Kelli joined the firm in 2022 as a Senior Account Coordinator. In her role she assists Account Managers by helping clients with claim issues, open enrollment, renewals, and basically anything that falls within the scope of customer service and day-to-day support. She truly loves helping people and has worked in many areas of the insurance business over the last 12 years, including State Farm Insurance where she helped individuals with their insurance needs. Kelli then worked for a TPA in both the benefits and payroll divisions before switching over to the broker side of group benefits in 2017. She earned a BA in English from the University of Delaware, where she also minored in Spanish, and she holds her P&C and L&H licenses.