About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Kristen Pedrick
Senior Account Manager, Property & Casualty
Kristen is a Senior Account Executive in the Property & Casualty division. She is directly responsible for overseeing the daily operations of the bond department and works closely with our Account Executives. Kristen handles the domestic and international contract and commercial surety needs between clients and surety companies throughout the United States.
Prior to joining the team, Alera Group, Kristen worked with the Striewig Bonding Agency. She is a dedicated, trusted, and confidential business service provider and is known to go above and beyond for our client needs.
Danielle Pelletier
Regional Communications and Digital Marketing Director
Danielle is the Regional Communications and Digital Marketing Director, leading strategic communications and digital marketing initiatives that support growth, strengthen brand visibility, and enhance engagement across the region. She partners closely with producers, leadership, and cross-functional teams to align marketing, communications, and technology with business development priorities and client-focused initiatives.
Known for her creativity, organization, and servant leadership, Danielle brings a thoughtful and personal approach to her work. She has held a variety of business development, communications, and marketing roles since 2009, contributing significant value to the organization and the clients it serves.
Danielle holds a Bachelor of Science in Business Administration from Susquehanna University, with a major in Marketing and a minor in Economics. She also holds a Pennsylvania Insurance Producer License for Life, Accident, and Health. Outside of work, she enjoys spending time with family and friends and is often found helping others in her community.
Toby Putt
Executive Consultant, Employee Benefits
Toby joined the team in 2004 and serves as an Executive Consultant in our Employee Benefits division. He provides strategic health and welfare plan management and consulting for some of our larger employer clients. Toby’s responsibilities include developing customized, strategic healthcare plans and provides ongoing analysis and review to successfully meet the client’s expectations and goals. Toby is known for his focus on maintaining a high-level of personalized customer service.
Toby holds a dual Bachelor’s degree in Risk Management & Insurance and Finance from Temple University as well as a Master’s degree in Healthcare Administration from Saint Joseph’s University.
Outside of work Toby enjoys golfing and spending time with his family. You will often find him cheering on his daughters at their soccer and basketball games. One of their favorite places to visit is Anna Maria Island, Florida.
Kawoni Richardson
Associate Implementation Analyst
Kawoni is an Administrative Assistant for our Benefits Administrative team, managing client reports and system updates. She is highly skilled, detail-oriented, and an efficient multi-tasker. Kawoni comes from a strong background in data entry, document control systems, and upholding federal government regulations.
Kawoni obtained her Bachelor’s degree at York College of Pennsylvania and looks forward to a long career in the insurance industry.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Benchmarking That Drives Decisions: Why Averages Mislead — and What Best-in-Class Data Reveals
A clear, data-driven view of the 2026 employee benefits landscape grounded in benchmarking results.
June 16, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
GLP-1s at Scale: Why Weight-Loss Drug Decisions Are Now a Financial Strategy
A GLP-1 decision framework plus scenarios.
July 21, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
Open Enrollment That Works: Why Employees Do Not Engage — and How Modern Communications Drive Better Choices
Practical communication strategies to strengthen open enrollment effectiveness and employee decision-making.
August 18, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Property and Casualty
Why is umbrella liability getting so expensive?
While most commercial insurance pricing has softened in 2026, umbrella liability has not. In fact, it’s moving in the opposite direction.
May 4, 2026
Find out more
Property and Casualty
AI Isn’t Liable for the Mistake. You Are.
Artificial intelligence is powerful. It’s also wrong more often than people want to admit.
If you use AI to support or deliver professional services, any mistake it makes is still your responsibility. Not the software’s. Not the vendor’s. Yours.
April 1, 2026
Find out more Property and Casualty
Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
Find out more Employee Benefits
Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
Find out more