key results from Alera Group’s "2025 Employee Benefits Market Outlook" and explain how these trends can impact your benefits program this year.

    January 16, 2025 at 01:00 pm CT | Virtual

    Sign Up
    Webinar graphic - Alera Engage

    Wealth Services

    State of the Markets

    Join us as we unveil the factors that drive the nation's financial pulse and how they may impact your personal finances.

    January 22, 2025 at 12:00 pm CT | Virtual

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    State of the Markets

    Wealth Services

    State of the Markets

    Join us as we unveil the factors that drive the nation's financial pulse and how they may impact your personal finances.

    April 23, 2025 at 12:00 pm CT | Virtual

    Sign Up
    State of the Markets

    Quote from Client

    "We’ve had the pleasure of working with TRUEbenefits over the last decade. They have provided a unique service to us by customizing their approach as they work with us and our partners. As a private federally funded non-profit organization, understanding our needs, culture, and long-term strategic plan has made TRUEbenefits an exceptional partner."
    Client

    Quote from Client

    “I have had the pleasure of working with TRUEbenefits since 2015 and since that time, they have brought our team and our employees exceptional service, year-over-year, in the areas of rate negotiations, employee support/advocacy, benefits open enrollment, and account management. I highly recommend TRUEbenefits; I cannot imagine managing employee benefits without their partnership and hard work to help us achieve our benefit goals every step of the way.”
    Client

    Quote from Client

    “I’ve used TRUEbenefits to do most of the work for us. I use TRUE because they are not only a vendor, but an extension of our business. The TRUEbenefits team has gone out of their way to make sure everything runs smoothly. I absolutely do recommend them.”
    Client

    Quote from Client

    “The TRUEbenefits team helps us each year to get the very best benefit package at the lowest cost and keeps us up to date on all compliance issues – we couldn’t do it without them. The customer service they provide to our employees and to the HR team is unsurpassed!”
    Client

    Quote from Client

    "The TRUEbenefits team has a unique approach to consulting – they truly care about their clients! The personable, proactive partnership that we have with our TRUEbenefits team invites collaboration and problem solving, which are two areas that have been high on our list as we’ve dealt with the complexities that the pandemic threw at us while navigating ever-evolving legal requirements. Our TRUEbenefits team is only an email or phone call away, and they respond quickly with meaningful information and action, which means the world to us. If you are ready to work with consultants that are ethical, intelligent, and fun, we highly recommend TRUEbenefits.”
    Client

    Quote from Client

    “We have partnered with Brent Schlosstein and his team for over 20 years. The service we receive from TRUEbenefits is second to none. They are always available to assist us and have helped improve our employee benefit program each and every year. TRUEbenefits is very budget conscious, and they are experts at finding the best possible plan for us at an affordable price. We rely on TRUEbenefits to keep us updated on benefit trends and regulatory compliance as they are specialists in this area. When asked who our benefits broker is, I can truly say I am proud to be associated with the team at TRUEbenefits.”
    Client

    THOUGHT LEADERSHIP

    Insights

    Employee Benefits

    Don’t Forget About Your Gag Clause Attestations

    When the Consolidated Appropriations Act, 2021 (CAA) was enacted on December 27, 2020, it included a provision that prohibits group health plans and health insurance carriers from entering into certain agreements that, either directly or indirectly, restrict the release of certain information related to provider networks and de-identified encounter data, among other things. Such restrictions are commonly referred to as “gag clauses.” The CAA also requires plans and carriers to attest annually that their agreements do not include such impermissible gag clauses.

    November 20, 2024

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    Employee Benefits

    Avoiding an Employee Lawsuit Over a Tobacco Surcharge Claim

    Tobacco surcharges on health insurance premiums for employees who use tobacco products are attractive options for employers looking to keep their workforce healthy while lowering their organization’s healthcare costs. But surcharges can go too far, and many employers may be unaware of the limitations. Alera Group's new whitepaper on tobacco surcharges is designed to assist employers in complying with federal regulations.

    November 19, 2024

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    Employee Benefits

    Q4 Considerations: New HIPAA Privacy Considerations

    Earlier this year, the Department of Health and Human Services (HHS) issued a Final Rule titled HIPAA Privacy Rule to Support Reproductive Health Care Privacy.

    November 15, 2024

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    Employee Benefits

    Spotlight on 2025 Benefit Limits

    The IRS has released the 2025 benefit plan limits. The following chart shows some of the key limits for the 2023, 2024 and 2025 tax years.

    November 15, 2024

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