About Us

    About Us

    Since 1938, Zinn Insurance has proudly served the community with trusted insurance solutions with a focus on building lasting relationships and delivering a positive, personalized client experience. Our team works diligently to make buying insurance simple, supportive, and tailored to each client's unique needs, ensuring peace of mind, while saving time and frustration.

    In 2017, Zinn joined other like-minded, entrepreneurial firms to form Alera Group to blend the personalized service and history of our local firm with the national resources of a larger organization. 

    In 2024, we officially began embracing the Alera Group brand. What remains consistent is holding our clients and community at the core of our business; we focus on bringing personalized solutions, expanding our capabilities, and deepening our resources nationally.

    Our Mission

    More than insurance professionals, we exist to enrich lives in the communities we serve and to humanize the insurance experience. 

    Our Values

    • Be Trustworthy
    • Be a Blessing to Others
    • Be Diligent Workers that Pursue Excellence
    • Live out “The Collaborative Way" Values


    Quick links: 

    Meet Our Team

    Daphne Krause

    Reception & Administration
    Daphne Krause Headshot

    Daphne works in Reception and Administration where she is our client concierge and a big support to our team and operations. Daphne is new to the insurance world and is looking forward to stepping into this role and supporting the community with their insurance needs. 

    Daphne resides in Newmanstown with her fiancé, Connor, their two dogs Ace and Max, and cat, Bella. She enjoys relaxing with her pets, baking, and traveling. She especially enjoys her yearly vacations to Tennessee. Her greatest enjoyment is spending time with her fiancé, pets, and family. 

    Strengths:

    • Organized
    • Dedicated
    • Conscientious

    Shannon Wilson

    Personal Client Agent
    Shannon Wilson Headshot

    Shannon joined our team in 2018 and is a licensed agent and member of our Business Client Service team. Before joining ZINN/Alera Group, Shannon was an underwriter with a national Insurance company. 

    Shannon resides in Myerstown with her family and is active in the community.  When she is not busy with work and family, Shannon enjoys reading and spending time with her family and friends.

    Strengths:

    • Detail Oriented.
    • Dedicated and Diligent worker.
    • Service-minded.

    Resources

    Request a quote

    Our Business Insurance Carriers

    For billing and claims information, visit our Carrier Partner page

    Personal Insurance

    • Home & Renters: Protect your home, investments and valuables. We offer coverage for your home, personal property, jewelry, fine art and more. We also provide specialized options for renters, condo owners, landlords, and farm properties. 

    • Auto: Our tailored auto insurance helps protect you and your passengers in a way that fits your needs and budget. Coverage options for boats, motorcycles, classic cars, RVs, ATVs and snowmobiles are available. 

    • Life: Secure you and your loved one's future with life insurance. We provide term and whole life policies to fit your needs and budget, as well as, long-term care policies and annuities. We'll help you choose the best plan your life stage and goals. 

    • Disability: Protect your income with disability insurance. If illness or injury prevents you from working, we offer policies that replace 45-65% of your income, providing financial security during recovery. 

    • Recreational Vehicle: Insurance is required by law in Pennsylvania, so whether you own a boat, motorcycle, ATV, or snowmobile, we offer coverage so you can enjoy your outdoor hobbies. 

    Business Insurance

    • Cyber Risk: Cyber-attacks can cost businesses millions, with data breaches costing millions. Cyber insurance covers data breaches, cyber attacks on vendors, and more. Small businesses are most at risk—43% of cyber-attacks target them. We can help you develop a policy to protect your company. 

    • Risk Management: We offer tools to manage risk and enhance workplace safety. Our services include personalized risk assessments, loss control, safety education and claims management. Our Risk Management Center provides clients with tools like OSHA resources, safety programs, claims reporting and more.

    • Workers' Compensation: This insurance covers your employees from on-the-job injuries. We also offer specialized coverage for the marine and recreation industries, including seasonal payment plans to save costs during off-peak periods.

    • Business Insurance: We provide cost-effective business insurance for property, liability, workers' compensation and more. Tailored to meet your company’s needs, we offer bonding, umbrella coverage and business interruption protection.

    • Employee Benefits: Provide your employees with group health, life, dental and disability insurance. We also offer financial tools like 401(k) plans, health savings accounts and voluntary benefits to attract and retain your workforce. 

    • Property & Liability: Property insurance covers physical assets from loss, including fire and water damage. Liability insurance protects against legal claims and helps with legal defense costs. Together, they ensure your business stays strong in challenging situations.

