About Us
Our strength lies in the diversity of the communities we serve, and the broad reach of our team allows us to leverage a multitude of resources for the benefit of every client. With long-standing offices in Amarillo, Lubbock, Midland/Odessa, and San Angelo, we are proud to be a major player in one of the state’s most dynamic regions. We take pride in being a forward-thinking leader in the risk management industry across West Texas, combining national strength with our trusted local presence to deliver even greater value. Our team works closely with clients to develop tailored strategies that go far beyond standard insurance policies. For us, it’s all about relationships. Earning trust, delivering value, and being there when it matters most.
We embrace a culture rooted in service. Taking the time to walk alongside our clients, understanding their operations, identifying risks, and offering meaningful recommendations that help strengthen and support long-term success. Our boots-on-the-ground approach allows us to bring real-world insights into every conversation and create protection strategies with purpose. That same commitment extends to our communities. We believe in giving back, serving others, and building lasting goodwill.
At Alera Group, our work doesn’t stop once a policy is written. Our Pathway to Client Success is built on ongoing collaboration, proactive support, and thoughtful planning. It’s how we ensure you’re protected and positioned for what’s next.
Meet Our Team
Rhonda Thomack, CIC
Benefits Consultant
Rhonda brings more than 40 years of experience in employee benefits to her clients. She specializes in developing strategies that help employers reduce costs while offering benefit packages that employees truly value. Passionate about education, Rhonda enjoys helping employees understand the full worth of their benefits and leveraging Alera Group’s resources and tools to deliver tailored solutions. She has earned her Accredited Customer Service Representative (ACSR) designation in Commercial Lines and is a Certified Insurance Counselor (CIC).
Rhonda has also served in multiple leadership roles with the Lubbock Area Association of Health Underwriters. Dedicated to giving back, she has supported the American Diabetes Association and contributed to numerous charity golf tournaments. Outside the office, Rhonda enjoys lake trips with family and friends, estate sale shopping, and spending time outdoors with their many dogs, who are very much part of the family.
LinkedInSherry Walton, ACSR
Personal Lines Risk Consultant
Sherry specializes in home and auto insurance, working closely with clients to help them understand their policies while ensuring they receive optimal coverage at competitive rates. With over 28 years in the industry, her comprehensive approach extends beyond basic coverage to include umbrella, boat, motorcycle, renters, and landlord policies. Sherry earned the ACSR designation and maintains licenses in both property & casualty and life & health insurance.
Beyond her professional achievements, Sherry demonstrates a strong commitment to community service through her involvement with the Big Brothers Big Sisters program. Outside the office, she stays active at the gym, explores new destinations through travel, attends concerts, and cherishes quality time with her family and grandchildren.
Stephenie L. Owen, CPA
VP of Finance
Stephenie brings strong financial leadership and attention to detail to the agency. A Texas Society of CPAs member, she has spent most of her career in Amarillo, aside from a three-year chapter in Dallas. Her roots in the community run deep, and her unique name carries family meaning.
Outside of the office, Stephenie’s greatest joy is her family. She and her husband love cheering on their daughter in sports, camping, and spending time together in the mountains.
Mark Williams
VP of Operations
Mark oversees the operations of Alera Group’s Lubbock and Amarillo offices and supports special projects across the South Central region. With a strong background in finance and leadership, he focuses on driving operational excellence and supporting strategic initiatives.
A native of Lubbock, Mark graduated from Texas Tech University with a Bachelor of Arts in Finance. He is an active member and volunteer with the Lubbock Chamber of Commerce, reflecting his commitment to both professional and community growth. Outside of work, Mark enjoys spending time with his family attending community events, trying new restaurants and watching the latest movies at the theater.
LinkedInEXPERT EDUCATION
Events and Webinars
Employee Benefits
The Compliance Pathway Q1
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
March 5, 2026 at 01:00 pm CT | Virtual
Sign Up
Employee Benefits
Alera Group Presents: Navigating Medicare
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
March 11, 2026 at 12:00 pm CT | Virtual
Sign Up
Employee Benefits
The Funding Edge: Why Fully Insured Limits Control — and What Modern Funding Unlocks
A funding decision framework leaders can use to evaluate options and align on next steps.
March 17, 2026 at 01:00 pm CT | Virtual
Sign Up
THOUGHT LEADERSHIP
Insights
Property and Casualty
AI-Powered Cyber Attacks, Why Yesterday’s Defenses Aren’t Enough.
The widespread availability of AI technology, combined with the ease of manipulating video calls, makes phone and Zoom calls susceptible to exploitation by threat actors.
February 2, 2026
Find out more
Employee Benefits
IRS Releases Guidance Related to Recent HSA Changes
The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.
December 30, 2025
Find out more
Property and Casualty
Are you prepared for 2026? Property and Casualty Trends Uncovered
The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.
December 17, 2025
Find out more Employee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
Find out more