About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
Danielle Pelletier
Regional Communications and Digital Marketing Director
Danielle is the Regional Communications and Digital Marketing Director, leading strategic communications and digital marketing initiatives that support growth, strengthen brand visibility, and enhance engagement across the region. She partners closely with producers, leadership, and cross-functional teams to align marketing, communications, and technology with business development priorities and client-focused initiatives.
Known for her creativity, organization, and servant leadership, Danielle brings a thoughtful and personal approach to her work. She has held a variety of business development, communications, and marketing roles since 2009, contributing significant value to the organization and the clients it serves.
Danielle holds a Bachelor of Science in Business Administration from Susquehanna University, with a major in Marketing and a minor in Economics. She also holds a Pennsylvania Insurance Producer License for Life, Accident, and Health. Outside of work, she enjoys spending time with family and friends and is often found helping others in her community.
Toby Putt
Executive Consultant, Employee Benefits
Toby joined the team in 2004 and serves as an Executive Consultant in our Employee Benefits division. He provides strategic health and welfare plan management and consulting for some of our larger employer clients. Toby’s responsibilities include developing customized, strategic healthcare plans and provides ongoing analysis and review to successfully meet the client’s expectations and goals. Toby is known for his focus on maintaining a high-level of personalized customer service.
Toby holds a dual Bachelor’s degree in Risk Management & Insurance and Finance from Temple University as well as a Master’s degree in Healthcare Administration from Saint Joseph’s University.
Outside of work Toby enjoys golfing and spending time with his family. You will often find him cheering on his daughters at their soccer and basketball games. One of their favorite places to visit is Anna Maria Island, Florida.
Kathryn Resser
Commercial Lines Account Manager
Kathryn Reeser is a Commercial Lines Account Manager with a strong background in underwriting, risk placement, and client service within the insurance industry. She brings a well-rounded perspective to managing commercial accounts, helping clients secure coverage that aligns with their operational needs and long-term goals.
Prior to joining Alera Group, Kathryn worked at Westfield Insurance as a Small Business Underwriter, where she evaluated risk, assessed coverage needs, and developed a solid foundation in underwriting principles and carrier-side decision-making. This experience provides her with valuable insight into how policies are structured and priced.
She later transitioned to an agency role as a Marketing Representative / Insurance Risk Placement Specialist, where she worked closely with carriers and internal teams to market accounts and secure competitive coverage options for clients. In this role, she strengthened her expertise in negotiation, placement strategy, and building strong carrier relationships.
In her current position, Kathryn services commercial accounts by managing renewals, coordinating policy changes, and supporting clients with coverage decisions. She is known for her attention to detail, responsiveness, and ability to navigate both the underwriting and agency sides of the insurance process to deliver effective solutions.
Kathryn works under the leadership of Michelle Weishaar and is a valued member of a collaborative, client-focused team dedicated to delivering exceptional service.
Kawoni Richardson
Associate Implementation Analyst
Kawoni is an Administrative Assistant for our Benefits Administrative team, managing client reports and system updates. She is highly skilled, detail-oriented, and an efficient multi-tasker. Kawoni comes from a strong background in data entry, document control systems, and upholding federal government regulations.
Kawoni obtained her Bachelor’s degree at York College of Pennsylvania and looks forward to a long career in the insurance industry.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Primary Care as a Strategy: How Direct Primary Care Can Lower Costs and Improve Outcomes
A clearer understanding of how Direct Primary Care can be used as a strategic lever to improve outcomes while controlling total cost of care.
October 20, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
AI Advantage in Benefits: Practical Use Cases That Support HR and Employees
A practical view of how AI can support benefits teams while improving the employee experience.
November 17, 2026 at 01:00 pm CT | Virtual
Register Here
Employee Benefits
The Compliance Pathway Q4
Don't miss this ongoing opportunity to ensure you comply with current regulations and are prepared for what's ahead.
December 2, 2026 at 01:00 pm CT | Virtual
Register Here
THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: IRS Issues ACA Affordability Percentage Adjustment for 2027
The Internal Revenue Service (IRS) has released Rev. Proc. 2026-26.
July 24, 2026
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Property and Casualty
Commercial Real Estate Insurance Market Shows Signs of Relief, With Conditions
There are emerging signs that the commercial property insurance market is beginning to soften. However, the benefits of this shift are not being felt uniformly across all real estate portfolios.
July 16, 2026
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Employee Benefits
Legal Alert: Clients With Massachusetts Private PFML Plans Renewing After July 1, 2026
Alert for any employer with at least one employee in Massachusetts, even if the employee is remote.
June 30, 2026
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Legal Alert: PCORI Fees Due By July 31, 2026
This alert is of interest to all employers that sponsor self-insured group health plans, including Health Reimbursement Arrangements (HRAs). Note that the PCORI fee does not apply to most health FSAs.
June 29, 2026
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