About Us
ABOUT US
Looking for an insurance agent in Wilson, NC? We are here ready to help! Since 1985, the Wilson office has been supporting its clients. In 2023, our office (formerly John Hackney Insurance), joined Alera Group. Our team specializes in a variety of solutions, including:
- Auto, Home, RV Coverage and more
- Professional and Financial Solutions
- Property and Casualty Solutions
- Long-term Care Insurance
- Life Insurance
- Health Insurance – If you're an individual or family who does not currently have insurance through a group employer plan, we offer individual health plans. If you own a business, we can assist with comparing group coverages offerings.
Meet Our Team
Ann Boyette
Receptionist
When you call John Hackney Agency, you always get a pleasant person to help and assist you–never an automated attendant. That person is Ann Boyette who began working with John Hackney Agency in 2010, and she keeps the front of the office running smoother than the best traffic cop at the corner of the busiest street in the world.
No matter how many phone calls are coming in or how many customers need to get to the right Customer Account Manager, Ann is there to help everyone quietly and efficiently. She also takes client payments, assists with accounting, and works with carrier information online, making sure the agency runs smoothly and efficiently at all times. Ann’s niece, Rhonda Hawley, is a Commercial Account Manager at the agency and her sister, Brenda, helps Tom and Johnny Hackney maintain their rental property.
Ann was married to Larry Boyette for 39 very happy years. She enjoys dinners out with friends and enjoyed helping her husband grow giant watermelons for State Fair competition where they have won Blue Ribbons for several years. She also enjoys gardening and being active in her church at Lee’s Chapel Baptist.
Donna Winstead
Commercial Account Manager Assistant
Donna started at John Hackney Agency in 2004 and works as a Commercial Account Manager Assistant. Handling requests for Certificates of Insurance quickly and efficiently is a constant demand of her daily routine.
If you’re a commercial account client, you’ve more than likely admired the well organized notebooks she puts together that keep your policies in order and at your fingertips if needed. These are just a couple of the many things that Donna does to keep the commercial lines department running smoothly and efficiently.
She is married to Bennie Winstead, and they are the parents of one son, Brandon, who now has graduated from UNC Pembroke in June, 2021. On her time away from the office she is hanging out around home and doing some reading.
Resources
Claims Management. When a claim happens, we want to help you as promptly as possible. Please feel free to stop by or call one of our offices to report a claim or let us help you with any questions you might have. If it’s after hours and you need to talk to someone immediately, you can contact the carrier directly for 24-hour claims service.
To report a claim: You can call us, stop by our office or call the company to report a claim. If you choose to contact the company, have your policy number on hand before calling.
To make a direct bill payment or manage your billing: Most of our companies have 24 hour payment services. Remember to have your policy number and your bank account or credit card information on hand before you make the call. You can also stop by our office where we’ll be happy to assist you with your direct bill payments.
EXPERT EDUCATION
Events and Webinars
Property and Casualty
Unlocking Our 2026 P&C Market Outlook: High Level & Field Level Insights for Clients
Join EVP and Property and Casualty Practice Leader Justin Foa for an informative conversation on key findings and takeaways from Alera Group's annual flagship 2026 Property and Casualty Market Outlook Report.
January 20, 2026 at 01:00 pm CT | Virtual
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Employee Benefits
Foundations – Understanding the Multigenerational Workforce
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career planning strategies, review legal and compliance trends and provide actionable tools and resources.
January 21, 2026 at 10:00 am CT | Virtual
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Employee Benefits
The 2026 Market Reality: Why Costs Feel Uncontrollable — and Where Leaders Still Have Leverage
A clear map of where leaders can act in 2026 and how to prioritize decisions that move cost and outcomes.
January 22, 2026 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
Are you prepared for 2026? Property and Casualty Trends Uncovered
The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.
December 17, 2025
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Property and Casualty
Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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Alera Group’s 2025 Property and Casualty Market Update
Alera Group’s 2025 Property and Casualty Market Update, designed as a bridge between Alera Group’s annual Market Outlooks — provides insight into pricing, coverage availability, market capacity and underwriting trends for the balance of 2025.
August 1, 2025
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Severe Weather Is Getting Worse. Is Your Business Interruption Insurance Keeping Up?
The increasing frequency and severity of weather- and climate-related events such as catastrophic storms, floods and wildfires make business continuity planning more important than ever. Part of your plan should include reviewing your organization's Business Interruption Insurance coverage.
May 5, 2025
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