About Us
Since 1977, we have been helping businesses maximize their investment in human capital by partnering with client companies to deliver Benefits Consulting and Brokerage Services that not only enhance employees’ lives, but also improve efficiencies and client company profits.
As a trusted consultant, CPI-HR partners with your Human Resource Department to support the management of your most valuable asset…your people. CPI-HR provides strategic and tactical solutions that help you attract, retain and empower your workforce. Whether it’s on a stand-alone basis or a more integrated employee benefit, payroll/HR, and benefits administration solution, we ensure that our services meet your goals and objectives.
Meet Our Team
People you can count on. People you can trust.
Michael Fazio
Area Vice President, New Business Development![Michael Fazio](/sites/g/files/sujchg151/files/2024-05/Michael-e1682606873813.jpg)
Area Vice President, New Business Development
Diana Gaking, PHR, SHRM-CP
Senior Benefits Consultant![Diana Gaking, PHR, SHRM-CP](/sites/g/files/sujchg151/files/2024-05/Diana-Gaking-Headshot.jpg)
In her role as Senior Benefits Consultant, Diana focuses on bringing unique and strategic health and welfare benefit solutions to her clients that are tailored to meet their individual needs.
With over 10 years of human resources experience, Diana has a concentration on health and welfare compliance and continues to sharpen her focus by actively serving on the National Human Capital Management Committee and National Compliance Committee for Benefit Advisors Network and is an active member in the Society for Human Resource Management. She participates in conferences across the country and has been invited to speak both locally and nationally on Affordable Care Act compliance and best practices.
Diana holds her Ohio Life, Accident & Health license and is recognized as both a Professional in Human Resources by the Human Resource Certification Institute and as a Certified HR Professional by the Society for Human Resources Management.
Alicia Marcum
Benefits Consultant![Alicia Marcum](/sites/g/files/sujchg151/files/2024-05/Alicia-2.jpg)
Alicia joined CPI-HR in 2020 with seven years of experience in the benefits industry. After obtaining her bachelor’s degrees in Marketing and Business from the University of North Florida, Alicia began her benefits career on the carrier side focusing on supplemental benefits. She then spent four years in New York City strengthening her expertise in benefits and HR technology before moving to Cleveland where she builds relationships by providing strategic guidance and exceptional support. Alicia has a drive to help others and constantly promotes a positive culture, internally and with her clients, and is a national Collaborative Way Champion for Alera Group, promoting collaboration and inspiring us to work "better together." Alicia holds her life, health and accident license in multiple states.
Annie Block, GBA
Senior Consultant, Data Analytics![Annie Block, GBA](/sites/g/files/sujchg151/files/2024-05/linkedin-profile-pic.jpg)
Annie is responsible for providing analytic expertise using data science methods to identify actionable insights that help business leaders reduce health costs and improve outcomes. Annie creates, analyzes and manages reports using various methods to measure and evaluate current and future benefit design initiatives, client-specific plan performance, and population health management strategies.
Annie Block has almost two decades of experience in the Health Benefits field. She has worked with CPI-HR providing strategic consultation with a focus on HR metrics and data analytics. She participates in the National Data Analytics Peer Group for the Benefit Advisors Network and annually updates their benchmarking reporting. Annie managed the benefits and workers compensation of a large Cleveland company, was a large group underwriter for Kaiser Permanente and has additional consulting experience specific to unions and national organizations.
Annie holds her Group Benefits Associate certification through IFEBP, she is a Certified PPACA Professional and has her Ohio Life, Accident & Health license.
Annie has a Bachelor of Psychology degree from Case Western University and a Master of Business Administration from Bowling Green State University.
Resources
Our Community
CPI-HR believes in being contributing members of the communities we serve. We are proud to support our clients and our community.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Collaborative Conversations: 2025 - What to Expect and What You Need to Know
Save the date for a conversation in September where we will discuss the impending PLO changes by BOLI and the Employment Department, their impacts, and other critical considerations.
September 12, 2024 at 08:30 am PT | Virtual
Sign Up![Image that reads webinar](/sites/g/files/sujchg151/files/2024-06/WSG-DigitalThumbnails_Webinars-110723-4.png)
Employee Benefits
Is Tech-Enabled Brokerage Right for You?
Our experts will lay out what tech-enabled brokerage is, how it works and why it makes sense for the right organizations.
September 19, 2024 at 01:00 pm CT | Virtual
Sign Up![Webinar graphic - Alera Engage](/sites/g/files/sujchg151/files/2023-12/WBI-692x434-Webinar-Engage_6.jpg)
Employee Benefits
Meeting the Needs of an Aging Workforce
Our experts will provide tips and insights about how to incorporate Medicare, menopause benefits, retirement, communications best practices and other hot topics for older workers into your program successfully and without breaking the bank.
October 17, 2024 at 01:00 pm CT | Virtual
Sign Up![Webinar Graphic - Alera Engage](/sites/g/files/sujchg151/files/2023-12/WBI-692x434-Webinar-Engage_7.jpg)
THOUGHT LEADERSHIP
Insights
Employee Benefits
Preparing for 2025: Creditable Coverage, Enrolling in Medicare and HSA Contributions
With significant changes coming in 2025 to creditable coverage determinations, employers and employees may have questions on what that means for them, whether they make the decision to enroll in Medicare Part D or continue to have coverage under their group health plan.
September 5, 2024
Find out moreEmployee Benefits
Webinar: Better Benefits Administration and Lower Costs
If you don’t have expert assistance to guide you and your organization in the in using a sophisticated benefits portal, you’re wasting a lot of the money your business has invested — and probably frustrating the employees you mean to serve. Working with a brokerage that offers not only a leading-edge benefits portal but also year-round support and services enables your employees to seamlessly access, understand and navigate the portal, creating a positive benefits experience.
September 5, 2024
Find out moreEmployee Benefits
Medicare Part D Credibility Determinations for Non-Calendar Year Plans
In 2003, the Medicare Prescription Drug, Improvement, and Modernization Act (MMA) added a voluntary prescription drug benefit to the Medicare program. The benefit, known as Medicare Part D or “Part D,” is an optional program for Medicare beneficiaries to access covered prescription drugs at a lower cost. In 2022, the Inflation Reduction Act (IRA) was signed and set into motion changes to Part D benefits, with additional impact on employers in 2024 and 2025.
September 5, 2024
Find out moreProperty and Casualty
Workers’ Compensation: Stable market with emerging challenges from mental health claims
Despite pressure from medical inflation, increases in fee schedules on medical procedures and wage inflation affecting premiums and benefits, Workers’ Compensation remains a stable and profitable line for insurers. This stability allows buyers favorable conditions, such as ample capacity and stable rates. However, a new trend is emerging: the inclusion of mental health claims as compensable workers’ compensation.
August 28, 2024
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