About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Sophia Mittan
Account Manager, Employee Benefits
Sophia is an Account Manager with the Employee Benefits division. Working closely with the account management team, she assists with client renewals, proposals, and day-to-day support in this position. Sophia is recognized for her excellent organizational skills, keen attention to detail, and proficient task accomplishment. She aspires to complete each project accurately and efficiently to ensure her clients receive the best possible outcome and overall experience.
Sophia truly enjoys her work and receives immense satisfaction from helping others resolve and complete what can sometimes be a complicated process. When not devoted to her work, Sophia can be found creating unique pieces of art or experimenting with new recipes in the kitchen.
Heather Murphy
Account Manager, Broker Solutions & Employee Benefits
Heather serves as an Account Manager in the Employee Benefits department. She works directly with employers in coordinating new group submissions, annual renewals, monthly billing, and enrollments. Heather’s high level of customer service ensures all employee inquiries are appropriately managed in a timely manner. In addition, Heather manages administrative services for COBRA, Health Reimbursement Arrangements and VBA’s small group program.
Heather is a licensed Life, Accident and Health agent. Outside of work, she enjoys spending time with her husband and two children and is a volunteer with a local veteran’s auxiliary.
Ally Musike
Account Manager, Commercial Lines
Ally has served in the insurance industry since 2016. She currently operates as a licensed Large Lines Commercial Account Executive where she works with John Eltringham to assist clients with their insurance needs. Ally aids in placing new business, processing renewals, and issuing endorsements, audits, and certificates. According to Ally, the most rewarding part of insurance is getting to know clients and their businesses and fostering strong relationships.
Ally has also earned professional insurance designations such as her Chartered Property & Casualty Underwriter (CPCU), Associate in Risk Management (ARM), and Accredited Adviser in Insurance (AAI). She earned her master’s degree in Legal Studies with a concentration in Contract Law from Purdue University Global. Currently, she is pursuing her Doctor of Philosophy in Industrial and Organizational Psychology from Grand Canyon University.
Outside of work, Ally loves to spend time with family and her dog, Chloe. She loves to be outdoors boating or practicing archery. Ally also always has her nose in a good book!
Jenn Myers
Associate Implementation Analyst, Benefits Administration
Jenn is an Associate Implementation Analyst who provides administrative support related to the implementation of client benefit technologies. She is attentive to the needs of others and strives to keep a high standard of accuracy. Jenn holds a Pennsylvania Insurance Producer License in Life and Fixed Annuities, Accident and Health.
Prior to joining the team, she worked in the dental field as an office manager for over 15 years, helping patients with claims and benefits, along with other administrative duties.
A few of Jenn’s favorite activities outside of work are spending time with family and friends, traveling, and gardening. Over the years, she and her husband have worked with various animal rescue groups fostering and rehabilitating many dogs.
EXPERT EDUCATION
Events and Webinars
Property and Casualty
2025 Property and Casualty Market Outlook
Join our property and casualty experts for an exclusive look at the trends and challenges shaping the insurance landscape in 2025.
January 15, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
Setting Your Strategy for the New Year: Alera Group's 2025 Employee Benefits Market Outlook
Our experts will highlight key results from Alera Group’s "2025 Employee Benefits Market Outlook" and explain how these trends can impact your benefits program this year.
January 16, 2025 at 01:00 pm CT | Virtual
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Employee Benefits
The Value of Voluntary Benefits
In this session, our experts will showcase the value of voluntary benefits, from financial savings to improved retention to addressing the specific needs of their employees.
March 20, 2025 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
State of the Market for Employee Benefits in 2025
What are the needs and priorities of those in the workforce and the employment market? What are rival businesses offering to attract and retain the best the market has to offer? And what shifts are taking place in the market that employers should anticipate and prepare for? Alera Group’s 2025 Employee Benefits Market Outlook, scheduled for release on January 16, provides answers to those essential questions.
December 19, 2024
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Property and Casualty
It’s Here! — Alera Group’s Fifth Annual 'Property and Casualty Market Outlook'
Alera Group's "2025 Property and Casualty Market Outlook" is your guide to making informed decisions regarding your business and personal insurance coverage.
December 12, 2024
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Employee Benefits
Don’t Forget About Your Gag Clause Attestations
When the Consolidated Appropriations Act, 2021 (CAA) was enacted on December 27, 2020, it included a provision that prohibits group health plans and health insurance carriers from entering into certain agreements that, either directly or indirectly, restrict the release of certain information related to provider networks and de-identified encounter data, among other things. Such restrictions are commonly referred to as “gag clauses.” The CAA also requires plans and carriers to attest annually that their agreements do not include such impermissible gag clauses.
November 20, 2024
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Avoiding an Employee Lawsuit Over a Tobacco Surcharge Claim
Tobacco surcharges on health insurance premiums for employees who use tobacco products are attractive options for employers looking to keep their workforce healthy while lowering their organization’s healthcare costs. But surcharges can go too far, and many employers may be unaware of the limitations. Alera Group's new whitepaper on tobacco surcharges is designed to assist employers in complying with federal regulations.
November 19, 2024
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