    • Surety Bonds: We provide various surety bonds, including bid, performance, court and license bonds. Whether you’re an individual or a business, we offer bonds suited to your specific requirements.

    • Marine & Recreational: Our agents are well versed in the marine and recreational industries and can help craft specialize in policies for businesses including boat dealers, campgrounds and RV dealerships. 

    • Farming & Agriculture: For over three generations, our team was provided comprehensive insurance for farms and agribusinesses, including crop insurance, machinery dealers and livestock operations. 

    • Construction: Every construction business faces unique risks, and we specialize in designing insurance coverage that meets those specific needs. Whether you’re a general contractor working on industrial buildings, warehouses, or road construction, or a specialty contractor in areas like plumbing, electrical, or HVAC, we have you covered. Our construction-specific insurance offerings include commercial property insurance, equipment coverage for graders, cranes, and bulldozers, and surety and fidelity bonds to protect your business and projects.

    • Fire & EMS: We work closely with fire protection and EMS organizations, offering tailored insurance coverage to meet their needs. We've partnered with top insurance providers to design flexible coverage for volunteer and paid departments and robust online training and risk management courses, helping our local heroes stay protected. Learn more, here.

    HERO Discount Program

    We've teamed up with a trusted insurance carrier to offer a special discount for those who serve and protect our communities. Whether you're a first responder, military member, medical professional or educator, you deserve to save.

    Current and retired fire & EMS, medical, educational, military and government professionals can save up to 25% on home and auto insurance premiums. This is our way of saying thank you for everything you do.

    Get a quote today to learn how you can save on your home and auto insurance.

    thank you

    EXPERT EDUCATION

    Events and Webinars

    Employee Benefits

    Designing Benefits for Early - and Mid-Career Employees

    In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career benefit strategies, review legal and compliance trends, and provide actionable tools and resources.

    February 4, 2026 at 10:00 am CT | Virtual

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    Employee Benefits

    Navigating Medicare

    The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.

    February 11, 2026 at 12:00 pm CT | Virtual

    Sign Up
    Webinar Graphic

    Property and Casualty

    Top Cyber Threats of 2026 – and How to Mitigate Them

    Cybercriminals have a new playbook—your business could be next.

    February 17, 2026 at 01:00 pm CT | Virtual

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    Webinar Graphic

    Quote from Sandra, client since 2014

    You keep in touch with me. Answer my queries about changing insurance companies. Your company can be trusted.
    Sandra, client since 2014

    Quote from Gordon and Sherry, clients since 2019

    [The team] has responded to questions not only with an answer but with research and competitive analysis on what best fits my need.
    Gordon and Sherry, clients since 2019

    Quote from Albert and Carol, clients since 2013

    Quick response to questions and issues.
    Albert and Carol, clients since 2013

    Quote from Roger and Carolyn, clients since 2013

    Greg and Jon are men of great integrity. We've been clients for 15 years, always responsive.
    Roger and Carolyn, clients since 2013

    Quote from Emily, client since 2016

    My insurance agent is always very clear, helpful, and quick to get back to me with any needs.
    Emily, client since 2016

    Quote from Paul and Jennifer, clients since 2013

    Always been helpful. Get back to me in a timely manner. Friendly. Will go the extra mile in researching a situation for me.
    Paul and Jennifer, clients since 2013

    Quote from John and Laureen, clients since 2013

    Have been very helpful , professional and polite when we have needed it.
    John and Laureen, clients since 2013

    Quote from Ed and Pam, clients since 2013

    Very satisfied customer. What's not to like!?
    Ed and Pam, clients since 2013

    THOUGHT LEADERSHIP

    Insights

    Employee Benefits

    IRS Releases Guidance Related to Recent HSA Changes

    The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.

    December 30, 2025

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    Property and Casualty

    Are you prepared for 2026? Property and Casualty Trends Uncovered

    The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.

    December 17, 2025

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    Employee Benefits

    Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits

    This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.

    November 4, 2025

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    Property and Casualty

    Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them

    As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.

    October 30, 2025

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      Alera Group, Inc. is aware that there are persons fraudulently impersonating our company by using fake internet domains that appear to look like our legitimate services. If you are contacted by someone claiming to work for Alera Group, or any of our partners, please carefully review the email address and domain. If you have a relationship with our company, please contact us directly and not through any information that is provided in such an email. Please be extremely careful in responding to such emails with personal and financial information, sharing passwords, or any other information of value. Alera Group, or any of our partners, will never send ACH instructions via email and thus we strongly recommend that you verify the authenticity of each wire transfer request by calling your Alera Group contact using the number you have previously called.