About Us
About Us
Since 1938, Zinn Insurance has proudly served the community with trusted insurance solutions with a focus on building lasting relationships and delivering a positive, personalized client experience. Our team works diligently to make buying insurance simple, supportive, and tailored to each client's unique needs, ensuring peace of mind, while saving time and frustration.
In 2017, Zinn joined other like-minded, entrepreneurial firms to form Alera Group to blend the personalized service and history of our local firm with the national resources of a larger organization.
In 2024, we officially began embracing the Alera Group brand. What remains consistent is holding our clients and community at the core of our business; we focus on bringing personalized solutions, expanding our capabilities, and deepening our resources nationally.
Our Mission
More than insurance professionals, we exist to enrich lives in the communities we serve and to humanize the insurance experience.
Our Values
- Be Trustworthy
- Be a Blessing to Others
- Be Diligent Workers that Pursue Excellence
- Live out “The Collaborative Way" Values
Quick links:
- Request a quote
- Meet our team
- View our services
- Visit our Carrier Partner page for claims and billing contact information.
Meet Our Team
Daphne Brown
Reception & Administration
Daphne works in Reception and Administration where she is our client concierge and a big support to our team and operations. Daphne is new to the insurance world and is looking forward to stepping into this role and supporting the community with their insurance needs.
Daphne resides in Newmanstown with her fiancé, Connor, their two dogs Ace and Max, and cat, Bella. She enjoys relaxing with her pets, baking, and traveling. She especially enjoys her yearly vacations to Tennessee. Her greatest enjoyment is spending time with her fiancé, pets, and family.
Strengths:
- Organized
- Dedicated
- Conscientious
Frank Tarquini
Account Manager
Frank is a licensed Account Manager who joined our Personal Lines Team the fall of 2025 here in the Lebanon office. Frank came in with more than 35 years of experience in the insurance, finance, and banking industry. He brings with him a wealth of skills and knowledge to offer excellence in customer service and build personal relationships with
his clients.
A native Pennsylvanian, he moved back after a 13-year residency in South Dakota to be close to his children and grandchildren. He enjoys cooking, his relationships in his church community, trading used books online and being able to watch his beloved Philly teams on local TV.
- Personable and approachable.
- Mindfulness
- Courteous and Professional Attitude
Shannon Wilson
Account Manager, Select Business
Shannon joined our team in 2018 and is a licensed agent and member of our Business Client Service team. Before joining ZINN/Alera Group, Shannon was an underwriter with a national Insurance company.
Shannon resides in Myerstown with her family and is active in the community. When she is not busy with work and family, Shannon enjoys reading and spending time with her family and friends.
Strengths:
- Detail Oriented.
- Dedicated and Diligent worker.
- Service-minded.
Resources
Request a quote
Referral Program
Earn Rewards for Referring Friends and Family! We believe referrals are the greatest compliment we can receive. If you know someone who’s looking for better coverage or wants to save money, we’re here to help! Learn more.
Our Business Insurance Carriers
For billing and claims information, visit our Carrier Partner page.
Personal Insurance
Home & Renters: Protect your home, investments and valuables. We offer coverage for your home, personal property, jewelry, fine art and more. We also provide specialized options for renters, condo owners, landlords, and farm properties.
Auto: Our tailored auto insurance helps protect you and your passengers in a way that fits your needs and budget. Coverage options for boats, motorcycles, classic cars, RVs, ATVs and snowmobiles are available.
Life: Secure you and your loved one's future with life insurance. We provide term and whole life policies to fit your needs and budget, as well as, long-term care policies and annuities. We'll help you choose the best plan your life stage and goals.
Disability: Protect your income with disability insurance. If illness or injury prevents you from working, we offer policies that replace 45-65% of your income, providing financial security during recovery.
Recreational Vehicle: Insurance is required by law in Pennsylvania, so whether you own a boat, motorcycle, ATV, or snowmobile, we offer coverage so you can enjoy your outdoor hobbies.
Business Insurance
Cyber Risk: Cyber-attacks can cost businesses millions, with data breaches costing millions. Cyber insurance covers data breaches, cyber attacks on vendors, and more. Small businesses are most at risk—43% of cyber-attacks target them. We can help you develop a policy to protect your company.
Risk Management: We offer tools to manage risk and enhance workplace safety. Our services include personalized risk assessments, loss control, safety education and claims management. Our Risk Management Center provides clients with tools like OSHA resources, safety programs, claims reporting and more.
Workers' Compensation: This insurance covers your employees from on-the-job injuries. We also offer specialized coverage for the marine and recreation industries, including seasonal payment plans to save costs during off-peak periods.
Business Insurance: We provide cost-effective business insurance for property, liability, workers' compensation and more. Tailored to meet your company’s needs, we offer bonding, umbrella coverage and business interruption protection.
Employee Benefits: Provide your employees with group health, life, dental and disability insurance. We also offer financial tools like 401(k) plans, health savings accounts and voluntary benefits to attract and retain your workforce.
Property & Liability: Property insurance covers physical assets from loss, including fire and water damage. Liability insurance protects against legal claims and helps with legal defense costs. Together, they ensure your business stays strong in challenging situations.
Surety Bonds: We provide various surety bonds, including bid, performance, court and license bonds. Whether you’re an individual or a business, we offer bonds suited to your specific requirements.
Marine & Recreational: Our agents are well versed in the marine and recreational industries and can help craft specialize in policies for businesses including boat dealers, campgrounds and RV dealerships.
Farming & Agriculture: For over three generations, our team was provided comprehensive insurance for farms and agribusinesses, including crop insurance, machinery dealers and livestock operations.
Construction: Every construction business faces unique risks, and we specialize in designing insurance coverage that meets those specific needs. Whether you’re a general contractor working on industrial buildings, warehouses, or road construction, or a specialty contractor in areas like plumbing, electrical, or HVAC, we have you covered. Our construction-specific insurance offerings include commercial property insurance, equipment coverage for graders, cranes, and bulldozers, and surety and fidelity bonds to protect your business and projects.
Fire & EMS: We work closely with fire protection and EMS organizations, offering tailored insurance coverage to meet their needs. We've partnered with top insurance providers to design flexible coverage for volunteer and paid departments and robust online training and risk management courses, helping our local heroes stay protected. Learn more, here.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Navigating Medicare
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage
April 8, 2026 at 12:00 pm CT | Virtual
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Employee Benefits
Network Performance Strategy: Why Any Provider Costs More — and How to Steer to Value Without Disruption
A steering strategy that improves outcomes and total cost of care.
April 21, 2026 at 01:00 pm CT | Virtual
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Employee Benefits
The Compliance Pathway Q2
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 14, 2026 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
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Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
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Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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AI-Powered Cyber Attacks, Why Yesterday’s Defenses Aren’t Enough.
The widespread availability of AI technology, combined with the ease of manipulating video calls, makes phone and Zoom calls susceptible to exploitation by threat actors.
February 2, 2026
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