About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Andrew Minick
Account Manager, Commercial Lines
Andrew is a Property & Casualty Commercial Lines Account Manager. He joined our agency in May 2021 and is looking forward to providing outstanding customer service to the clients he will be servicing. Prior to joining the agency, Andrew worked for Donegal Insurance Group as a Commercial Lines Underwriter. He has seven years of insurance experience and currently holds the Certified Insurance Service Representative (CISR) and Commercial Lines Coverage Specialist (CLCS) designations. He graduated in 2012 from Liberty University and earned his B.S. degree in Graphic Design along with a Business minor.
Outside of work, Andrew enjoys spending quality time with his young family and is an avid Pittsburgh sports fan. He plays basketball, runs, and loves to be outdoors.
Brynne Miller
Regional Director of Property & Casualty
Brynne serves as the Regional Director of Property & Casualty for Central Pennsylvania, where she leads strategic initiatives focused on driving growth and retention across the region.
With over a decade of industry experience, Brynne began her insurance career in 2011 and has since collaborated with agencies across 18 states to expand their markets and accelerate business development. She holds the CLCS (Commercial Lines Coverage Specialist) designation and began pursuing her CIC (Certified Insurance Counselor) in 2025.
Brynne earned dual degrees in Business Administration and Psychology from the Commonwealth University of Pennsylvania. She resides in the Central Susquehanna Valley with her husband of 12 years, Joe, and their daughter, Genevieve.
Outside of work, Brynne enjoys spending time with her family, friends, and pets—including three cats (Sonic, Ivy, and Mulligan) and a dog named Ember. Her favorite motto is: “The expert was once the beginner.”
Heather Murphy
Account Manager, Broker Solutions & Employee Benefits
Heather serves as an Account Manager in the Employee Benefits department. She works directly with employers in coordinating new group submissions, annual renewals, monthly billing, and enrollments. Heather’s high level of customer service ensures all employee inquiries are appropriately managed in a timely manner. In addition, Heather manages administrative services for COBRA, Health Reimbursement Arrangements and VBA’s small group program.
Heather is a licensed Life, Accident and Health agent. Outside of work, she enjoys spending time with her husband and two children and is a volunteer with a local veteran’s auxiliary.
Ally Musike
Account Manager, Commercial Lines
Ally has served in the insurance industry since 2016. She currently operates as a licensed Large Lines Commercial Account Executive where she works with John Eltringham to assist clients with their insurance needs. Ally aids in placing new business, processing renewals, and issuing endorsements, audits, and certificates. According to Ally, the most rewarding part of insurance is getting to know clients and their businesses and fostering strong relationships.
Ally has also earned professional insurance designations such as her Chartered Property & Casualty Underwriter (CPCU), Associate in Risk Management (ARM), and Accredited Adviser in Insurance (AAI). She earned her master’s degree in Legal Studies with a concentration in Contract Law from Purdue University Global. Currently, she is pursuing her Doctor of Philosophy in Industrial and Organizational Psychology from Grand Canyon University.
Outside of work, Ally loves to spend time with family and her dog, Chloe. She loves to be outdoors boating or practicing archery. Ally also always has her nose in a good book!
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Q2 2025 Quarterly Compliance Webinar
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 6, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
2025 Healthcare and Employee Benefits Benchmarking Report: How Does Your Benefits Program Stack Up?
In this session, our experts will dive into the results of our annual, market-leading benchmarking survey.
June 26, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Dynamic Data: Strategies for Success
Join us for this session, as our experts will share how to utilize your organization’s data to create advanced and innovative strategies for success.
July 17, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
Deadline for San Francisco Health Care Security Ordinance is approaching
The annual San Francisco Health Care Security Ordinance (SF HCSO) reporting by employers that have employees who work in the City of or County of San Francisco is due by May 2, 2025. Employers should be aware of the upcoming deadline even if they are not located in San Francisco.
The SF HCSO requires large and medium-sized employers to provide covered employees with benefits equal to or greater than the expenditure rate. Covered employees are those who have been employed for more than 90 days and who regularly work at least eight hours per week within the City of and County of San Francisco.
April 14, 2025
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Property and Casualty
International Roadcheck Is May 13-15. Is Your Commercial Transportation Fleet Ready?
For 72 hours next month, commercial motor vehicles and drivers throughout North America will be subject to what the Commercial Vehicle Safety Alliance (CVSA) calls a “high-visibility, high-volume” inspection and regulatory compliance enforcement initiative.
The annual event, known as the International Roadcheck, will take place at weigh and inspection stations, temporary sites and locations selected by mobile patrols from May 13-15 in the United States, Canada and Mexico.
April 14, 2025
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Property and Casualty
Improving Transportation Fleet Safety Through Gamification
The COVID-19 pandemic pushed companies to find creative ways to engage employees as isolation hit an all-time high. Many turned to gamification — the application game mechanics such as points, badges and leaderboards to everyday tasks — to reconnect with staff and improve retention, especially around key initiatives like safety. It’s a concept so suitable for the transportation industry, it could have been conceived with truckers and other commercial auto drivers in mind.
April 7, 2025
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Webinar: Is Captive Insurance the Right Solution for Your Business?
Join Alera Group on Thursday, April 17, for "Balancing Cost and Care: Could a Captive solution be the right fit for you?", a webinar on self-insuring to reduce group Medical Insurance costs and other business expense. Our experts will discuss how Captive solutions work and what you need to consider for your own group’s needs.
April 3, 2025
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