About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Luke Lynes
Account Manager, Employee Benefits Small Group
Luke serves as an Account Manager in the Employee Benefits division. He is responsible for quoting, enrollment, submissions, and delivering superior service to our broker clients. Luke is known to be a collaborative team player, with exceptional customer service skills.
Luke brings experience in customer and client services to Alera Group, which allows him to cultivate relationships and bring positive outcomes for his clients and the agency. His attention to detail allows him to connect with clients to find the best strategy to suit their needs. Luke received a bachelor’s degree from McDaniel College in 2018.
Outside of work, Luke enjoys spending time travelling with his wife, daughter and two dogs. He is also an avid fan of the Pittsburgh Steelers and NASCAR.
Rachelle Maddaloni
Director of Technology Solutions
Rachelle joined the team in 2003 and serves as the Director of Technology Solutions in the Benefits Administration department. She works closely with clients and vendors to identify technology solutions that address their specific business requirements while insuring compliance with federal and state regulations. Rachelle’s responsibilities include identifying fits and gaps in technology platforms versus client requirements; evaluating complex business rules to incorporate new technologies to successfully meet the client’s expectations and goals. Rachelle’s extensive experience in the administration of group insurance programs gives her the ability to incorporate administrative requirements into a technology solution.
Rachelle’s passion for technology solutions, combined with her commitment to resolving client administrative pain points, has made her a valuable team member at AIA, Alera Group. She has over 20 year of experience in the group insurance field, holds a PA Accident and Health, Life and Fixed Annuities license, and is a member of SHRM and Human Resource Professionals of Central PA.
Matt Maurer
Senior Account Executive, Property & Casualty
Matt is a Senior Account Executive in the Property & Casualty division. He works with business owners and executives to support their organizations by analyzing risks inherent to their operations and making recommendations on how to address those findings.
Matt has worked with a variety of industries and enjoys the process of understanding a business’s unique operations and values. He translates what he learns from his clients into solutions that create confidence in their insurance programs. Matt believes the advice he provides is critical to a business’s viability, saving them from significant financial loss when something unplanned happens. In a coordinated effort with his clients, he provides the guidance needed to select the best solutions available to support long-term success.
Matt has his Certified Insurance Counselor designation, received the Insurance Alliance Network’s Producer of the Year Award in 2015, and The PMA Insurance Company’s Horizon Award Winner in 2009. Matt holds a Bachelor’s Degree in Finance from West Chester University. When he’s not working, Matt enjoys playing golf and spending time with his wife, Catherine, and his Children – Ethan, Chase and Leah.
Andrew Minick
Account Manager, Commercial Lines
Andrew is a Property & Casualty Commercial Lines Account Manager. He joined our agency in May 2021 and is looking forward to providing outstanding customer service to the clients he will be servicing. Prior to joining the agency, Andrew worked for Donegal Insurance Group as a Commercial Lines Underwriter. He has seven years of insurance experience and currently holds the Certified Insurance Service Representative (CISR) and Commercial Lines Coverage Specialist (CLCS) designations. He graduated in 2012 from Liberty University and earned his B.S. degree in Graphic Design along with a Business minor.
Outside of work, Andrew enjoys spending quality time with his young family and is an avid Pittsburgh sports fan. He plays basketball, runs, and loves to be outdoors.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Designing Benefits for Early - and Mid-Career Employees
In our three-part webinar series, Designing Benefits That Work – A Data-Driven, Multigenerational Focus, we’ll explore multigenerational workforce insights, debunk generational myths, share early- and late-career benefit strategies, review legal and compliance trends, and provide actionable tools and resources.
February 4, 2026 at 10:00 am CT | Virtual
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Employee Benefits
Navigating Medicare
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
February 11, 2026 at 12:00 pm CT | Virtual
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Property and Casualty
Top Cyber Threats of 2026 – and How to Mitigate Them
Cybercriminals have a new playbook—your business could be next.
February 17, 2026 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
IRS Releases Guidance Related to Recent HSA Changes
The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.
December 30, 2025
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Property and Casualty
Are you prepared for 2026? Property and Casualty Trends Uncovered
The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.
December 17, 2025
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Employee Benefits
Legal Alert: Agencies Clarify How Certain Fertility Benefits May be Treated as Excepted Benefits
This alert is of interest to all employers that offer fertility benefits or may be interested in offering fertility benefits in the future.
November 4, 2025
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Top 5 Insurance Surprises Businesses Face in Q4 — and How to Prevent Them
As year-end approaches, many organizations focus on closing out financials and planning for the year ahead. It’s also the time when insurance programs often reveal unexpected challenges, some avoidable, others the result of shifting market conditions or overlooked details.
October 30, 2025
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