Heather serves as an Account Manager in the Employee Benefits department. She works directly with employers in coordinating new group submissions, annual renewals, monthly billing, and enrollments. Heather’s high level of customer service ensures all employee inquiries are appropriately managed in a timely manner. In addition, Heather manages administrative services for COBRA, Health Reimbursement Arrangements and VBA’s small group program.

Heather is a licensed Life, Accident and Health agent.  Outside of work, she enjoys spending time with her husband and two children and is a volunteer with a local veteran’s auxiliary.