About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Danielle Pelletier
Regional Communications and Digital Marketing Director
Danielle is the Regional Communications and Digital Marketing Director, leading strategic communications and digital marketing initiatives that support growth, strengthen brand visibility, and enhance engagement across the region. She partners closely with producers, leadership, and cross-functional teams to align marketing, communications, and technology with business development priorities and client-focused initiatives.
Known for her creativity, organization, and servant leadership, Danielle brings a thoughtful and personal approach to her work. She has held a variety of business development, communications, and marketing roles since 2009, contributing significant value to the organization and the clients it serves.
Danielle holds a Bachelor of Science in Business Administration from Susquehanna University, with a major in Marketing and a minor in Economics. She also holds a Pennsylvania Insurance Producer License for Life, Accident, and Health. Outside of work, she enjoys spending time with family and friends and is often found helping others in her community.
Toby Putt
Executive Health Care and Benefits Consultant
Toby joined the team in 2004 and serves as a Senior Consultant in our Employee Benefits division. He provides strategic health and welfare plan management and consulting for some of our larger employer clients. Toby’s responsibilities include developing customized, strategic healthcare plans and provides ongoing analysis and review to successfully meet the client’s expectations and goals. Toby is known for his focus on maintaining a high-level of personalized customer service.
Toby holds a dual Bachelor’s degree in Risk Management & Insurance and Finance from Temple University as well as a Master’s degree in Healthcare Administration from Saint Joseph’s University.
Outside of work Toby enjoys golfing and spending time with his family. You will often find him cheering on his daughters at their soccer and basketball games. One of their favorite places to visit is Anna Maria Island, Florida.
Kawoni Richardson
Associate Implementation Analyst
Kawoni is an Administrative Assistant for our Benefits Administrative team, managing client reports and system updates. She is highly skilled, detail-oriented, and an efficient multi-tasker. Kawoni comes from a strong background in data entry, document control systems, and upholding federal government regulations.
Kawoni obtained her Bachelor’s degree at York College of Pennsylvania and looks forward to a long career in the insurance industry.
Patti Robinson
Account Manager
Patti is the Senior Account Manager in the Property and Casualty Division of the Alera Group, Harrisburg office. She has been with the team since its inauguration in 1987. She has held various positions and had multiple responsibilities including an Account Manager, where she specialized in the health care industry and continues to provide outstanding customer service to her clients. Patti is also the Property and Casualty Application Support Manager where she is responsible for the implementation, training, and utilization of the agency management system and the additional technology support services for Property & Casualty team members.
Patti began her insurance career as an underwriter with a large national carrier in both the Property & Casualty and Bond divisions.
Patti is also active in NetVU, the Network of Vertafore Users, where she participates as a member of the National Chapter Committee, the Sagitta National Education Committee, and is an officer in the local user’s group. Additionally, Patti holds her AU (Associate Underwriter) and NcSA (NetVU Certified Sagitta Administrator) designations. She is also pursuing her Certified Insurance Counselor designation.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
The Funding Edge: Why Fully Insured Limits Control — and What Modern Funding Unlocks
A funding decision framework leaders can use to evaluate options and align on next steps.
March 17, 2026 at 01:00 pm CT | Virtual
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Employee Benefits
Network Performance Strategy: Why Any Provider Costs More — and How to Steer to Value Without Disruption
A steering strategy that improves outcomes and total cost of care.
April 21, 2026 at 01:00 pm CT | Virtual
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Employee Benefits
The Compliance Pathway Q2
Alera Group's quarterly employee benefits compliance roundup will help you stay current on the latest national regulatory developments impacting employers.
May 14, 2026 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Property and Casualty
Identity hijacking is surging. Here’s what leaders need to know.
Cyber incidents across our client base have been sharper, faster and more costly this year. Even organizations with strong controls are being hit in ways that look very different from past attacks.
March 13, 2026
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Employee Benefits
Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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Property and Casualty
AI-Powered Cyber Attacks, Why Yesterday’s Defenses Aren’t Enough.
The widespread availability of AI technology, combined with the ease of manipulating video calls, makes phone and Zoom calls susceptible to exploitation by threat actors.
February 2, 2026
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IRS Releases Guidance Related to Recent HSA Changes
The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.
December 30, 2025
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